India Odyssey ToursReviews 

173
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

We did a life time journey on the Deccan Odyssey from 10/10/2024 till 19/10/2024through Maharastra state covering Mumbai,Nasik,Ellora,Ajanta,Kolhapur and Goa.The service for our needs in terms of com... See more

Rated 2 out of 5 stars

Too little effort in helping shape our vacation meant tons of time in the car driving for hours on end between cities to see little. Domestic flights weren't proposed not because they weren't availab... See more

Company replied

Rated 5 out of 5 stars

We visited Bhutan with India Odyssey Tour. Our tour consultant was Mr.Kyle Li . He did an excellent job. Our tour guide and driver are well-experienced and helpful. Our wonderful 5 days trip in Bhutan... See more

Company replied

Rated 5 out of 5 stars

We are currently planning our next trip to India and can’t recommend enough Odyssey Tours and in particular our travel consultant Mavis Jiang. Mavis helped us through all the planning stages with o... See more

Company replied

Company details

  1. Tour operator
  2. Cultural tours provider
  3. Travel agent

Information provided by various external sources

India Odyssey Tours, one of Odynovo's sub-brands, is a reliable tour operator for South Asia tours. We take private tours to India, Nepal, Bhutan, Sri Lanka and Maldives. The standard remains 100% tailor-made and flexible.


Contact info

4.0

Great

TrustScore 4 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(173)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent trip to India

Excellent trip to India, very accommodating, helpful and giving with time, knowledge and thoughtfulness. Thank you for a great experience, would recommend Odyssey to anyone planning an international trip.

14 February 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Ms. Debbie McDonough,

Nothing is better to us than your trust and satisfaction. Thank you for your precious recommendation to our future clients. We hope that your next memerable tour would also be with us.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Drivers were safe and on time.

Drivers were safe and on time.
Hotels were great.
Sri Lanka was super.

14 February 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Thomas Burke,

Thank you so much for sharing your magic experience and your kind words on our service. Your pertinent compliment will surely be the greatest motivation for us.

We are more than happier to travel with you in more of wonderful destinations.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 4 out of 5 stars

Rajasthan Tour

Much of our Odyssey tour of Rajasthan was excellent. We had a tailor made package and Owen, the consultant was prompt with replies and very helpful. Our driver was with us the whole time, Deepak Kumar Halder and he too was excellent. He was the glue which bound our whole experience together. He was safe and knowledgeable and nothing was too much trouble for him. Our local guides ranged from acceptable (Delhi) to excellent (Agra). We knew what to expect from the hotels as we had looked at them on internet but the hotel in Bikaner in particular( Gagner Palace) was too far away from anywhere for us to go and explore. It was also very expensive.
The lunchtime meal as part of the itinerary between Jaipur and Agra was a disappointment, a beautiful heritage hotel with mediocre food and a self-service canteen ethos. We would have preferred to go for the best aloo paratha in the region at a restaurant nearby.
We were supposed to be greeted and checked out by a local manager but this was really a waste of time. Two failed to make the meeting and one turned up so late we had already gone. To be honest, these formalities added nothing to our experience, though the meet and greet at the airport was efficient and effective and very welcome at 01 15hrs! These meetings need to be carefully linked to client information and preferences to be of any value. We would use Odyssey again and recommend to others.

14 February 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear John Taylor,

Many thanks for choosing My Odyssey Tours as your tour organizer and sharing such detailed favorable feedback with our future clients here.

At My Odyssey Tours,we are committing to customize personalized and flexible tour to all our valued clients like you. While carefully reading your constructive feedback, it is so sad to learn that we were not able to satisfy fully your expectations from us. Please accept our sincerest apology if one way or another we did not meet the standard of service you required. You may kindly note also that all guests are important to us and as a team, we strive to provide the best possible experience for all our valued guests.

Thank you again. I do believe if you would kindly allow us to have the opportunity to be choosen again. I am confident that we would be able to meet with your expectation and offer a more happier tour for you.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 4 out of 5 stars

Really enjoyed India

Really enjoyed India. Such a beautiful country, Catherine did a splendid job on creating an itinerary for us, the places we went in India are all magical. Every historical sights we went to, the tour guide gave us a history lesson about how things were done in the past, it really felt like we travelled back in time.

