While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

For our restaurant the epos systems have been fantastic. Even calling late on Friday night when busy as we made a mistake everything was fixed in less than 5 minutes. Used to use epos now who are usel... See more

Rated 5 out of 5 stars

We really can't fault Infinity. We took an Infinity EPOS system on Hire purchase, which helped cash flow during our crucial first year. The system has been simple and logical to use, has given us u... See more

Company replied

Rated 1 out of 5 stars

Placed order over 2 weeks ago for 3-5 day delivery. Have tried contacting several times with no answer on all the phones (goes to voicemail) sent emails, tried using live chat but now that doesn’t see... See more

Rated 5 out of 5 stars

Highly Recommended - Best EPOS Available I would like to say a big thank you to Rob and his team, we have been with them for over a year now and their Service & Support is still brilliant. Before... See more

Company details

  1. Eftpos equipment supplier
  2. Business and IT Consulting agency

Information provided by various external sources

Infinity EPOS boasts one of the longest and most comprehensive records of quality and consumer satisfaction in the entire EPOS industry. With its head offices in South Wales, Infinity EPOS serves customers nationwide, installing directly to end users as well as distributing to the trade. Dealing only direct with the world's top manufacturers, Infinity EPOS gives you not only the highest quality products at market leading prices, but also provides us quick turnaround times for the delivery, installation and maintenance of all of our EPOS lines.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent!

Our restaurant "Abertawe Gimbab" has recently installed EPOS systems through Infinity Epos and it is fantastic! It does also support our business's financial activitis in an effective way :)

11 July 2016
Unprompted review
Infinity EPOS logo

Reply from Infinity EPOS

Hello Jonggil,

Thank you for taking the time to write your review - we are delighted to hear that you are pleased with your new EPOS systems and how they are making a difference to your business.

Should you require any more assistance in the future, please contact the support team where they’d be happy to help!

Rated 5 out of 5 stars

Infinity EPOS

Great company to work with. Took the time to understand our business and how their systems could work for us. The cloud is really making things easier. Systems look great also. Thanks!

6 May 2016
Unprompted review
Infinity EPOS logo

Reply from Infinity EPOS

Hi Caroline,

Thank you for your wonderful review. We are very happy to hear that you are pleased with the level of support and service that you have been receiving.

Should you require any more assistance in the future, please contact the support team where they’d be happy to help!

Rated 5 out of 5 stars

Infinity EPOS

Got 4 tills setup in our busy bar about 2 months ago. What I liked at the beginning was the fact that when the menu and screens were all done for us we were given a log in to look at the till from our computers which was a nice touch. We did need support initially but I guess that's to be expected with any new bit of technology. Emily made sure we were ok and is the friendliest person we've dealt with for a while too.

26 April 2016
Unprompted review
Infinity EPOS logo

Reply from Infinity EPOS

Hi Danny,

Thank you for your lovely review. We are very pleased to hear that you received excellent customer service from us (we will let Emily know!).

If you require any assistance in the near future, please feel free to contact the support team where they’d be happy to help!

Rated 5 out of 5 stars

Been in the industry a long time and can't fault this

I've been in the pub trade a long time and used various companies over the years, some good some bad, but genuinly these guys know what they're doing. I'm writing this after we've had the systems in about 9 months or so. Things come up, we forget how to do certain things, had a few things here and there but really whenever they have come up we've just got on the phone and job done.

18 April 2016
Unprompted review
Infinity EPOS logo

Reply from Infinity EPOS

Hi Stephen,

Thank you for your wonderful review. We are very happy to hear that you are pleased with the level of support and service that we provide to all our customers.

If you require any assistance in the future, please contact the support team where they’d be happy to help!

Rated 5 out of 5 stars

Great looking System!

Very impressed with the overall look and quality of the till system. Worth paying a bit extra for the cloud as it makes business life much easier! :)

1 March 2016
Unprompted review
Infinity EPOS logo

Reply from Infinity EPOS

Hi Sam,

Thank you for your excellent product review. We are very pleased to hear that the Infinity EPOS cloud is making a difference to your business.

If you require any help and guidance in the future, please contact the support team where they’d be happy to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look