Imanproducts Reviews 459

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

First order from this company, and the last! Product arrived but upon opening, I noted the inside of lid was contaminated with a black/brown spongy type fungus? I photographed the lid and reached ou... See more

Rated 4 out of 5 stars

I am a regular user of this blackseed oil brand and a very happy one. The reason for using Iman Products, rather than other providers, is because they deliver by Royal Mail, being the only ones who fo... See more

Rated 5 out of 5 stars

Wouldn’t order BSO products from anywhere else they are very much inferior. Only slight thing I’d point out is from someone who takes BSO id like to know how much of the capsules make one dose of the... See more

Rated 5 out of 5 stars

The product arrived in good time, although when I attempted to communicate with the company all my emails were returned marked failed, which I worried about. Also was asked to review it several times... See more

Company details

  1. #101 of 105 best companies in Pharmacy

Information provided by various external sources

Black Seed Oil produced by Iman Products pioneers of producing 100% Pure Virgin cold pressed black seed oil for over 20 years


Contact info

3.8

Great

TrustScore 4 out of 5

459 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service!

I got the wrong parcel and when I contacted IMAN products with the supporting evidence, they resolved the matter very quickly.
Not only did they send me the correct item, they also refunded the delivery charge as a gesture of good will, which was very nice!

I will definitely be ordering again.

19 April 2023
Rated 3 out of 5 stars

Good product but need better communication.....

Edited 1 start review after resolution:

Really like thier Black seed Oil however, I ordered 6 x but on my second order I only received one bottle, I contacted Imran Oils but no response, I would have been fine with it if they responded but the lack of communication is frustrating

20 April 2023
Rated 3 out of 5 stars

I ordered 2 lots of separate orders

I ordered 2 lots of separate orders. The first one has not been received and the second lot has an item missing. Number does not work to contact them.. really dont need the stress and dont have the time to chase after companies that take your money and dont give what you've paid for. I really would have come back every month to purchase same order but dont think I will

1 April 2023
Rated 1 out of 5 stars

Scam

The worse of all, I ordered this product on next day delivery. It’s been 5 days and no call or delivery. It seems like a scam website that needs to be reported. Tried to contact them and they want my Apple ID and password. Unable to contact them on all social media. I needed the black seed oil urgently and used the next day option. Been waiting for day now and nothing has been delivered.

7 April 2023
Unprompted review
Rated 1 out of 5 stars

No customer service

I ordered x2 bottles of the 60 black seed capsules and only received x1. I’ve sent messages/email and have called. Had no reply either by email and the phone number supplied doesn’t even work!

14 March 2023
Rated 5 out of 5 stars

Iman BlackSeed Oil

Salaams

Really good experience ordering from Iman products, received my order really quick. Iman blackseed oil is the best on the market Alhamdulillah 🤲🏽🤎

3 February 2023
Rated 1 out of 5 stars

Did not get what I paid for

I ordered and paid for 4 item in total and received 2 instead tried several times to contact the company through their contact page on the website but have not heard anything back from them
I am very disappointed and dissatisfied customer.
This is what was ordered
One 180 black seed oil capsules £13.95
Three pack of 60 black seed oil capsules £19.95 but only received one 60 out of the pack of three.
I paid more for the 3-Pack and wanted the company to send me remaining 2 pack or my money refunded but nothing.

7 January 2023

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