We did the golden triangle, started in Delhi, Agra and Jaipur. Our tour guide in Delhi was nice until he took us to a rug store and when we didn't buy anything, his attitude changed. We felt like we were pressured to make a purchase.

Our tour guide in Agra was really good and really cared about our wellbeing. She looked after us like we were her own daughters, my sister and I ended up calling her mummy.
Jaipur tour guide was also very nice and didn't pressure us to purchase anything. He's also a very skilled photographer. I still keep contact with the tour guide from Agra and Jaipur.

We received a surprise from Odyssey office in India at the end of our with marble photo frame with our photo at Taj Mahal. We also received two nice packaged tea.

We arrived in Nepal, there were 3 people waiting for us. One driver and two other people, the driver and guidewere putting our luggage in the boot of the car and the third guy asked for tip. When we took out some Nepali rupee he asked if he had dollars because the amount we had was too small. "No, I don't want it, unless you have higher amount. Do you have dollars?". I was shocked when I heard it, so I said "it's either this or nothing".
When we got to the hotel we told our tour guide and turns out the guy that asked for dollars was fired the day before due to his actions.

Our first tour guide in Nepal was a tad below average. He wasn't punctual and I felt like it's his way or no way at all. If we didn't do what he suggested his attitude would slightly change. He was always on his phone and I felt like his very unstable, one minute he's really nice and the next he doesn't even take notice that we exist. For example, when we were walking around the streets of Kathmandu, he would walk so fast and leaving us behind trying to catch up. He also left us walk back to the hotel on our own. He kept asking if we knew where we were, and i was like "no, i don't know where we are (we've only been there for two days). So we walked further up and we could see the hotel, he told us the way to the hotel and he left. I thought that was very unprofessional.

The second guide was really nice, he took us to the orphanage and had to do a stop over to purchase some stationery for the kids (the first tour guide promised to take us to buy stationery, but in the end he said there's not enough time because we didn't remind him).
On our last day in Nepal I felt really sick and vomitted a number of times. When the second tour guide picked us up, he saw I was unwell and went to a pharmacy to get me some medicine. Had to stop in the middle of the road to vomit and he was standing next to me like a friend and making sure I was ok and had water.

Both drivers in India and Nepal was great. Very lovely guys.

I'd definitely go back to both countries, if I won't have to tour with the first guide from both countries. I feel like they made the experience less memorable.

I'm planning to travel South East Asia in the future, would definitely be getting in contact with Catherine to organise an itinerary.

11 February 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear FM,

On behalf of our whole team especially Catherine, I have to express our heartfelt appreciation for your detailed wonderful comment here! But knowing the guide service we offered in the first station of Delhi & Nepal didn’t meet your expectations really took our smiling face away. Since we know you had extraordinarily fabulous experience in other cities. We are truly sorry for all inconvenience it caused in these two stop.

And we greatly appreciate the honest feedback that you posted about your experience - it gave us a valuable chance to investigate into the problems that occured, in order to learn and prevent them from ever happening again in the future.

Southeast Asia is a collection of wonderland countries. Such us variety lovely island in Philippines, hospitable local people in Malaysia, world famous Angkor Wat in Cambodia, breathtaking views of Halong Bay in Vietnam etc. All of these Odyssey has a rich experience in the tour designing. When you have your next tour plan, just need a rough outline then Odyssey will do our best to offer you a more happier journey.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 4 out of 5 stars

Golden Triangle

My sister and I did the golden triangle tour with odyssey and it was amazing. Odyssey made it very easy for us to travel and see the highlights of the cities. My only gripe is they would occasionally send us to stores that are clearly working with odyssey and would almost force us to buy something from them. I understand that this is a common practice within the industry but our tour guide’s attitude changes after we didn’t purchase anything, not very professional if you ask me. Other than that everything was brilliant from start to finish.

