Luke was very attentive and informative. He patiently answered all our questions and made the booking very easy. We spent a long time on the phone to him but not once did he get impatient. We have boo... See more
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Having seen our holiday advertised on Facebook, we rang up to find out more about it. Eloise was very helpful and talked us through the holiday. We booked with her and we were able to choose our cabi... See more
Company replied
Henry was excellent. Very knowledgeable about our destinations. Sorted out best flight times so no waiting about at airports. He called back within 5 minutes with quote.Everything was excellent and... See more
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I just booked another holiday with imagine cruising for March 2028 to China. I previously traveled to South Africa and Azamara cruise and had a wonderful time. The holiday went like clockwork, trans... See more
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Company details
Written by the company
Established in 2011, we are a leading travel provider with offices across the globe, specialising in exceptional cruise holidays brimming with enriching experiences that offer so much more than just a cruise.
Imagine Cruising
Written by the company
- More than just a cruise
- By taking pride in our relationships with cruise, rail and land partners, we’re able to create outstanding cruise holidays, seamlessly paired with immersive tours of the world’s most desirable natural and man-made marvels, enchanting rail journeys, exclusive events in unexpected locations, and fabulous hotel stays at hand-picked accommodations. Discover an unparalleled collection of once-in-a-lifetime experiences in some of the most spectacular destinations on Earth.
- CRUISE & RAIL
- Just like cruising, with rail travel the joy is in the journey, an opportunity to discover rather than simply visit. Combined together they offer an irresistible draw for so many. Many of our cruise holidays encompass rail travel on some of the most iconic locomotives in the world. From the exquisite carriages of the Venice Simplon-Orient-Express to the majestic Indian Pacific and the sophisticated Rocky Mountaineer, there’s a rail experience for everyone.
- CRUISE & TOURING
- Our cruises paired with exciting land tours offer you a bespoke holiday experience and take you to some of the most famous natural and man-made wonders on our planet. From the majestic phenomenon of Iguazu Falls to the opulent palaces of India and the breathtaking ruins of Machu Picchu – our fully escorted tours empower you with the confidence to explore new places that you might have believed were once out of reach.
- CRUISE & EVENT
- From lively cliff-top concerts in Bali to chartering entire ships to create an exclusive entertainment programme for our customers, our unique and exciting events are what truly sets us apart. Whether you’re interested in fast and furious Formula One® Grand Prix™ World Championship action or dazzling musical performances from world renowned singers, we create once-in-a-lifetime experiences paired with incredible cruises, curated just for you.
- CRUISE & STAY
- Our meticulously crafted luxury cruise and stay holidays are designed with your relaxation in mind. Enjoy your downtime in carefully chosen hotels, all while embarking on journeys to some of the world's most extraordinary destinations by cruise. Whether you prefer intimate vessels or grand liners, cosmopolitan city breaks or beachfront havens, your next unforgettable holiday awaits with us.
- RIVER CRUISING
- From the enchanting Danube to the mystical Mekong, a river cruise offers you the chance to relax as you glide through some of the world’s most incredible waterways. Whether you’re a history lover, a culture enthusiast, or someone with a keen eye for architecture, you’ll enjoy immersive experiences that showcase the beauty of each stop.
- CRUISE DEALS
- If you’re looking for the latest cruise deals then Imagine Cruising has everything, from great value sailings to last-minute cruise and stay holidays. Our cruise deals include the latest exclusive offers and promotions from all the leading cruise lines. From short breaks to longer adventures, you'll find the best value cruises to the most popular destinations here.
- BOOK WITH CONFIDENCE
- Your holiday is ABTA and ATOL protected when you book with Imagine Cruising. Fully protected. Exceptional service and expertise. Highly recommended. Amazing value.
Contact info
Portland House, Bincknoll Lane, Interface Business Park, SN4 8SY, Swindon, United Kingdom
- 01793 856770
- customersupport@imaginecruising.co.uk
- imaginecruising.co.uk
4.8
Excellent
15k reviews
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Reply from Imagine Cruising UK
Thank you so much for the wonderful feedback. We are happy to hear that our team was able to assist you in designing your ideal holiday and seamlessly managing all the travel details. We hope you have an amazing time on your perfect getaway.
Friendly efficient staff.
7 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that our sales consultant provided such friendly and helpful service. Thank you for taking the time to share your fantastic feedback with us!
The holiday was booked quickly and…
The holiday was booked quickly and efficiently so hopefully that approach will carry on to the holiday itself. Compared to similar holidays the pricing was good too so can't ask for more.
12 October 2026
Reply from Imagine Cruising UK
Thank you for your fantastic feedback! We are so pleased to hear that your travel arrangements were handled so smoothly and that you were happy with the value of your booking. We are confident that your holiday itself will be just as wonderful, and we wish you a fantastic trip.
Everything was taken care of very…
Everything was taken care of very professionally and quickly, Eloise was very good.
12 October 2026
Reply from Imagine Cruising UK
We are so pleased to hear that your experience was handled with such great care and efficiency. Thank you so much for taking the time to share your wonderful feedback with us!
Have booked several cruise and stays…
Have booked several cruise and stays with imagine and they have been fantastic, prices, organisation etc are excellent and the added extras always fantastic.
Brad at the Swindon office is particularly helpful and I would highly recommend for any cruise or cruise and stay holiday.
12 October 2026
Unprompted review
Reply from Imagine Cruising UK
We're so pleased to hear that you have enjoyed multiple holidays with us! It is wonderful to know that our pricing, seamless arrangements, and special package inclusions consistently meet your expectations. We truly appreciate your loyal support and your kind recommendation of our team.
