Indigo Lune Reviews 986

customer service was great ! my moms ring broke after only a week of having it and they are sending her a new one , so thankful . thank you !

Holly was super swift with helping replace rings that their gem fell out. Im super happy and everything was processed instantly. Best service!

The order has a very qood quality, it's a heavy and high-quality material.
Also the customer service is really kind, they answer fast and Holly helped me immediately with my questions !

Lovely products, even better customer service! I was helped by Jake and he was very efficient with his replies and providing me with helpful information to ensure I had a smooth experience!

I ordered a ring that was unfortunately too tight for me. I reached out for an exchange and Abbie was so helpful and processed my return very quickly. I got my new ring within days that fit perfectly!

Amazing customer service. Quickly fixed a problem we had with colours also replaced one that was faulty.
Amazing! Do easy to desk with the company.

The rings the self were stunning, different stones for different personalities

My ring was sent it was beautiful but too small a wonderful sales associate named holly helped me out and she was really patient and understanding and helped me send me a new replacement.

Excellent quality and excellent customer service. Would recommend

there was an issue with shipping because of an error on my part and Holly was exceptional with her customer service and very quick and helpful! she made the process very easy and was so kind

Amazing company with super fair prices and fast shipping! I ordered two rings and had to exchange one of them due to it fitting slightly too big.

I got in contact with Paris from the customer support team who helped me quickly sort an issue with the shipping and send me the correct ring size. Huge shoutout to her for her fast and friendly responses, would definitely buy from here again in future!

Excellent, Chloe was very helpful I will be purchasing again

I am so happy and obsessed with my rings. I purchased Eloise and Leesha Birthstone rings on March 23rd. It took 3.5 ish weeks to arrive. The wait was worth it. I was skeptical with all the reviews but I’m glad I went for it. The packaging is simple. Email updates are given through each process.

The rings are definitely true to size but for me, i’d say size up. I had uncertainty about my ring size and I was going to exchange it for a bigger size. I was then helped by IL team member “Holly” who explained the process to me. Thank you Indigo Lune and the team. I will definitely be ordering more in the future.

I purchased friendship rings, but one of the stones has fallen out on day 2 of owning the rings. I emailed Indigo Lune immediately and asked for a new ring. Humera replied incredibly timely and shipped me a brand new ring within just a couple days with no charge at all.

I ordered 2 rings during the March 2 for 1 birthstone sale and somehow I didn’t put in the correct size on the second ring so it defaulted to the smallest size. I was so disappointed when I received them because they’re BEAUTIFUL, but then I reached out to their customer support and Holly sent me a return label and started processing the ring in the correct size immediately. I was blown away by how wonderful she was and now I’ll get my ring in the next couple of weeks, in the right size! Thank you so much Holly :)

Indigo line is a great place. I found them through instagram adds and it’s safe to say I wasn’t disappointed. The first two rings I bought were the pia rings, one of them was custom and the other was the regular white stone. After ordering I was a little worried it was a scam because the rings took a month to get delivered but then I realised on their website it said the birth stone rings are made to order so the wait was understandable. The quality is amazing and I’ve had them for about five months now and they have yet to tarnish or lose color. Amazing quality. The second time I ordered from them I got the zuri rings and the aura ring. After a week there was no info about delivery time but the company reached out to me letting me know one of the rings was out of stock. They offered a refund or to change my ring to another style. I ended up choosing a different ring which was the Eden ring. The next day they were already shipped and a week later I had my rings. The customer service is great and they were ever quick and helpful with finding a solution. I love the aura ring and the Eden ring is nice however it is a little bit sharp so be mindful of that. The company ended up sending out the zuri ring that was originally out of stock to me free of charge which was a pleasant surprise. Overall I LOVE this company and the quality. Can’t wait to order more and to see what new styles they come out with. 10/10 recommend and they have awesome deals.

I purchased a ring as a gift in November and one of the gems unfortunately broke. I reached out to customer service and Abbie was so helpful! She was quick to respond and provide options for problem resolution. I appreciate all her help.

I ordered a birth stone pinky ring for my best friend and I about 2 months ago. Mine has already tarnished a bit and the gold has rubbed off even thought it’s water proof. Jake from customer service did an excellent job answering my questions and providing me with a replacement. I would 100% come back to buy another piece because everything is lovely and customer service is top tier.

I purchased matching rings back at the beginning of the year for my sister and I. The process was very easy and the customer service has been amazing through the whole process. One of my rings did begin to tarnish, but once I contacted customer service their support team was speedy with getting my problems resolved and made each step very easy for me. I cannot watch to purchase my next piece.

Nice and personalised designs, and excellent customer service. I ordered 2 rings that were unfortunately too small, but Humera kindly helped me to exchange the rings and was very understanding.

I had a problem with my package delivery, but when I emailed customer support, Abbie was super quick to message me back and immediately process a replacement for my package. I appreciate them being so quick to solve my issue!