8 February 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Angie,

It’s our great honor be chosen your travel companion. And we are so proud that you have had a joyful tour with Odyssey.

India and Nepal are both "gem palace" in South Asia. Marvelous temples, palace and unnique and creative lifestyle etc. Aside from the minor hiccup, we hope that it was still a wonderful trip visiting some amazing locations and learning a good deal about this two countries.

Thank you again for your valued comment here. We' re more than happier to traveling with you to more of the charming destinations.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

They did everything required in a charming and efficient manner

They did everything they were supposed to do....and in a charming , helpful efficient way
Catherine with whom we dealt was always willing to help with any amendments we needed to make. Satish the driver they provided was WONDERFUL...he was good humoured , charming and a great driver...what more could we want ? !

8 February 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Ralph,

I can’t tell you how grateful we are to see your favorable comment about our travel consultant Catherine and our driver Satish.

As your tour organizer, we are committing to customize personalized and flexible tour to all our valued clients like you. It's so delighted that this happy tour is lingering in your minds for a long time and Odyssey is honored to be part of it.

Thank you again for your favorable feedback here. we hope another chance to show you more of beautiful area in the world.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Although we couldn’t take up the trip …

Although we couldn’t take up the trip this year after all, it was impeccably planned by Allison for us and with patience due to our dithering. Hopefully we shall return to Allison next year to complete the trip.

8 February 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Linda,

Knowing your satisfactory to the service Allison arranged for you really bring dazzling smile for my whole day. As a company devoted to personalized tours for years, what makes us stronger is the diligent colleague in our team who work attentively to ensure the guests have everything they need.

Thank you for your kindest support and trust. Please let us know whenver you will be back, we’d love to create more happy tour experience together with you!

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Great tour with India Odyssey Tours

Our tour to the Ajanta and Ellora Caves and Mumbai was organized by Don Li at Odyssey Tours and we were very happy with everything! The guides and drivers were wonderful and everything ran smoothly with no hassles. I take a group of students to India each year and Don always organizes a great end of trip tour for us. This year our plans were a little complicated and I really appreciated Don's flexibility and patience in finding the best options for us. Looking forward to next year!

4 February 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Dr. Leesa Davis,

Millions of thanks for choosing My Odyssey as your travel companion for many times! And we are so glad that everything we tailor made was beyond your expectaions.

I can't agree you more that Ellora Caves is the "hidden gem“. With variety of carved pillars and and full of stories with delicate on it. I believe you and your student must have had great harvest from this trip.

We look forward to showing you more of wonders in other cahrming destinations on your next trip.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

…Odyssey is great

I would recommend this company to everyone if they want to travel to Asia. From the small group experience with the individual tour guide for each place you visit, to the nice hotels, to all the activities involved, it was great. I couldn't have navigated India on my own and Odyssey made it easy.

2 February 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Ms. Dori Gillman,

It's always the best reward for our whole team to know that you are satisfied with the service & arrangment we offered. Traveling with My Odyssey, you can feel our thorough care from the very beginning to the end.

Thank you for your precious recommendation to our future clients. We hope that your next “Odyssey” would also be with us.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Wow!

Wow! That's all I have to say! India Odyssey created an inspired trip for us. Owen was very patient and really listened to our needs. He worked with us for over a year through all of our changes with patience and understanding. The result? An amazing and epic tour of India. Our itinerary just flowed from one awe- inspired location to the next. From the knowledgeable guides, to the skilled drivers - Jobins in Kerala was both a driver and guide extraordinaire - and well chosen hotels, Odyssey made sure our trip was memorable. Will use them again and would certainly recommend then for travel.

28 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear A.Moore,

Seeing a good feedback from our clients is always the warmest things for my winter day! Thank you so much for your sharing.

Besides Asia, we also have many charming destinations such as Morocco, Kenya,Israel, Peru and Turkey etc. If you have any new tour plan, we are looking forward to creating another wonderful experience with you.

Warmest Regards,

Jovi Qi
You are not alone with Odyssey!

