Interlenses Reviews 

Emailed them 10 times, the contacts were on backorder and they were waiting for them to be delivered So I gave them the benefit of the doubt. They finally were sent out, I'm in the USA. I've emailed them 10 times for tracking number TEN TIMES, thru their website and email...I have yet to hear anything from them. I did get ONE probably automated s.Il saying they were sent out... BUT there's no tracking number on it they're in a different country how do I know when it's coming?? Am I waiting a week or a month?! I might as well just go to the eye doctor and pay the $250 and get my eyes checked again to get a new script. It's like the Portuguese Willy Wonka Factory over there with Oompa Loompas running this place!

HIRE SOMEONE TO ANSWER EMAILS ITS NOT THAT DIFFICULT. GONNA NWED A XANAX TO DEAL WITH THESE PEOPLE AGAIN.
AND I'M SURE THEY'LL ANSWER ME NOW BECAUSE THEY'RE SEEING A BAD REVIEW I SEE THEY ONLY ANSWER ON THIS WEBSITE BUT THEY NEVER ANSWER EMAILS WONDER WHY THEY DON'T WANT THAT BAD REPUTATION TO BE SHOWN! NONSENSE!!! . I only give him an extra star because maybe they did mail them out give them the benefit of the doubt on that but send me a f****** tracking number!!!

Ordered from Interlenses 3 times, twice without issue. The third time I did not receive my contacts. USPS tracking said the package was delivered, which is all Interlenses state they are responsible for. It is possible the package was delivered to the wrong address, which would not be Interlenses error, but the bottom line is I paid for an item I did not receive. They would neither refund or send a replacement. Even though their pricing is favorable, I do not recommend.

I buy from this company regularly and always receive excellent service. Huge variety of brands. Since I’m in the US the currency conversion can be a bit annoying however the prices are still pretty good. Highly recommended!

Absolute no brainer to order contacts through InterLenses. Product came earlier than expected and exactly as described. Purchase process was informative and easy to navigate. Best part - it was about half the cost of getting lenses in the US. Thank you InterLenses!

Do NOT order from this company. I ordered lenses months ago and didn't receive them. When I contacted Interlens, they said that my lenses were shipped to the country of Georgia, and not the state of Georgia in the USA. The person who replied to my inquiry was very rude, and tried to blame me for their error. It took 4 months to receive my order. Very poor customer service and I will not order from them again.
Update: Notice how the company response again tries to blame the customer, instead of their flawed system.

I had been ordering contacts from some of the suppliers in England until they stopped delivering to the US. I read about Interleness and placed a small order as a "test". I received the contacts within about 2 weeks and there were no issues with the lenses or delivery. I will be ordering from them again

I ordered contacts with astigmatism in them, and I could not see out of them. I tried to return them but the post office told me it will cost $16.00 to ship and then $49.00 charge when it gets back there in Portugal. I have been going back and forth with this company because I can’t even see out of them and they claim they can’t refund my money until I send them back to them and they send it out to the mfg.?? I asked for a mfg in the US, they claim they don’t work with none. They will never never never get my business again. Can’t see out of defective contacts!!!

Takes forever to ship to the US, give at least a month and a half from ordering to ETA

Fast delivery, even abroad. I have been using Interlenses for several years consistently - received good service. The prices are competitive. Delivery to US is usually within 2 weeks, sometimes even faster - depends on the US Customs clearance.
Strongly recommended!

Delivered as promised within about 2 weeks of ordering. Received email confirmation of order and then tracking numbers a few days later. Product and company are legit and I will be ordering again. Great experience. Thank you Interlenses!

Unfortunately, Interlenses will keep you in the dark with their practices. I ordered my contacts a month ago and the shipping has only been initiated today, with a still unknown date. For context, the website lists shipping time as 10-20 days. It’s been 28 days to date and I still don’t know how much longer it will take. I’m totally out of contact lenses as I budgeted for the listed date. Can’t comment on the quality of the lenses, as I still don’t have them, but if it’s on par with their customer service, I’m very doubtful I’ll be satisfied. The only reason I’m giving two stars is that if the lenses are legit, this might be an option for people that order their contact lenses 2-3 months ahead. All in all, really not worth the effort/stress.

The order came exactly as prescribed. Quality of the contacts is the same as I get in my country.
I did have an issue with my local post office mishandling my package but the company did their best to resolve the situation on their end which makes me a very satisfied and happy customer!

Thank you, hope to order from here again!

Parts of the website are broken, which they should probably fix, but it's a trustworthy place to order contacts if you're in the US. I got my order about two weeks after submitting it.

I ordered my contacts from this website because my prescription was over a year old and I no longer have insurance to see an optometrist. I was skeptical of ordering contacts from a Portuguese website, but these guys came through!!! I received my contacts in a few weeks and am happy I found this website.