The support from Innon was excellent. They were very helpful and provided information when it was needed so setting up my Tridium partnership was completed smoothly. They provided the information I ne... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have known INNON for many years. We recently started a new company FOX BMS and reached out again to become a partner again. Great people to work with, always respond quickly to emails. The website... See more
Great phone support pre-purchase. Super fast delivery; I received my parcel in less than 24h! I was drawn to this company after seeing their YouTube video/documentary. Also they have the best prices... See more
Great customer service, sales team always so fast in replying and helping. Thanks guys!
Company details
Written by the company
We provide the automation industry & energy savings with the best electrical, BMS components, amazing support and logistics.
Contact info
Global House, 1 Ashley Avenue, KT18 5AD, Epsom, United Kingdom
- 020 3953 4100
- office@innon.co.uk
- innon.co.uk
4.9
Excellent
183 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No Issues After Several Years……..
Having used Innon for several years, I have had no negative experiences whatsoever, and the latest one being no exception.
Innon are the best supplier/partner that I deal with, professional starts here!
1 May 2025
Brilliant Service, Impeccable Delivery
Absolutely wonderful staff who provided up to the minute solutions to help me resolve my requirements. Delivery was received in office and was ready when I arrived. Everything boxed with care and delivered with instructions clearly visible on the label which was extremely reassuring.
7 April 2025
Reply from Innon Energy
Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that you had such a positive experience with our team and service.
Your feedback means a great deal to us and motivates us to keep delivering the same high standard of service to all our clients. If there’s ever anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Quick response to urgent requests
10 March 2025
Reply from Innon Energy
Thank you so much for your feedback.
Excellent Speedy Service. Keep up the good work!
Great Products at the right value and we're now using a larger number as a result.
26 February 2025
Reply from Innon Energy
Thank you very much is a pleasure to work with you.
Reply from Innon Energy
We sincerely apologize for the inconvenience caused by the lack of stock during your visit. We understand how frustrating this must have been, and we truly appreciate your feedback—it helps us identify areas where we can improve.
Please know that we are actively working to improve our stock management to prevent this from happening again. We’d be happy to assist you in locating the item you need or notify you as soon as it’s back in stock. Feel free to contact us directly at office@innon.co.uk so we can plan better.
Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.
Best regards,
The Innon Team
Great follow up and support in addition…
Great follow up and support in addition to the low shipping time.
10 November 2024
Very helpful customer service
30 October 2024
Reply from Innon Energy
Thank you for your kind words :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.