Rated 5 out of 5 stars

Magical trip, met all expectations!

Our trip to India and Nepal was fabulous. Planned activities and travel transitions were well executed. In fact, we were were able to adjust and add in extras easily because of this. Hotels, drivers, and tour guides were all excellent. We were definitely pampered and well taken care of (so appreciated as I landed in India with a cold). Mavis was wonderful to work with throughout our planning process and kept contact during the trip and afterwards. We are so looking forward to working with her and Odyssey again, for our next adventure to Asia. Thank you for a magical travel experience!

26 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Linda,

I can’t tell you how grateful we are to see your favorable comment about our travel consultant Mavis. As your old friends, It is our great honor to tailored tours for you, showing you the beauties and cultures of such amazing countries.

Best wishes for you and your family. We are looking forward more chance to surprise you in the other wonderful destinations.

Jovi Qi
You are not alone with Odyssey!

Rated 5 out of 5 stars

Easy to book and customize

Easy to book and customize. Excellent service and care throughout the tour.

24 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Mirchandani,

Thank you so much for sharing warm compliment here! Your satisfaction and enjoyment of the tour is always our highest pursuit!

Besides India, we also have many topic destinations such as Morocco, Egypt, Nepal, Singapore and China for your choice. If you have any new your plan please contact us freely.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

A trip we will never forget

I booked a 6 night golden triangle which I ended in Jaipur. From the very beginning, Debora Wei helped tailor all of our itinerary over many emails and many changes we ended up with the perfect trip. The hotels were fantastic, comfortable with great breakfasts and buffets included.

Our driver, Mr Sanjay Kuwal was such a gentleman and became a friend more then someone who was just driving us around. He was calm, patient, informative and made us feel very safe. I could not have hoped for better! Consider yourself very lucky to have his services.

Ashel from the homestay who cooked for us, amazing. So humble and lovely to chat with. The food was delicious! Highly recommend this experience.

All three tour guides were all fantastic!Pawan Agarwal was the stand out guide. Such a lovely man with great photography skills also.

Overall I give oddysey tours 10/10.

24 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Claire,

How wonderful to see an excellent feedback which shared from our clients! We are so glad that your tour would go smoothly as planned, keeping you in the best mood in your desired India getaway.

Golden triangle is called "golden triangle" not only there have various splendid palace to explore but also you can get homestay to experince the local life and culcure. I believe you must have a great harvest from this trip.

Thank you for your sharing and praising highly to Debora, Kuwal and Agarwal. We expect more chances to surprise you in other charming destinations.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Wonderful Rajasthan

My friend and I travelled on a private tour with India Odyssey Tours in January 2018 to Rajasthan. The tour went beyond our expectations. A representative met us at Delhi airport and thus began a pattern of superb service. At each hotel, we were met by a company representative, who assisted us with check-in. Informative guides escorted us around each city. In particular our driver Arun Kumar, who escorted us for the whole tour, provided us with excellent service. He ensured our safety with his skilled driving and went out of his way to provide us with wonderful experiences. The hotels booked for us ( we chose to stay in 5 star accommodation) were exceptional. All of our entrance fees and breakfasts were included as part of the tour prices, as were meals at Ranthambhore where we were fortunate to have an encounter with a male Bengal tiger. Our pick of cities was Jaipur, but our visit to the Taj Mahal in Agra was magical. From the beginning, when we were deciding on our itinerary, our consultant Owen Zhou was helpful and always promptly responded to my emails. He even arranged for a visit to the bear sanctuary outside of Agra, which was fantastic. No question was considered unimportant. I would thoroughly recommend Odyssey to anyone. My friend and I have travelled extensively and we can honestly say that this was one of the best tours that we have undertaken.

23 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Jackie Doman,

On behalf of our whole team especially Owen, I have to express our heartfelt appreciation for your favorable feedback!

Being a professional overseas travel company for decade years, My Odyssey Tours are committing to offer personalized and flexible tour to all our VIP client like you. We are so proud that everything we tailor made was surpassed to your expectaions!

