In the Garage Reviews 205

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are extremely happy with the product, often describing it as well-made, high-quality, and exceeding expectations. The products are praised for their durability, effectiveness in protecting vehicles, and ease of installation, with some noting they hold up well through various weather conditions. Reviewers consistently highlight the exceptional customer service, noting the team's helpfulness, responsiveness, and willingness to resolve issues promptly. Additionally, many appreciate the fast delivery and efficient service, making the overall purchasing experience very positive. However, some customers also noted issues with communication regarding delivery and occasional slow shipping times. A few other people also felt that the product was not suitable for damp or winter climates, experiencing condensation and moisture buildup, and suggested clearer information about product limitations.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers praising its quality, durability, and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as well-made, durable,... See more

Customer service

Users describe positive interactions with customer service, consistently praising it as excellent, perfect,... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast delivery... See more

Service

Reviewers highlight positive aspects of service, with many finding it hard to imagine better service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reporting back after using the garage for 8 months. It survived a brutal New England winter on Nantucket Island, off the coast of Massachusetts. No snow accumulation despite two major storms and zero... See more

Company replied

Rated 5 out of 5 stars

I bought Ultimate Outdoor Car Shield 18' to store an E30 M3, took one size larger as I wanted some space to move around the car. Fantastic customer care, helpful and reactive. Fast delivery, super e... See more

Company replied

Rated 5 out of 5 stars

Excellent quality product at a better price than competitors! I can highly recommend this product if you are looking for a safe way to store your valuable car or boat or other items. A great transact... See more

Company replied

Rated 5 out of 5 stars

Pricing was extra competitive. Communication was excellent. A few of the minor components failed within two years and Filippo did not hesitate in sending replacement fans and power supply. His produ... See more


Company details

  1. Car accessories shop

Written by the company

Our products set up in minutes and guarantee nothing touches your car. Continuous filtered airflow reduces condensation keeping your vehicle dryer, safe and clean


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Very responsive to my phone and email questions. The product is the new home for my restored 1954 MGTF.

20 January 2026
Unprompted review
In the Garage logo

Reply from In the Garage

Thanks for the review Derek. We are glad you are happy with your Car Shield

Rated 5 out of 5 stars

Lightning Fast Shipping

Ordered my Inflatable Outdoor Cover on Thursday night and it arrived at my doorstep Saturday morning.

23 January 2026
In the Garage logo

Reply from In the Garage

Thanks very much for your review!

Rated 2 out of 5 stars

No good update on when I will receive…

No good update on when I will receive the item I ordered. It is going on 6 weeks, since I made the purchase. I have to reach out to you to find out what going on

23 December 2025
In the Garage logo

Reply from In the Garage

Hi Jeffrey, sorry but UPS lost your package. We have put in a claim and are sending you a replacement!

Rated 5 out of 5 stars

I have a car shield and ultimate car…

I have a car shield and ultimate car shield , both excellent quality and over 5 years old , they have survived storms and extreme weather , and kept my cars dry and in top condition , I was given good advice to get a rubber sheet when I first got them and I am sure that has extended their life beyond my expectations , ordering another one now !

19 January 2026
Unprompted review
In the Garage logo

Reply from In the Garage

Great to hear that your Car Shields are awesome! thanks for your review.

Rated 1 out of 5 stars

InTheGarage Car shield protection failure

I am extremely disappointed with the “In The Garage” Car Shield. In my experience, this product is not fit for purpose, particularly during a rainy, wet winter season.
The built-in fans were unable to cope with winter humidity, resulting in significant condensation and moisture buildup inside the Car Shield. Instead of protecting my vehicle, this created a damp environment that left my classic Porsche covered in condensation and moisture — the exact conditions that promote rust and corrosion.
When I contacted Filippo from “In The Garage” to report the issue, I was advised to buy a dehumidifier, as the Car Shield’s fans struggle to clear 100% of condensation during winter conditions. This advice effectively confirms that the product cannot perform as advertised on its own.
I explicitly purchased this Car Shield to protect my car from rust during the winter season. If the product is only suitable for dry, sunny climates, then customers should be clearly informed before purchase. Being told to buy additional equipment to compensate for a fundamental design limitation strongly suggests that the Car Shield is not fit for purpose and should not be sold as a standalone winter protection solution.
I would not recommend this product to anyone storing a vehicle in a damp or winter climate, especially owners of classic or high-value cars.

4 December 2025
Unprompted review
In the Garage logo

Reply from In the Garage

Hello Ernst, sorry to hear about your experience. We are always trying to improve so we appreciate the feedback even if not positive. We would need to inspect the product - especially the fans to see if there is an issue with them not functioning properly. As you can read from 95% of our reviews, our customers are happy with the product and service so we would like to understand this better,

Rated 5 out of 5 stars

Awesome garage

First of all the next generation garage I have is working great very sturdy solid and super easy to install and maneuver to the location you want it.

Second the owner Filippo was super accessible for questions throughout the purchasing decision.

The garage is awesome...

3 December 2025
In the Garage logo

Reply from In the Garage

Thanks David for your kind review!

