Impra Charge Reviews 

304
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company, noting top-tier service delivered from start to finish. People frequently mention how quickly their electric vehicle charging units are fitted, with many appointments happening within a remarkably short turnaround. Consumers are also extremely pleased with the clear communication and very prompt responses provided whenever they ask questions. Reviewers consistently state that the installation engineers are exceptionally polite, highly knowledgeable, and ensure the workspace is left completely spotless. Buyers truly appreciate the honest advice and guidance provided throughout, making the entire procedure exceptionally smooth for new vehicle owners.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast turnaround times,... See more

Staff

Reviewers mention positive feedback about staff, noting that the engineers and installers are consistently... See more

User experience

Reviewers highlight great satisfaction with the user experience, noting that the entire process was smooth,... See more

Response time

Consumers express great satisfaction with the response time, frequently highlighting fast turnarounds and... See more

Customer service

Users describe positive interactions with customer service, consistently praising swift, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unbelievable service After being messed around by British Gas for over 2/3 months to install a home charger 2 weeks before taking delivery of my new car, I make the decision cancel British Gas,... See more

Rated 5 out of 5 stars

I was in a tight spot and needed an EV charger installed very quickly. I contacted a few companies, but the response here was on another level. I sent an email on a Saturday, fully expecting to wai... See more

Rated 5 out of 5 stars

I am very happy with the services provided and professional installation. I was recommended by a work colleague who also used Impra Charge. I admit it was a bit of a minefield as with not having an... See more

Rated 5 out of 5 stars

I booked directly through Impra Charge for the installation of a Hypervolt. I found them to be prompt, courteous and knowledgeable in advising me on the best EV charger for my situation. They turned u... See more


Company details

  1. Electric vehicle charging station
  2. Electric utility company
  3. Electrical installation service
  4. Electrician
  5. Energy Equipment and Solutions

Written by the company

Impra Charge are specialists in Home EV Charge Point Installation, we are NIC EIC and City & Guilds approved. We are market leaders in installing EV Charge Points covering the whole of the UK. We make it easy and simple to having your Home EV Charge Point installed. Installation All our installations come with a 3-year warranty giving you peace of mind. We take pride in our services and aim to offer a smooth, easy and friendly service for all our customers. Our experienced and knowledgeable experts are on hand to guide and assist throughout the whole process, keeping you informed every step of the way. Our promise We offer full home installation within 14-days of approval from your electricity supplier. Our friendly team will take care of the process contacting your supplier and ensuring you are ready for your charge point installation. Following your installation our team are available to support with any questions or queries. Transparency We ensure your quotation is fixed for 30-days with no hidden costs. We will explain everything regarding your quotation and answer any questions you may have prior to having your EV Home Charger installed. Our brands We only recommend leading charge point brands that have been tried and tested by us. Our home EV charger installers are fully manufacturer trained ensuring your installation runs smoothly and efficiently.


Contact info

4.9

Excellent

TrustScore 5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(304)

76 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had my electric car charger installed…

I had my electric car charger installed today by Impra Charge, and the service was absolutely top-tier. Matt was incredibly professional—he worked hard through the heat to get everything set up perfectly. The finished job is very neat and tidy. We also ran into a bit of a problem during the installation, but that too got solved efficiently without any stress. I highly recommend them to anyone needing an EV charger installed.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Fab service throughout! Matt knew exactly what he was doing through the whole process and kept me updated with everything that was happening. Installation was completed quickly and I was very happy with the whole process. Would 100% recommend Impracharge!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from Impra Charge

From the initial quote through to the installation, everything was handled professionally and efficiently. Their pricing was very competitive, communication was excellent, and the installation was completed to a very high standard.

Impra Charge did an incredibly neat and tidy job – you can tell they really take pride in their work. Everything was explained clearly, the charger was set up perfectly, and the area was left spotless afterwards.

I honestly couldn't be happier with the whole experience. If you're looking for an EV charger and a reliable installer, I would 100% recommend Impra Charge. Fantastic service from start to finish!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Tesla Gen 3 Wallcharger installation

Impra Charge provides an excellent service. They provide a range of chargers for your needs.

Their engineering team are very skilled and knowledgeable; we felt confident that they would do a neat and excellent job (which they did!).

Customer service was very swift, professional and informative from quotes all the way through to post-installation. A bonus is that they operate nationwide!

We would choose Impra Charge again if the need arises!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service and quick turn around time

Matt was very responsive to messages and fitted me an electric charger in a very short turn around time which was very much appreciated. Even thou the location I needed the charger wasn’t straight forward it was no problem. I would absolutely recommend.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Great company to work with. We tried another local firm who were rude and didn’t even bother to quote unless we bought solar panels. Recommended Impra and Matt was a breath of fresh air - understood our need, worked with us to get best price and no fuss when installing.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Matt was fantastic from start to finish — responsive on WhatsApp, punctual, and genuinely helpful. Couldn’t recommend Impracharge more highly.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Honest and straight forward.

After 45 years of driving either petrol or diesel vehicles the jump to electric was daunting. So many questions. Kia recommended Impra charge, and I could not be happier. The advice was honest and straight forward, the service and installation was excellent, and so far everything has worked perfectly. Thankyou IMPRA.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Extremely nice chap

Extremely nice chap, very polite and professional. Turned up on time and left him with a key to get finished, would highly recommend anyone looking for a EV charger installation. Even helped me set the app up! Thanks again mate, take care!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Impra Charge were great from start to…

Impra Charge were great from start to finish, they answered my initial queries quickly and gave me all the information I needed to make a decision on which charger to pick.

The installation was quick efficient and looks great.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service. Booking was easy and they were prompt to answer my many questions to get the right charger for me. Installation was great and courteous. Included help setting up the app and resolving an initial issue onsite. New car charged on first plug in. All good.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Impra were very quick to get my charger installed, and extremely good at communicating the requirements in advance. Matt was knowledgeable and helpful, and very efficient on the day. All very professional, great for a first-time EV owner.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I recently had an EV charger installed by Matt, and I couldn’t be more impressed with the experience from start to finish. Matt is an absolute professional — knowledgeable, friendly, and clearly passionate about doing the job right.
The installation itself was flawless. Every wire was carefully routed, every fitting perfectly placed — the kind of clean, precise workmanship you rarely come across. It’s obvious Matt takes real pride in his craft.
If you’re looking for someone to handle your EV charger installation, look no further. Matt delivers top-tier quality work, and I’d recommend him without hesitation to anyone. Five stars, easily!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

EV charge point install

The project had quite a few hurdles and Impra helped get the installation over the line. Matt worked on those and got the EV installation completed in a day which was a tall order.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

EV charger 

Was a great service very good job done installing it all and the fitter was a very nice chap and helpful his name Mark 

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very easy to get my charger organised and it was fitted in less than 10 days. Very friendly and helpful on the day of fitting. I was super impressed with the fitting as it clean and tidy on the wall. I would highly recommend as the service and most of all the cost was excellent, Thankyou.

21 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look