From your description we know that you love animals, all right? There are a new destination-Kenya is launched on our web, in this vibrant country you can be in close contact with various lovely animals. Such as giraffe, flamingo, lion and wildebeest etc. Hopefully we can help you make some great memories in Kenya!

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Customized India Tour of Jaipur and Agra

Hello, I would definitely recommend Odyssey Tours to anyone planning a trip to India. My husband and I are novice travelers and felt very comfortable and safe with all the arrangements, drivers and tour guides provided. Our agent, Owen Zhou was extremely helpful and understanding of our needs as first time travelers. From the beginning to the end, Owen understood our concerns and tailor made a touring itinerary around our schedule. This included attending our friend's wedding in Jaipur and then touring Jaipur and Agra within our time constraints. We are very thankful for the excellent service he provided and would highly recommend Owen to help with your travel needs.

16 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Angela Friedman,

Reading fabulous review from our clients is always the best gift for our new day! We’re truly grateful for your satisfactions to all arrangement & service we offered in this memorable India tour.

As one of our excellent travel consultant, Owen is extremely engaging the right from outset and forthcoming in all the information our clients are looking for. That's why he has been highly recommended by our clients for many times.

Thank you again for your recommendation, your trust and recognition make My Odysssey Tours a role!

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 3 out of 5 stars

24 days in India

Our family of four worked with Owen Zhou to book a 24 day tour to India with Odyssey. Owen was great, quick to respond and update or change our itinerary to meet our requirements.

This is the second time we have used Odyssey and overall things went really smoothly with both trips. There was always a representative to meet us at the airport and when we arrived in new cities, we regularly received calls from the Delhi office to check on aspects of our trip and we retained the same driver (Balam Singh) throughout our entire trip. Balam was fabulous, he ensured we got where we needed to, when we needed to, he pointed out animals, monuments and various other things to us on the long road trips and most importantly our family felt very safe travelling with him.

The majority of our accommodation was fabulous (8 hotels in total), with the exception of the Royal Desert Camp in Jaisalmer and the Golden Tulip in Jaipur. The Royal Desert Camp was very different from the pictures on their website. It is old and dirty (including dirty bedding), no hot water and the sewage ran back into the bathroom from leaking pipes. The Golden Tulip hotel has a disco each night commencing at 8pm, if you are staying on east wing in either level 4 or 5 the music will keep you awake until the wee hours. the front office staff at this hotel are also rude and dishonest.

We travelled over the Christmas New Year period and Odyssey organised a great Christmas eve dinner at a local hotel in Pushka and a New Years Eve celebration at a hotel in Agra, both of these were fabulous nights.

We had different guides in each city and some were much better then others. The Guides in Delhi and Agra in particular, were fabulous and very knowledgeable about the sites that we visited.
Guides in Jaisalmer, Jodhpur, Udiapur and Pushka each insisted on taking us shopping to cloth, jewellery and carpet shops where there was significant pressure from us to make purchases, and each shop took up valuable hours of our sightseeing time. The guides (and possibly the company) were obviously on commission from these shops and despite us raising this with the guides and the Delhi office during one of their 'check in' phone calls, it continued to happen which was really disappointing.

For me to continue to use Odyssey, and to recommend to friends, there needs to be some acknowledgement from Odyssey that the pressure shopping trips occur, and what their plans are to ensure customers are not put in these positions in the future.

12 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Rob and Mel,

Thank you for trusting in My Odyssey Tours! We are more happier that you still enjoy the trip with your family even some part of the tour with us under your expectations. Your value feedback about the shopping and hotel in Jaisalmer & Jaipur have had our great attention.

As you know New Year is the high season in India. Our basically hotels were fully booked hence we do not have many alternative choices at that time. However, we will give a reminding to the two and be more strict and careful for the selection of hotel next time. We hope the cheerful atmosphere and amazing local experiences would minimize your disappointments from the deficiency of hotel.

About the shopping issue we will definitely investigate our guides. We ensure that we will do our best to strengthen management and be more strict and standardize the selection of the guide`s team. And to reserve more excellent tour guides to Odyssey group.

