Incense Man logo
Visit website

Incense Man Reviews 

143
•
TrustScore 5 out of 5

4.8

Incense Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the wide variety and appealing scents available. Many people highlight the superb service, efficient order processing, and prompt delivery, often within a few days. Reviewers appreciate the hassle-free ordering experience and the reasonable pricing for free delivery compared to other companies. However, some customers also noted occasional issues with product quality, such as incense sticks burning out quickly, or packaging concerns where items arrived squashed due to insufficient padding.

What people talk about most

Product

Consumers consistently report positive experiences with the products, highlighting their excellent quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery... See more

Quality

People report positive experiences with product quality, consistently praising the excellent and fantastic... See more

Service

Clients share positive opinions on service, consistently highlighting the promptness, efficiency, and... See more

Order

Users describe positive interactions with order, highlighting an easy and hassle-free ordering process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had never ordered anything on line but was desperate for these incense sticks so took chance. I was overwhelmed by quick response, every stage being notified about order. I emailed with concerns on... See more

Rated 5 out of 5 stars

My favourite incense is from here. I've stayed with this company for more than a decade, on a different owner now, sh'es lovely.. no need for me to move or buy anywhere else, her range is brilliant, m... See more

Rated 5 out of 5 stars

I have happily used Incense Man for many years, during which time it has changed hands. My orders arrive in a timely manner, products are top quality, issues are sorted (one minor technical one and a... See more

Rated 5 out of 5 stars

On requesting out of stock item, business owner ordered promptly. I received an email advising it was back in stock offering for one to be held especially for me until I purchased it. Really lovely cu... See more

Company details

  1. #6 of 9 best companies in Incense Shop
  2. #159 of 374 best companies in Gift shop

Written by the company

Incense Man is your go-to destination for high-quality incense products, offering an exceptional selection to elevate your home, meditation, and relaxation experiences. With a deep passion for aromatherapy and spiritual wellness, Incense Man provides an extensive range of premium incense sticks, cones, resins, and burners sourced from trusted suppliers worldwide. Whether you're seeking traditional fragrances like sandalwood and frankincense or exotic blends to awaken the senses, this trusted retailer ensures that every product meets the highest standards of authenticity and purity. Customers consistently praise Incense Man for its outstanding service, fast delivery, and commitment to quality. The easy-to-navigate website makes shopping seamless, allowing you to find the perfect incense to suit your mood and environment. The brand’s dedication to customer satisfaction is evident through its prompt responses and attentive support, ensuring every order arrives with care. Incense Man stands out for its competitive pricing without compromising quality, making luxurious fragrances accessible to all. Whether you're a seasoned incense lover or new to aromatic experiences, this reputable store guides you toward finding the ideal scents to create tranquility in your space. Their exceptional range, reliability, and passion for incense make Incense Man a must-visit destination for anyone looking to enhance their sensory journey. Shop confidently at Incense Man, where fragrance and quality meet. Discover your perfect scent today and transform your surroundings into an oasis of relaxation and serenity. #IncenseMan #Aromatherapy #QualityFragrance #SpiritualWellness #Relaxation

Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(143)

105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

1st let me say- you always do well!

1st let me say - you always do well!

I have ordered this particularparticular insense before from you - French Lavender and for me, it is a divine & heavenly scent.

I am particularly in need of it now as I sustained an injury and am confined to my flat with many, many professionals coming to see me daily. Additionally I am a smoker and I would never subject any visitor to the smell of stale cigarettes, opening windows before they arrive and lighting a stick of French Lavender always does the trick.

So, thank you for your wide range of choices that suit anyone's preference.

Much love
Sonia

27 July 2025
Rated 5 out of 5 stars

On requesting out of stock item

On requesting out of stock item, business owner ordered promptly. I received an email advising it was back in stock offering for one to be held especially for me until I purchased it. Really lovely customer service and care to attention. Received item swiftly. Would highly recommend. Have been shopping at this website since at least 2010 and never been disappointed.

6 July 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, as always. A good product selection, competitive prices and quick delivery. Highly recommended.

29 June 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look