We are delighted with our table and benches which were delivered on time and with great care. The delivery drivers assembled everything for us and placed them exactly where we wanted them. We would ha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are not enough stars that can reflect the great folks at Indigo are. Another company had badly let me down. I spent an afternoon calling round companies in an attempt to source particular tabl... See more
Company replied
Christine Elliott received our two new sofas Rob and Andy were well within the time frame they unpacked put legs on and then the cushions they were polite and efficient. From my first visit to Indigo... See more
Company replied
Karen, the interior designer for Indigo, came to our home to discuss ideas. She was amazing and helped us so much! All the ideas she gave us were excellent and have worked well. Brilliant service... See more
Company replied
Company details
- #131 of 402 best companies in Home Furniture Shop
Written by the company
Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.
Contact info
UNIT 7/8 CROFT TRADE PARK, WELTON ROAD, CH62 3PQ, BROMBOROUGH, United Kingdom
- 01513340002
- mailbox@indigohomeandgift.co.uk
- indigohomeandgift.co.uk
4.8
Excellent
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company throughout and great…
Great company throughout and great helpful delivery drivers thankyou so much
1 February 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Lesley,
Thank you for your 5* review! Reviews like this are invaluable to a small family owners business such as Indigo
Best,
The Indigo Team.
Excellent service from shop to door and…
Excellent service from shop to door and delivery men were exceptional
18 January 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Jackie! Thank you so much for your kind review, these are invaluable to a small business such as Indigo!!
Best,
The Indigo Team.
Faultless from start to finish Excellent instore service over the…
Excellent instore service over the several orders we have placed here.
Very knowledgeable staff and nothing is too much trouble. Liz was extremely helpful and this has encouraged us to make several large purchases and Jill, despite me changing my mind twice whilst an order was being written up, is exceptionally patient!
Our dining table was delivered today and the guys were faultless. Fast and efficient and made the whole process very easy.
12 January 2023
Unprompted review
Reply from Indigo Home and Gift
Hello,
Thank you so much for leaving your 5* review, these help businesses like our immensley! We're glad we could help.
Best,
Indigo Home & Gift.
Fabulous service as always
Fabulous service as always! From the supper helpful ladies in store to the fab delivery guys. Absolutely love our new table thanks Indigo!
15 December 2022
Unprompted review
Reply from Indigo Home and Gift
Hi Alison,
Thank you for your kind review! Reviews like this are invaluable to a small family owned business like Indigo.
Best,
The Indigo Team.
Fab Shop
I absolutely love this shop everything is gorgeous and staff are helpful.
The delivery I got this morning was early and the 2 guys were really nice and helpful thank you all
9 December 2022
Unprompted review
Reply from Indigo Home and Gift
Hi Sandra,
Thank you so much for your review, reviews like this are invaluable to a family owned business like Indigo!
The Indigo Team.
The delivery guys were amazing
The delivery guys were amazing, very kind and considerate around my elderly mother.
Thank you.
2 December 2022
Unprompted review
Reply from Indigo Home and Gift
Hi Amanda,
Thank you for your review, reviews like this really help a small business like Indigo a lot!
The Indigo Team.
Excellent and efficient service very…
Excellent and efficient service very helpful all the girls in the shop are lovely and very welcoming… delivery was brilliant the guys were fab xxx
1 December 2022
Unprompted review
Absolutely 100% happy with our new…
Absolutely 100% happy with our new sofas, fantastic service all round,also big thanks to the delivery guys who did a great job,Garry cavell.
25 November 2022
Unprompted review
Great service
Great service, after a few issues with a dining room table, and it needing to be replaced twice, Indigo kept me informed and arranged a temporary replacement and then full top replacement twice. Faulty product but great service.
24 November 2022
Unprompted review
Reply from Indigo Home and Gift
Hi Laura,
Thank you for taking the time to leave your 5* review of Indigo Home & Gift. Reviews like this really help small businesses like us.
Best,
The Indigo Team.
Great customer service and on time…
Great customer service and on time delivery. Helpful delivery team who assembled the couch quickly!
11 November 2022
Unprompted review
Reply from Indigo Home and Gift
Hi Natalie,
Thank you so much for the kind words, we’re glad everything is perfect for you!
The Indigo Team💜
Just received my order of a love seat…
Just received my order of a love seat and a 4 seater sofa from Indigo, really pleased from start to finish for the excellent service we have received. Friendly helpful staff in store also goes to the guys who delivered our furniture. Can’t recommend this store enough. We will definitely be back :)
27 October 2022
Unprompted review
Reply from Indigo Home and Gift
Thank you Claire for taking the time to leave us your 5* review and we’re so pleased you are loving your new furniture.
As always we look forward to seeing you in-store again soon and don’t forget it’s our Christmas Launch Party weekend on the 12/13th November where there will be lots of discounts and special offers on all our fabulous Xmas giftware.
Kind regards
Jill Walker
Owner
Poor service
Poor service. Fine if you just want to buy something and go away but if there's a fault they are very unhelpful.
25 October 2022
Unprompted review
Reply from Indigo Home and Gift
Hi John,
Thank you for taking the time to leave a review. After checking our customer service records, we do not appear to have any orders or issues under the name John L. Would you kindly telephone the store and ask for Matthew, who will be happy to assist you further.
Kind regards,
Customer Services.
0151 334 0002
Precisely on time
Precisely on time. Clean, courteous and very charming guys. A pleasure to deal with.
19 October 2022
Unprompted review
Reply from Indigo Home and Gift
Thanks again Diane for your review. We really appreciate you taking the time to leave such kind words. The admin team will call in the morning to sort out all your paperwork.
Kind regards
Jill Walker
Owner
The delivery itself was 5 star
The delivery itself was 5 star. I have dropped a star because they didn't take the packaging away. Fortunately we had a skip on the drive otherwise it would of been a pain to have got rid of all the packaging. The quality of the furniture we bought from Indigo is excellent and we are very happy with it.
12 October 2022
Unprompted review
Absolutely brilliant service both in…
Absolutely brilliant service both in store and delivery Good quality furniture Helpful knowledgeable staff. Thank you. Would highly recommend
29 September 2022
Unprompted review
Reply from Indigo Home and Gift
Hi Laura,
Thank you so much for the kind words! We hope to see you again soon! :)
Indigo Home & Gift
Service
We received excellent, advice and guidance in relation to our needs when deciding what items to purchase The delivery process and efficiency of the delivery people was great. Only little thing was the sharpness in asking for payment I.e "your items are here can we have your card details please". Felt abrupt in the context of the presales pitch and the delivery. That said I think your furniture is great quality and staff are over all genuine and helpful
5 September 2022
Unprompted review
Reply from Indigo Home and Gift
Thank you for your 4* review and your comments have been noted. We do have to ask for payment when booking in for delivery and we apologise if this came across as abrupt, this was not intentional. Feedback from our customers is always valuable as we strive to offter the best service we can.
Many thanks
Jill Walker
Owner
Director
Indigo Home & Gift
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