Once again, we apologies for the inconvenient in your tour. Hopefully we can have a chance to travel with you again. We promise that the experience with Odyssey will be totally worthy and pleasant since your expectation and suggestion have been deeper understanding by us.

Warmest regards,

On behalf of My Odyssey team
Melissa Leng,

You are not alone with Odyssey!

Rated 5 out of 5 stars

Fantastic first-time experience working with Odyssey Tours

I worked with Owen Zhou of Odyssey Tours to plan a 2-week, first-time trip to India for my family of five. As a busy woman with a full-time job, three children, and a husband, I was dreading the planning process because I thought it would take a lot of my time, which is already in short supply. However, Owen and Odyssey made it very simple, easy, and cost-effective. We had very specific dates that we were available and certain places that we wanted to see, so I provided that basic outline and they made arrangements for airport pickups/dropoffs/transfers, car and driver, internal flights, and English-speaking tour guides. Tickets for all sites visited were also covered, as were all breakfasts and some dinners, and they suggested a busy but not overwhelming sightseeing agenda for each city. They even arranged for a visit to a local produce market and a cooking class at someone's home, which was a highlight of the entire trip! Special meals were also included for Christmas Eve and New Year's Eve. The daily tour guides in each city were very knowledgeable, our driver was friendly and responsible, and it was super convenient in a crowded place like India to have access to a private van for the five of us to take us wherever we need to go. Odyssey's local manager in India has checked in with us along the way, and we enjoyed the beautiful hotels and each city guide's restaurant recommendations. I would recommend Owen Zhou and Odyssey as a tour company for their high quality staff and good customer service. They were also very reasonably priced--I asked several friends to recommend tour companies for India, and Odyssey was highly competitive.

9 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Amelia,

On behalf of our team, I would like to express my heartfelt appreciation for your favorable comment here. We are so proud that you were satisfied with all arrangement and service we offered in this memorable India tour. At My Odyseey Tours, we are committing to customize personalized and worry free tour for travellers,especilally the clients who have time to travel but have no time to plan it. You just need to provide a rough outline and we will take care of the rest.

I can't agree you more that the cooking class is a interesting experience. Visiting the local market to pick up the food with your family, cooking by yourself and enjoy it. That must be a meaningful experience for you and your three lovely girls.

Best wishes for you and your family. We are more than happier to creat more woderful experience with you.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

You can’t beat them so join them!

All of the drivers & guides were very knowledgeable, approachable, accomodating & friendly. Praveen our first driver was an absolute character & made the long journeys enjoyable. I’m sure without india oddessy we would have struggled to enjoy the culture & diversity India has to offer.

9 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Serai Kani,

I can’t tell you how grateful we are to see your favorable comment here. Your satisfaction and enjoyment of the tour is always our highest pursuit!

Hopefully we can start our second exploration with you in the coming time!

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 5 out of 5 stars

Private Tour to India - highly recommended experience

Spent 12 days in India in a private tour with my wife, sister and brother in law, many days in the bus viewing different cities in northwest India and Mumbai, Delhi, Varanassi, Agra, Jaypur, Jodhpur, Udaipur and Mumbai.

The Odyssey Tours travel consultant, Nikki Xia was knowledgeable, and bent backwards to satisfy our requests. People waited for us at each airport, even when the flights were delayed. The driver for most of it, Mukesh Chudhari was incredibly good and attentive. The guides on each city were knowledgeable and personable.

We would recommend Odyssey Tours to other people we know.

8 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear Carlos Banchik,

It's so grateful for sharing your wonderful experience of India and praising highly to our travel consultant Nikki, driver Mukesh.

There are so many incredible places in the world and Odyssey's goal is to present all these to our customers. India is an amazing country you can always have too much to explore. Such as the colorful Hindu Temple, vivid picture of devoted Hindus bathe in the river and the charming sunset in Taj Mahal etc,. I believe you must have had a great harvest from this journey.

Warmest regards,

Melissa Leng

You are not alone with Odyssey!

