We are delighted with our table and benches which were delivered on time and with great care. The delivery drivers assembled everything for us and placed them exactly where we wanted them. We would ha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are not enough stars that can reflect the great folks at Indigo are. Another company had badly let me down. I spent an afternoon calling round companies in an attempt to source particular tabl... See more
Company replied
Christine Elliott received our two new sofas Rob and Andy were well within the time frame they unpacked put legs on and then the cushions they were polite and efficient. From my first visit to Indigo... See more
Company replied
Karen, the interior designer for Indigo, came to our home to discuss ideas. She was amazing and helped us so much! All the ideas she gave us were excellent and have worked well. Brilliant service... See more
Company replied
Company details
- #130 of 398 best companies in Home Furniture Shop
Written by the company
Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.
Contact info
UNIT 7/8 CROFT TRADE PARK, WELTON ROAD, CH62 3PQ, BROMBOROUGH, United Kingdom
- 01513340002
- mailbox@indigohomeandgift.co.uk
- indigohomeandgift.co.uk
4.8
Excellent
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Firstly, visited the shop by chance, both the ladies in the shop were very helpful. Ordered the items, as we were moving house, they offered to hold the items until it suited us when they delivered, which was very helpful. Delivery was very prompt, informative with tracking and phone call. Jim and his mate were excellent delivering and putting the items together.
9 August 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Martin,
I'm delighted to hear about your positive experience at the shop! It's great that the staff were helpful and accommodating, especially during your house move. The efficient delivery and assembly by Jim and his colleague are also much appreciated. Thank you for sharing your feedback!
Best,
Indigo Home & Gift.
Absolutely brilliant service.
Absolutely brilliant service.
Nothing was too much trouble.
They had the couch in various locations around the lounge for me to see what looked best.
Laughed the whole way through!
Thank you so much to the 2 guys
26 July 2023
Unprompted review
Reply from Indigo Home and Gift
Hello,
We are thrilled to hear that you had such a fantastic experience with our service! Providing excellent customer service is our top priority, and we're delighted that nothing was too much trouble for our team. We always strive to go above and beyond to ensure our customers' satisfaction. It's wonderful to know that you enjoyed the process of choosing your sofa with us, and we're glad that our team made it fun and enjoyable for you. Thank you so much for your kind words, and we look forward to serving you again in the future!
Indigo Home & Gift.
All aspects of service exceptional. Highly recommend
Service was friendly, helpful, informative and knowledgeable. From my first (second, and third) visit to the store, to ordering my gorgeous corner sofa. Indigo staff kept me informed throughout the process. To the delivery of the sofa. A huge thank you to the guys who delivered and fitted the sofa, they were friendly, helpful and professional, and took great care of the sofa and my home.
Thanks and well done Indigo ✨
14 July 2023
Unprompted review
Great experience from start to finish
We experienced great service in the shop choosing our new suite, the staff were so patient, knowledgeable and there was no pressure selling which was greatly appreciated! Our delivery came today with just the two best delivery guys 😊 they were really helpful and organised, they are a credit to your company - thank you 😊
13 July 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Elaine,
Thank you so much for your kind words and feedback! We are delighted to hear that you had a great experience in our shop and that our staff provided excellent service. We strive to create a welcoming and pressure-free environment for our customers, so it's wonderful to know that you felt comfortable during your visit. Additionally, we're glad the delivery went smoothly and that our delivery team was helpful and organized. We truly appreciate your support and hope you enjoy your new suite!
Best,
Indigo Home & Gift.
Good wooden furniture
Furniture I ordered is very good quality, really please with my purchase
26 June 2023
Reply from Indigo Home and Gift
Hi Christine,
Thank you so much for your review! We’re so glad you are enjoying your furniture.
Thanks,
Indigo Home & Gift
Reply from Indigo Home and Gift
Thank you Neil for your 5* review. We really appreciate your support for local small businesses. Hope to see you soon.
Kind regards
Jill Walker
Owner
Great store
Great store , helpful staff -go beyond and the delivery lads were fantastic . Overall I’d highly recommend .
30 June 2023
Unprompted review
Great experience . Shop here .
From selecting the sofas in store to delivery today we have found Indigo exceptional . Staff in-store were very helpful and patient but not pushy and we were able to choose sofas we did not think would fit through our doorways with their advice and a pre visit from the delivery team to check before ordering who are just the nicest two guys .
They delivered our sofas today and were very experienced , pleasant , and informative and nothing was too much trouble and they took a lot of care . They are an asset to Indigo .
We will certainly shop here again as we had an enjoyable experience from start to finish and our sofas look perfect. Thank you .
28 June 2023
Unprompted review
Reply from Indigo Home and Gift
Thank you so much for your kind words! We are thrilled to hear that you had a great experience shopping with us and that our staff provided exceptional service. At Indigo, we pride ourselves on creating a welcoming and helpful environment for our customers, where they can find the perfect furniture for their homes. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new sofas!
Can't recommend Indigo enough
Can't recommend Indigo enough, lovely staff, amazing quality products and unbeatable service.
