Impact Lighting Reviews 127

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great price of some Lutec lights (beating all other online retailers), delivery was slow because they were out of stock, but not an issue, items were well packed and high quality.

Rated 5 out of 5 stars

The concealer rings were a great purchase, where the downlights had been removed from the ceiling a couple of times, it had burst the edging of the plasterboard and left the area around the lights scr... See more

Rated 4 out of 5 stars

Good experience with Impact Lighting, there was a slight delay with my order but as soon as I called they investigated and gave me an estimated delivery date. Michael Rees was very helpful, said woul... See more

Rated 5 out of 5 stars

The LED bulbs with built in day/night sensor work well. Make sure that the sensor faces away from a wall or anything hat can cause the light from the bulb to be reflected directly towards the sensor o... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Impact lighting is a dedicated lighting website, bringing you the best in contemporary lighting that the market has to offer. Impact Lighting bring you the best contemporary lighting, downlights, LED Lighting and firehoods products available in the market place today. All needs are catered for, both domestically and commercially. At Impact Lighting we have embarked on an intensive programme of product researching and sourcing, the result has enabled us to bring you good value products with ease of installation, stellar performance and aesthetic appeal


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

127 reviews

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Rated 5 out of 5 stars

Excellent price for Lutec lights

Great price of some Lutec lights (beating all other online retailers), delivery was slow because they were out of stock, but not an issue, items were well packed and high quality.

23 November 2017
Unprompted review
Rated 1 out of 5 stars

Placed an order

Placed an order.
Not received so chased up only to be told that it had been cancelled as the price on the website was wrong. No apology, no communication to the same effect received.
Disappointed.

18 September 2017
Unprompted review
Rated 5 out of 5 stars

The concealer rings were a great …

The concealer rings were a great purchase, where the downlights had been removed from the ceiling a couple of times, it had burst the edging of the plasterboard and left the area around the lights scruffy looking. These rings were perfect making a very professional looking finish. They were also very cheap compared with others that I could find, also looked much better than the more expensive alternatives.

17 July 2017
Unprompted review
Rated 2 out of 5 stars

I found pictures not very clear

I found pictures not very clear. Ordered what I thought was ceiling lampshades and was sent 2 tiny shades for bedside lamp. No return notes so had to ring them. Sent me email returns which wouldn't print. Had to ring again and they sent it again. Still did not print so ended up paying nearly £10 in post and that was back in March and I still havnt been refunded the £52 off I initially paid. Sorry would never shop with you again which is a pity as you have a nice collection of lights.

23 April 2017
Unprompted review
Rated 1 out of 5 stars

Delivery Malfunction

From the point impact lighting were made aware of the none receipt of our purchase it took to long to locate the whereabouts of this parcel.
It came over as not there problem but the problem between ourselves and the courier DPD.
After numerous e-mails and telephone calls the parcel turned up.
So altogether not a great experience

13 April 2017
Unprompted review
Rated 1 out of 5 stars

Ordered ceiling light in February

Ordered ceiling light in February, returned straight away. Yet I'm still waiting for my refund. Yes I know I closed my PayPal account, but was told monies could be paid straight into my bank account. So where is the confusion. Will be ringing company for the fourth time tomorrow.

4 April 2017
Unprompted review

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