Rated 3 out of 5 stars

India Odyssey Tour

Myself and a friend booked a private tour to India with Odyssey Tours. Overall, I liked the tour company. They arranged for a representative to meet us at the airport and he was there on time. We visited three cities total.

We had a different guide in each city and as to be expected some were better than others. We had the same driver for the entire trip and his name was Arun. He is AWESOME! He knew the best places to eat where the prices were reasonable and very tasty compared to the restaurants recommended by the guides, which were the complete opposite. He also took us to a better shops than the ones the guides took us to.

The three major disappointments I had with this tour were the weather, the hotels and the fact the guides take you to see jewelry shops and carpet shops in each city.

While planning our trip, we were told the weather in India was great during the time we would be visiting (the end of December 2017-early January 2018). A warning to those thinking of going during the months of December & January. Those months are very foggy. You may not be able to get a great view of the Taj Mahal & your flight may be cancelled due to weather. This is a very high possibility during those months, but the tour company will mention nothing about it.

The hotels were all chosen by the tour company. They did not give us a list of hotels to choose from. The first hotel we stayed at The Suryaa, I would rate as 4/5 stars. I saw staff cleaning the hotel every time I walked through the lobby, etc. the restaurants was very well staffed and the food was greasy and replenished in a timely manner. The room was small compared to those in the US, but it was clean.

The other two hotels: The Four Points by Sheraton Agra & Fortune Select Metropolitan Jaipur were HORRIBLE! If I had to give them a rating it would be 1/5 stars. During booking we were told the Four Points was sold out of standard rooms, so we had to pay more for the “Executive Tak View Room”. We never saw the Taj from this room, just the delapetated building & empty lot across the street. The room also had a “ranky” smell that permeates my belongings. It was so bad we had to ask the hotel staff to spray our room each day with air freshener, just so we could breath. The Fortune Select was extremely dirty and the heat in the room didn’t work so the hotel had to bring in a small portable heater to warm the room. I will post pictures on Tripadvisor in my review of all the hotels please view the reviews there if you want to see the conditions of the hotel rooms.

The guides took us to a Jewlery shop & Carpet shop in each city, even though we said several times we didn’t travel to India to buy Carpet or jewlery. We learned this happens with tour companies because the guides and tour company get a commission if you buy something from those stores. You can tell this is true, because you will notice several other tour groups/guides going to those same stores. If you are lucky to go to a more local restaurant or store you will see the difference as well.

I would recommend the tour company to a friend if my friend was able to choose their own hotels and review rating on the tour guides selected for their trip prior to starting their trip.

5 January 2018
Unprompted review
India Odyssey Tours logo

Reply from India Odyssey Tours

Dear R. W,

Many thanks for choosing My Odyssey Tours as your travel companion and sharing such detailed feedback with our future clients here.

We are truly sorry that some parts of your India tour with us didn’t meet your expectations. Your valuable opinion has had our greatest attention.

I guess Indian people are too eager to celebrate New Year 2018 with many fireworks and crackers that might cause a foggy weather. And we understand that to unveil the beauty of Taj Mahal from that pollution foggy is not really a good way. Normally the temperature is quite well during Dec. & Jan. But the weather is out our control. We were reverent hoping that all our customers would have a nice weather during the tour.

Also New Year is the peak season in India, basically hotels were fully booked hence we do not have many alternative choices at that time. As you pointed above, we will follow up the case and be more strict and careful in the selection of the hotel. However we hope the lovely foreign culture and amazing local experiences surely minimized your disappointments from the deficiency of hotel.

At My Odyssey Tours, we absolutely not allow to take the guests to those commission shops especially you have told us several times. Please accept the sincere apology for your shopping issue. We will make an investigation and emphasize the rules of non-shopping to the guide. We hope this little drama didn’t ruin your vacation.

Thank you again for your kindest recommendation and your feedback, since it is an important reminder for us. If we have another opportunity in the future, we promise you or your friends a totally different and worry free trip.

Warmest Regards,

On behalf of My Odyssey Team,
Melissa Leng

You are not alone with Odyssey!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look