We ordered our Felix sofa in the Easter weekend sale (10% off!) And 9 weeks later it has arrived and exceeds ever expectation we had!
The staff were so helpful and gave tons of advice when it came to picking the style and material of the sofa. We got courtesy calls with updates and to arrange delivery, the delivery guys were so lovely and so so helpful, they even left cardboard under the feet so it didn't mark the floor!
Brilliant service from start to finish and the stunning sofa speaks for it's self!
(We ordered an extra poof for the U-shape sofa effect, would highly recommend if you have the space!)
16 June 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Megan,
Thank you for sharing your wonderful experience with Indigo! It's great to hear that you had such a positive encounter with the staff and were impressed by the quality of our products. The attentive service, including courtesy calls and helpful delivery, definitely adds to the overall satisfaction. Your recommendation of the extra poof for the U-shape sofa effect is appreciated, and will be recommended to other customers! It sounds like Indigo provided you with an exceptional experience from start to finish.
See you again soon,
Indigo Home & Gift.
5 star service Fantastic service from 2 great delivery…
Fantastic service from 2 great delivery guys, couldn’t have been better. They are what customer service should always be, perfect.
15 June 2023
Unprompted review
Drivers kept in touch about delivery…
Drivers kept in touch about delivery times, excellent service, put furniture together quickly and no mess. Great service
15 June 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Valerie,
Thank you for your wonderful feedback! We greatly appreciate your kind words about our drivers and their excellent service. We always strive to keep our customers informed about delivery times and ensure a hassle-free experience. It's fantastic to hear that your furniture was assembled quickly and without any mess. We're thrilled to have provided you with a great service. If you have any further comments or questions, please let us know!
Thanks,
Indigo Home & Gift.
Great quality furniture delivered by…
Great quality furniture delivered by caring responsible staff
9 June 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Jim,
Thank you for considering our store for your furniture needs. We take pride in delivering not only top-quality products, but also exceptional service from our caring and responsible staff. Our team understands the importance of creating a comfortable and welcoming environment in your home, and we strive to exceed your expectations at every step of the way. Please don't hesitate to reach out if you have any questions or need assistance - we're here to help!
Indigo Home & Gift.
Stunning furniture and really helpful…
Stunning furniture and really helpful service. Highly recommend
30 May 2023
Cannot fault the experience from…
Cannot fault the experience from visiting the showroom to delivery. The showroom staff were not pushy and gave us excellent advice when we explained our situation. Delivery was exceptional, we were kept informed at every stage and the delivery/assembly guys were so friendly and helpful.
The furniture appears to be of excellent quality and we will definitely be back.
3 May 2023
Unprompted review
Reply from Indigo Home and Gift
Hi David,
We are thrilled to hear about your exceptional experience with our showroom staff and delivery team. At Indigo Home & Gift, we strive to provide nothing but the best service and highest quality furniture to
Thank you for choosing Indigo for your furniture needs. We look forward to seeing you soon.
Best regards,
Matt
Indigo Home & Gift.
Brilliant delivery and product
Brilliant delivery - faultless service from the staff who brought the sofa round and set it up for us. Sofa is excellent quality and we're really happy with the purchase.
19 April 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Rebecca,
Thank you for sharing your positive experience with the delivery and setup of your new sofa. It's great to hear that the staff provided faultless service and that you're happy with the quality of the sofa. We hope you enjoy your new purchase for many years to come!
Best,
Indigo Home and Gift
Excellent service
Excellent service, lovely sofa, great communication and friendly delivery staff.
4 April 2023
Unprompted review
Reply from Indigo Home and Gift
Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our service, and that you are happy with your new sofa.
Our team works hard to ensure excellent communication and timely delivery, and we are glad to know that it made a difference for you.
We truly appreciate your business and hope that you will consider us again in the future!
Best,
Indigo Home & Gift.
Indigo home
Always a pleasure to shop here, nothing is too much trouble, all staff very friendly & delivery drivers are so lovely 5*
31 March 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Debra,
Thank you so much for your review.
Best,
Indigo Home & Gift
Dining Table
Amazing Table delivery bang on time and men very helpful with how to put together, great tip and advice on starting with table upside down.
16 December 2022
Reply from Indigo Home and Gift
Hi Sheila, thank you so much for your review! Reviews like this are invaluable to a small business such as Indigo.
Best,
The Indigo Team.
Delivered on time
Delivered on time. Good service and very helpful. Will certainly shop there again.
15 March 2023
Unprompted review
Reply from Indigo Home and Gift
Hi Raymond,
Thank you so much for your 5* review! Reviews like this are invaluable to a small business such as Indigo!
Best,
The Indigo Team.
Bought a reclining chair
Bought a reclining chair. Delivery men were fantastic. Friendly and efficient. Very helpful and knowledgeable. Would definitely recommend. Fast delivery from buying .
24 February 2023
Unprompted review
Reply from Indigo Home and Gift
Thank you so much for your 5* review
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