In the Garage Reviews 205

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are extremely happy with the product, often describing it as well-made, high-quality, and exceeding expectations. The products are praised for their durability, effectiveness in protecting vehicles, and ease of installation, with some noting they hold up well through various weather conditions. Reviewers consistently highlight the exceptional customer service, noting the team's helpfulness, responsiveness, and willingness to resolve issues promptly. Additionally, many appreciate the fast delivery and efficient service, making the overall purchasing experience very positive. However, some customers also noted issues with communication regarding delivery and occasional slow shipping times. A few other people also felt that the product was not suitable for damp or winter climates, experiencing condensation and moisture buildup, and suggested clearer information about product limitations.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers praising its quality, durability, and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as well-made, durable,... See more

Customer service

Users describe positive interactions with customer service, consistently praising it as excellent, perfect,... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the fast delivery... See more

Service

Reviewers highlight positive aspects of service, with many finding it hard to imagine better service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reporting back after using the garage for 8 months. It survived a brutal New England winter on Nantucket Island, off the coast of Massachusetts. No snow accumulation despite two major storms and zero... See more

Company replied

Rated 5 out of 5 stars

I bought Ultimate Outdoor Car Shield 18' to store an E30 M3, took one size larger as I wanted some space to move around the car. Fantastic customer care, helpful and reactive. Fast delivery, super e... See more

Company replied

Rated 5 out of 5 stars

Excellent quality product at a better price than competitors! I can highly recommend this product if you are looking for a safe way to store your valuable car or boat or other items. A great transact... See more

Company replied

Rated 5 out of 5 stars

Pricing was extra competitive. Communication was excellent. A few of the minor components failed within two years and Filippo did not hesitate in sending replacement fans and power supply. His produ... See more


Company details

  1. Car accessories shop

Written by the company

Our products set up in minutes and guarantee nothing touches your car. Continuous filtered airflow reduces condensation keeping your vehicle dryer, safe and clean


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

205 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent quality product at a better…

Excellent quality product at a better price than competitors! I can highly recommend this product if you are looking for a safe way to store your valuable car or boat or other items. A great transaction and a very, very well made product! I'm very happy. I expect it to last for many years! And it was over $1400 cheaper than the other competitor that is well known! I appreciated how quickly Filippo at In the Garage responded to my email inquiries.

6 September 2025
In the Garage logo

Reply from In the Garage

Thanks for your review Russ and we hope you enjoy your Ultimate Car Shield!

Rated 5 out of 5 stars

I set it up in about 20 minutes by…

I set it up in about 20 minutes by myself .Good build quality. Now my car is stored at my house where i can keep my eyes on it and use it whenever i want .

9 August 2025
In the Garage logo

Reply from In the Garage

Thanks for the review and enjoy your Ultimate Car Shield!

Rated 5 out of 5 stars

Excellent service and Communication

Was a bit sceptical but I wanted a way to store my summer car safely from the elements in the North-East of England until I can get the ground work done for a brick and mortar built garage. The outdoor Ultimate shield has so far delivered what I wanted. Its raining outside now and my car is dry and the positive filtered clean air on the car is protecting it. I think if you have a car you are planning to keep forever but don't have proper storage (yet) this is the way to go. Thank you Filippo!

10 September 2025
Unprompted review
In the Garage logo

Reply from In the Garage

Hi Andy, thanks for taking the time to review us and we are glad you have a good solution to store your car with the Ultimate Car Shield

Rated 5 out of 5 stars

Love our In The Garage Car Shelters

Love our In The Garage inflatable shelters. They hold up great through all season in the northeastern US. And the customer service is top notch. Highly recommend.

1 August 2025
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Reply from In the Garage

Hi Dana, thanks for your continued patronage!

Rated 5 out of 5 stars

5 STARS FOR IN THE GARAGE!

I purchased the 22 ft outdoor car shield to fit my classic car and it exceeded my expectations. This is constructed like a zodiac boat with high quality zippers and plenty of tie down anchor points inside and out. Overall very pleased.

14 May 2025
In the Garage logo

Reply from In the Garage

Thank you for your kind review. We are happy you love the Ultimate Outdoor Car Shield.