Rated 5 out of 5 stars

Pricing was extra competitive

Pricing was extra competitive. Communication was excellent. A few of the minor components failed within two years and Filippo did not hesitate in sending replacement fans and power supply. His products are excellent and I wish every vendor was a trustworthy of Filipino and his company. E mails are answered within a day. Issues, however seldom are quickly responded to. I purchased two of his products and will be buying more. Really can’t say enough about the items I bought or the customer service. 20 stars

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Outside carcoon

Excelent product keeping my car nice and dry. The material is really thick with good zippers.
Hoping it will last for years

1 November 2025
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Reply from In the Garage

Hi Dave, thanks so much for your review! Enjoy the Outdoor Car Shield

Rated 5 out of 5 stars

Long Overdue Review – The Best Investment for My Classic Car

This review is long overdue. I purchased my Ultimate Outdoor Car Shield in September 2023, and after using it for over two years, I can confidently say it has exceeded every expectation. I outgrew my home’s garage space and needed a reliable solution to keep my classic car safe from weather, rodents, and the critters we get in the suburbs of Los Angeles, California. With temperatures ranging from freezing winter nights to over 45 degrees Celsius in the summer, I needed something durable, protective, and dependable. This product delivers all of that and more.

The Outdoor Car Shield has been a game-changer; it essentially serves as an additional garage for my classic car. The build quality is top-notch, the setup was incredibly easy, and after two years, it’s still in fantastic condition with zero issues. The built-in fans are extremely quiet and do an amazing job circulating air to keep the interior dry and protected.

Beyond being an exceptional product, the customer service sets this experience apart. Filippo provides outstanding support and truly cares about his customers. He’s extremely responsive and helpful with any questions or assistance I’ve needed along the way.

If you’re on the fence, don’t hesitate. This is an amazing product and absolutely worth every penny.

20 November 2025
Unprompted review
In the Garage logo

Reply from In the Garage

Dear Lorenzo, thank you very much for taking the time to review us in such a detailed way. Glad you enjoy your Ultimate Car Shield!

Rated 5 out of 5 stars

Exceptional service!!

Exceptional service and nothing is too much trouble to put right to ensure that customer satisfaction is taken care of.
Thank you Filippo for all your help. I would have no quibbles to personally recommend you and 'In the garage' to anyone reading this review. You've been most helpful, as always.

26 October 2025
Rated 5 out of 5 stars

Very happy with the product

Very happy with the product. Much better than leaving my car outside in the cold and rainy UK winter.

1 November 2025
Unprompted review
In the Garage logo

Reply from In the Garage

Thanks for your review Simon. Glad you are happy with your Car Shield

Rated 5 out of 5 stars

Brilliant service

Brilliant service, excellent communication and super fast delivery, I ordered a out door car shelter and Less than 24h later it arrived 😁 💯recommend

10 October 2025
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Reply from In the Garage

Thank you Martin and enjoy your Car Shield!

Rated 5 out of 5 stars

I initially ordered the size 4 cover…

I initially ordered the size 4 cover for a Maserati 4200 Spyder but didn’t buy the car … I cancelled the order and it was done immediately with a refund .. I am now hunting for a GranCabrio which is a size 5 and definitely will be using this company 5stars .

13 September 2025
Rated 5 out of 5 stars

HIGHLY RECOMMEND THIS COMPANY A++

The garage is exactly as described,looks great too.
fillippo has been absolutely brilliant,very quick in replying to my questions.
Somehow i managed to loose 1 of the valves on the inside of the garage,i contacted Filippo to see if he could send me a new valve,and he said he will.
I asked how much the valve will cost and he said it was free.
I cant recommend IN THE GARAGE enough A+++

13 October 2025
Unprompted review
In the Garage logo

Reply from In the Garage

Thanks Robert - glad you are happy with your Car Shield!

Rated 5 out of 5 stars

Best and innovative way to store a precious car

I just bought an 18 inch ultimate car shield from "in the garage" and positioned under a car port.
Before buying it I called the main number in the UK and left a message. Immediately received a call from Filippo (the owner) and he helped me in real time to find exactly what I needed. (18 inch carbon version with outside vents) In a week I received the car shield and in literally less than 5 minutes is up a running. After many years of storing my car on a normal car cover I can now see it and enjoy it every day and more importantly keep it pristine.
Great product and customer service and finally an innovative way to store cars when a garage is not an option.

11 October 2025
Unprompted review
In the Garage logo

Reply from In the Garage

Thank you very much for taking the time to review us!

Rated 5 out of 5 stars

Most helpful staff

Most helpful staff. Solved my problem of ordering the wrong size. Really helpful!.

31 July 2025
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Reply from In the Garage

Super! thanks for the patronage

Rated 4 out of 5 stars

Great product but slow delivery.

Great product but slow delivery.
I like the nex gen very much but it is not high enough for a new Defender. It took months to arrive. I have ordered an ultimate outdoor, but again delivery is slow.

9 September 2025
In the Garage logo

Reply from In the Garage

Hi Geoffrey, sorry for the slow delivery. Not up to our usual standards!

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