Happy Holidays
everything was explained to us from the minute Zoe picked up the phone she was very knowledgeable and she gave us great confidence about traveling with Imagine Cruising.
11 October 2026
Reply from Imagine Cruising UK
We're delighted to hear that our team member was so knowledgeable and clearly explained all the details from the very start of your call. It is wonderful to know that you felt complete confidence in booking your travels with us. Thank you for sharing your positive feedback!
Eloise was clear and helpful booking…
Eloise was clear and helpful booking was straight forward. I would recommend Eloise. As for Imagine Cruising we will see how things turn out Steve
22 September 2026
Reply from Imagine Cruising UK
We are delighted to hear that you had such a clear and straightforward booking experience. It is wonderful that you felt well-supported during the process, and we look forward to ensuring the rest of your holiday experience is just as seamless and enjoyable.
The team are brilliant
The team are brilliant. Really helpful in assisting you to pick the right holiday for you and then putting it all together exactly as you want and sorting everything for you. Then sending all the details of the perrrdt package.
8 October 2026
Reply from Imagine Cruising UK
Thank you so much for the wonderful feedback. We are happy to hear that our team was able to assist you in designing your ideal holiday and seamlessly managing all the travel details. We hope you have an amazing time on your perfect getaway.
Working with Imagine Cruising was…
Working with Imagine Cruising was brilliant. We have booked with them again
9 September 2026
Reply from Imagine Cruising UK
We are so happy to hear that you had a brilliant experience with us and have chosen to book your next holiday with our team again. Thank you so much for your continued support and for taking the time to share your kind feedback!
Genuine customer service ... just Imagine!
An excellent experience during the booking of our upcoming Cruise.
A particular mention should go to Calvin. He took time to cover all areas of the pre-booking queries, without rushing - and with good knowledge, and a warm and helpful attitude. Much appreciated.
20 August 2026
Reply from Imagine Cruising UK
We are so pleased to hear that you had an excellent booking experience for your upcoming voyage. It is wonderful to know that our team member provided knowledgeable, patient, and thorough service, ensuring all of your queries were answered with a warm and unhurried approach. We truly appreciate your thoughtful feedback.
Complexity of on line forms completion
1 October 2026
Reply from Imagine Cruising UK
We appreciate your feedback regarding the difficulties you experienced with our digital paperwork. If you encounter any further issues, please don’t hesitate to contact our Customer Support team, who will be more than happy to assist you.
The booking process was easy and we ll…
The booking process was easy and we ll see how it plans out
7 October 2026
Reply from Imagine Cruising UK
We appreciate your feedback and are glad you enjoyed your experience reserving with us. We hope everything goes smoothly for you.
Excellent service
Sale consultant Romy Wambach was very friendly and helpful. She went beyond to ensure we got the cabin and holiday we were looking for.
1 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that our sales consultant provided such friendly and helpful service. It is wonderful to know they went above and beyond to secure the exact cabin and getaway you were hoping for. Thank you for taking the time to share your fantastic feedback with us!
I was able to discuss the trip I wanted…
I was able to discuss the trip I wanted with a real person who could understand my questions, rather than having to deal with AI. My trip was organised and I have been given clear information about how to obtain any further information as the date for the trip nears.
6 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that you had such a great experience speaking directly with our team. It is wonderful that all of your questions were understood and that your itinerary was organized so smoothly. We appreciate your feedback and are glad you feel well-prepared with clear guidance as your departure date approaches.
Quick response able to book very…
Quick response able to book very quickly with what we wanted
6 October 2026
Reply from Imagine Cruising UK
We are thrilled to hear that our team was so prompt and helped you secure exactly what you were looking for. Thank you for sharing your positive booking experience with us!
Both Henry and Cameron excellent…
Both Henry and Cameron excellent communicators. Kept us informed while trying to put our package together. Extremely good value holiday. Have travelled before with Imagine and tours are great.
9 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that you experienced excellent communication while putting your holiday package together. It is wonderful to know that you found your trip to be great value and that you continue to enjoy traveling with us. Thank you for your continued loyalty and kind feedback!
Henry was incredible
Henry was incredible, knowledgeable, cheerful, efficient and informative. It was very easy to make my decision for this trip!
9 October 2026
Reply from Imagine Cruising UK
We are so pleased to hear that our team member provided such cheerful, knowledgeable, and efficient service, making your travel decision so effortless. Thank you for taking the time to share your wonderful feedback with us!
Great Company
Great Company ; been customer for years and can only describe Imagine as professional , reliable and knowledgeable with excellent Customer Support.
9 October 2026
Reply from Imagine Cruising UK
We are delighted to hear that you have experienced such professional, reliable, and knowledgeable service from our customer support team over the years. Thank you so much for your loyal support and for sharing your wonderful feedback!
The agent that I dealt with was…
The agent that I dealt with was extremely helpful and patient when I asked questions. She was very enthusiastic about the particular holiday we were interested and gave all the information I needed. There was no quick sale or hard sell attitude. It was so easy to get the holiday that I wanted.
9 October 2026
Reply from Imagine Cruising UK
We are so pleased to hear that your booking experience was so easy and stress-free. It is wonderful to know that our team member was patient, enthusiastic, and provided all the details you needed without any pressure. Thank you for sharing such kind feedback!
Reply from Imagine Cruising UK
We are delighted to hear that our team provided exactly what you required while remaining courteous and attentive throughout your visit. Thank you very much for taking the time to share your wonderful feedback with us!
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