Rated 5 out of 5 stars

Purchased an 18ft Ultimate Car Shield…

Purchased an 18ft Ultimate Car Shield after discussing the technical specifications with Filippo. Arrived promptly and delighted, its a high quality product, very well engineered and made. Customer support throughout the process of purchase and set up has been excellent. First class company and products, highly recommended.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

The 18' Car Shield was the pump

The 18' Car Shield was ordered through Amazon and it came today via UPS, and it looked like a herd of elephants ran over the box and UPS attempted to keep it together with a ton of clear tape. Got it spread out on the floor, only to realize there was no pump, and customer service is closed. Contacted Amazon and they want me to send it back for an exchange. The better solution would be to send me a pump overnight. We'll see what happens in the morning. Not happy.

14 August 2025
Unprompted review
In the Garage logo

Reply from In the Garage

Sorry to hear about the 'herd of elephants' :) We cannot control UPS unfortunately but they are usually really good. As you mentioned after there was no damage to the product. The missing pump was sent by the next business day. Enjoy your Car Shield!

Rated 5 out of 5 stars

the product was delivered quickly and…

the product was delivered quickly and set up without a fuss. Everything is quiet and works just as advertised..
Customer service has been excellent.
Highly recommend to anyone in the market for a bubble.

18 July 2025
In the Garage logo

Reply from In the Garage

Thanks Robert for your kind review

Rated 5 out of 5 stars

Great Service - They stand by their product!!!

I've had my garage for about 18 months now, and I couldn't be happier with the product. It does an excellent job protecting my car from the elements—which is especially important here in New England, where we experience all kinds of weather.

Recently, I ran into an issue with the air pump. Filippo was incredibly helpful in troubleshooting the problem, and we determined that the pump needed to be replaced. He quickly shipped out a new one, allowing me to keep the garage properly inflated without any major disruption.

The level of service I received was outstanding, and I'm very pleased with how everything was handled. It’s reassuring to know that great support backs a great product.

18 May 2025
Unprompted review
In the Garage logo

Reply from In the Garage

Thank you David for taking the time to review us and we are glad to be of service

Rated 5 out of 5 stars

10 out of 5, bloody brilliant

Needed a car cover for Mauritius where the sun is just brutal on a vehicle not in a garage.

Flippo was absolutely amazing in assisting with getting the product to me.
There were a few bumps in the road from getting it cleared at customs but he was on it in making sure that I got the product in the end.

The product itself is world class.
Bloody hell it is built well. I was not expecting it to be so well put together and the way they have thought about it shows that it was not a slap dash job in the design.

I do recommend that there are at least two people around when setting it up, just makes it easier. However being one person was manageable.

This would get a 10 out of 5 stars review from me for the service and product quality.

3 May 2025
Unprompted review
Rated 5 out of 5 stars

investment and protector

our unit was delivered promptly, easier to assemble than i thought, it does a great job protecting my car. I had a couple of concerns but were answered quickly
and honestly. I would purchase and recommend this for one of the best ways to protect your car.

27 March 2025
Rated 5 out of 5 stars

A good experience

Good communication and fast shipping. The material seems quite tough and durable. The instructions were OK, though they could be a little more explicit. The first set up took a little extra time, but having that practice, subsequent set up was easier and pretty quick

1 April 2025
In the Garage logo

Reply from In the Garage

Thanks Jordan for having taken the time to review us. We will keep your feedback in mind as we constantly improve.

Rated 5 out of 5 stars

Fantastic products and great service

I have a couple of outdoor products from Inthegarage and they’ve been absolutely fantastic. The pre and post sales service has been first class too.
I’d highly recommend the company and products to anyone.

5 April 2024
Unprompted review
In the Garage logo

Reply from In the Garage

Thanks Paul. Glad you are happy with the Outdoor Car Shields you have!

Rated 5 out of 5 stars

All perfect

All perfect. No issues or complications. Very efficient.

20 March 2025
In the Garage logo

Reply from In the Garage

Hi Garry, glad you are happy and thanks for the review!

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