Great place, good people, can see why I’ve been referred to do business with intercity, and even better to have worked with Olly and Jerome!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great place, good people, can see why I’ve been referred to do business with intercity, and even better to have worked with Olly and Jerome!
Company replied
Intercity have a fantastic team of highly motivated people who work well together. They are responsive to your needs and care about your business and give excellent support. They are an enthusiastic... See more
Company replied
All the guys at Intercity are lovely and a pleasure to work with. Special shout out to Rich and Tim who always provide a top service!
Company replied
Excellent company to do business with. We partner with them for cyber security and the friendliness and authenticity of the staff are first rate.
Company replied
At Intercity, we help businesses Do More with technology. With over 40 years in technology, we’re the award-winning managed service provider delivering expertise in cloud, cybersecurity, managed IT, and communications. Running a business is challenging, your tech shouldn’t be. We expand your IT capabilities and give you a safe pair of hands, whenever and wherever you need us. Whether it’s doing something better, faster, or completely new, we use tech to unlock real benefits for your business. Backed by leading accreditations, an elite Microsoft Solutions Partner status and MISA (Microsoft Intelligent Security Association) membership, we're trusted by SMEs, enterprises, and public sector organisations across the UK. With our "world class" score for NPS (Net Promoter Score), and recognised by Best Companies as 'Outstanding', we combine technical excellence with a people-first culture.
101-114 Holloway Head , B1 1QP, Birmingham, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Intercity is built on an exceptional group of people whose expertise, professionalism, and dedication set a benchmark for the industry. What stands out most is not only the depth of talent across the organisation, but also the strong ethos and ethical principles that guide every decision and action.
The leadership team leads from the front, demonstrating integrity, accountability, and a genuine commitment to excellence. Their example fosters a culture of trust, collaboration, and continuous learning, empowering others to perform at their best.
Like a highly skilled and finely tuned team, Intercity operates with precision, purpose, and shared values. It is a privilege to work alongside such talented professionals and to learn from leaders who consistently raise the standard for the industry.
Thank you for your unwavering commitment to excellence, your strong ethical foundation, and for continuing to lead the way as true industry leaders.

Reply from Intercity Technology
Intercity have a fantastic team of highly motivated people who work well together. They are responsive to your needs and care about your business and give excellent support. They are an enthusiastic and energetic and would recommend them

Reply from Intercity Technology
Excellent company to do business with. We partner with them for cyber security and the friendliness and authenticity of the staff are first rate.

Reply from Intercity Technology
All the guys at Intercity are lovely and a pleasure to work with. Special shout out to Rich and Tim who always provide a top service!

Reply from Intercity Technology
Great place, good people, can see why I’ve been referred to do business with intercity, and even better to have worked with Olly and Jerome!

Reply from Intercity Technology
Intercity are a fantastic team- highly collaborative, innovative and great to deal with. They are client focussed and always striving to improve and adapt.

Reply from Intercity Technology
As always, helpful, knowledgeable and professional providing a prompt solution.
very helpful, staff are nice and give excellent feedback when facing issues. front desk man also very easy to talk too
We've been thoroughly impressed with the internet service from Intercity Technology. From day one, the experience has been seamless fast, stable, and consistently reliable.
What really makes Intercity stand out is their exceptional team, especially Jonathan and Archie. Their friendly support and genuine dedication to resolving any issues swiftly is a breath of fresh air.
If you're searching for high-speed internet backed by a team that truly cares, look no further than Intercity Technology. We highly recommend them!
We have been working with Intercity for three months or so, with them taking over our billing initially then porting us over to Vodafone at a later point. This process has begun over the last couple of weeks, and our experience has been great so far. Intercity have provided resource on site to support with number porting and device replacements, as well as providing expertise around how we can improve our device enrollment for better colleague experience. A great start to our relationship and I would highly recommend Intercity to anyone looking to change their mobile partner.
Intercity really do put their customers first - a very trustworthy company!
From top to bottom, a fantastic company to work with! Always pushing the boundaries and finding new innovative solutions for their customers and colleagues. Bravo Intercity!
Intercity lives and breathes their company values which is reflected in their customer service. Staff are willing to assist and go the extra mile with every interaction.
Intercity have provided our mobile communications for over 15 years and we are delighted to work with them. The customer service in invariably swift and conclusive. The sales team have kept the tariffs competitive and offered us interesting additional services. Its also good to support a local business.
Intercity go above and beyond to provide excellent customer service and make you feel valued as a customer. The staff are polite and friendly and a pleasure to engage with.
Friendly helpful teams who go out of their way to support customers. The new mobile portal already has lots of information and options to manage mobiles and view support tickets without having to call or email, and the live chat option makes it much easier to speak to customer services when needed.
I have been part of Intercity for almost 18 months. I love the collaboration between my new colleagues to give our new and existing customers the best experience with more shared capability
Service above and beyond to support their customers. A company that truly cares!
Fantastic service from a business that really does care about its customers! Highly recommend
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.