Inspired Design Kitchens Reviews 146

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional product knowledge, helpfulness, and proactive approach, making the purchasing process smooth and pleasant. People frequently highlight the excellent service, competitive pricing, and wide selection of quality products. The delivery service is often described as efficient, timely, and convenient, with many appreciating the care taken with their orders. However, some customers also noted an occasional experience where a representative made assumptions about their budget, leading to a less positive initial interaction.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being helpful,... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the quality of the products,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After deciding that we needed to buy some new kitchen appliances, we had seen an advert on the TV advertising the Bora hob with extractor. Inspired design kitchens came up as a good supplier for not... See more

Rated 5 out of 5 stars

Isabella was amazing. Her communication via email and telephone was excellent. She guided me to buy the right Bora hub. The order was straightforward and delivered quickly and efficiently. The deli... See more

Rated 5 out of 5 stars

Isabella was very helpful, personable and proactive. It was so nice to have one main contact to deal with. She really helped me to source the right products and arranged for multiple deliveries. I fou... See more

Rated 5 out of 5 stars

I had a very good experience with Inspired Design Kitchens, bought Bora SPure venting induction hob. Great choice of products, competitive prices, convenient delivery slots so very happy with my purch... See more


Company details

  1. Kitchen Renovator
  2. Appliance shop

Written by the company

Inspired Design Kitchens are Yorkshire's largest next125 & Schüller kitchen showroom. We combine craftsmanship, innovation and architecture to create exceptional kitchen spaces. We're also the UK's #1 Bora Gold standard dealer. Stocking and selling Bora downdraft induction hobs to the whole of the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

Extremely helpful in demonstrating the…

Extremely helpful in demonstrating the Bora hob which I was purchasing. It is an expensive piece of kit which is only in very few retail outlets. Also during the installation they helped advise the electrician and kitchen installation experts on how it should be installed.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

We contacted Inspired Design Kitchens when we were looking to replace our Aga with Wolf ovens and Bora hob. We only wanted a small area changing where the Aga had been. Mahdis designed it beautifully to match our existing oak kitchen. We decided to have our utility room updated at the same time and again Mahdis did an excellent job of designing it and advising us of the best way to utilise the space.

Unbeknown to us, whilst we were on holiday and just before the installation was due to start there were issues with the original cabinet makers. When Jonathan and Mahdis contacted us to let us know there was an issue, they already had a solution in place in that they had found an alternative cabinet maker to complete the job. Solution found before we even knew there was a problem!

Jason did a fantastic job fitting the kitchen - his attention to detail is incredible. There were a couple of teething issues with the ovens and the Bora hob, but they contacted Wolf who came and sorted that out and Matthew spoke to Bora who provided the solution and Jason came back and sorted that for us.

We are delighted with the service we have received from everyone at Inspired and would highly recommend their service.

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service & after sale

We bought this kitchen during the pandemic. Aiden was dealing with us and customer service is fabulous. We had a problem 6 months after the kitchen was installed Wayne was fantastic they came in and did what they had to do but we asked also our builders to redecorate the wall etc... fantastic zore from oakington

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Ryan went above and beyond

I came in looking for inspiration on what colour palette to choose for my new build kitchen.
Ryan was exceptionally helpful in advising the pros and cons of a darker vs lighter kitchen and how my choices would or wouldn't appeal to future families if I decided to rent the house out in the near future.
He answered all my questions, gave appropriate and well guided advice and additionally went above and beyond when he sourced me a spare unit colour sample in the back for me to take to the developers so they could colour match it as best they could.

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Bora Hob

Full of knowledge on the Bora hobs. We’re always on hand to assist with any questions even though we live no where near the store. Assisted greatly in planning and purchasing of the ducting out kit. We’re the only company to be so helpful regarding price and selecting the right hob. Would highly recommend this company for anything they sell as the design team were amazing.

1 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Especially thanks to Ryan for his expert advice. So lovely to be able to speak with Ryan directly several times and he was also available to provide information to my installer. Product delivered perfectly on time. Thank you very much appreciated. Regards

27 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent knowledge and very helpful staff

After most companies offering us a 4 week lead time we came across Inspired who had Bora hobs in stock. Mahdis' knowledge was superb, originally we were after a ducted out model, however Mahdis let us know that recirculating was an option and could be ducted out if we changed our minds.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

10/10 experience

10/10 experience, we couldn’t recommend ‘Inspired Design’ enough, from start to finish the level of customer service and quality was outstanding.

In the design phase ‘Ryan’ listened to exactly what we wanted and made our vision come to life. The showroom is top quality with some amazing kitchen designs on show.

Smooth installation with such care and attention to detail. The quality of the kitchen is high end and show stopping!

Thank you to the ‘Inspired Design’ Team for creating our dream kitchen.

HIGHLY RECOMMENDED
5 STAR

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Bora hob purchased

Good price, communication was great, I sent an email enquiry and was called almost immediately, the lady I spoke to on the telephone was really nice and helpful- delivery was exceptional as one of the guys who works there lives in my village so dropped it off the same day!

25 April 2022
Rated 5 out of 5 stars

Great company, people, products, prices & delivery! A GEM!Having been let down by a Bristol…

Having been let down by a Bristol company on a looong pre-ordered hob, I found this company - and Ryan especially - to be brilliant, helpful, efficient and VERY competitively priced. Ordered & paid for the same make & model hob on Friday afternoon and received it Monday lunchtime by a friendly courier who was happy to wait whilst I checked all was well with the contents. I will go to this company first next time!

23 September 2022

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