We have been members of Inventory Planner since November 2020. Being in the mobile accessories retail and e-commerce business, replenishment used to be a nightmare having to restock periodically thous... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We integrate Inventory Planner with our own system through the API, for purchase orders and warehouse transfers. The API is solid and the docs are clear. Support is the highlight. When we ran in... See more
Company replied
Chan from IP is brilliant, I've been using IP for the past 6 months and needed some help. I reached out to Chan for some training and the very next day I had a session with him. He has been extremely... See more
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We have been using Inventory Planner for over three years and are very satisfied with the tool. It plays a key role in tracking and analyzing our sales on a SKU level. Because we work with prod... See more
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Company details
Written by the company
Struggling with stockouts, overstock, and costly inventory mistakes? Scaling a retail business is tough—too much inventory ties up cash, while too little leads to missed sales. Inventory Planner by Sage helps you forecast demand with precision, automate replenishment, and manage multi-location stock planning seamlessly. With Inventory Planner, you can save several hours each week and gain deep financial insights and SKU-level profitability analysis to make smarter data-backed decisions. Made by retailers for retailers. More time, more profit, less guesswork. That's smart inventory planning with Inventory Planner.
Contact info
United States
- inventory-planner.com
4.6
Excellent
188 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Good response time
1 March 2024
Unprompted review
Reply from Inventory Planner by Sage
Hey Luca,
Thank you so much for your review, it is excellent to see that you have received a quick response to any enquiries you have made 🙂
Please do reach out if you need anything else.
All the best!
Ade
Inventory Planner by Sage
Inventory support - first class
I have been working with Inventory Planner by Sage for some time implementing the software for numerous clients, all of which have very different requirements.
I have found Inventory Support team second to none, no matter what the question the answer is always clear and concise and is with you very quickly to try out.
Very helpful, very quick = a delight to work with
22 February 2024
Unprompted review
Reply from Inventory Planner by Sage
Hi Frank,
Thank you for taking the time to share your experience! We’re so pleased to hear that our support team has consistently provided clear and prompt assistance to help you implement Inventory Planner for your clients. It’s especially rewarding to know that we’ve been able to support you in meeting the unique needs of various businesses.
I will be sure to let the support team know that you sang their praises! 😂
Thanks again!
Ade
Inventory Planner by Sage
Big thanks to Lavender for their help…
Big thanks to Lavender for their help with the recent issue, super speedy repsonse.
19 February 2024
Unprompted review
Reply from Inventory Planner by Sage
Hi Simon,
Thanks so much for the shoutout! It's great to hear that Lavender in Support was able to resolve your issue quickly and efficiently, she will be so pleased to hear you appreciated her assistance!
It is always our intention to delight customers, so it very pleasing to see your feedback! 😎
Kindest regards,
Ade
Inventory Planner by Sage
Great software and customer service!
14 February 2024
Unprompted review
Reply from Inventory Planner by Sage
Hi JLA,
Thank you for so much for your positive feedback! It is great to hear that you’re enjoying both the software and the customer service.
Please do reach out if we can help with anything!
All the very best,
Ade
Inventory Planner by Sage
Jasper was more able to help with my…
Jasper was more able to help with my and now iam looking forward to get it done. Happy Sage Inventory Planner.
13 February 2024
Unprompted review
Reply from Inventory Planner by Sage
Hi Akash,
Thank you so much for taking time to write a review, it is always great to see a customers experience and it looks like Jasper from our Support team was on hand to assist you with your enquiry at that time. It is always our intention to provide the best possible service at all times!
Thanks again!
Kindest regards,
Ade
Inventory Planner by Sage
Disappointing treatment
It is with a heavy heart that I am giving Inventory Planner a 1-star review.
We have been using Inventory Planner for over 4 years now and in that time we enjoyed all of the great features it had to offer. There is a lot of data to play with, and we finally set it up just the way we wanted.
Unfortunately, when our team inquired about negotiating a yearly contract (as opposed to the monthly payments we had set up through Shopify), we were shocked to be hit with a proposal over twice the price of our current subscription. As a loyal customer, this was the last thing we expected.
Once we realised we had been caught in a trap, it was too late. We discovered other reviews from customers that had experienced the same thing. If only we had seen these sooner.
If you are a new customer, and you are agree to the new pricing model, there shouldn't be any issues. But if you are a current customer and looking to review your pricing, please take note of what happened to us and avoid it at all costs!
12 February 2024
Unprompted review
Good software to scale and for deep insights
Great product, good seminars and excellent training. Support is quick and the online guides are very detailed and useful. Overall an excellent software!
11 February 2024
Unprompted review
Reply from Inventory Planner by Sage
Hi BM,
Thank you so much for your kind words! We’re delighted to hear that you find the software effective for scaling and gaining valuable insights. It’s great to know that our seminars, training, and detailed online guides have been helpful, and we’re glad our Support team has met your expectations.
Your feedback motivates us to continue delivering an exceptional experience—thank you for your support!
Kindest regards,
Ade
Inventory Planner by Sage
Thanks to Support team
1. Quick response
2. Politeness
3. Sense of humor :)
6 February 2024
Unprompted review
Reply from Inventory Planner by Sage
Hi there Max,
Thank you for your kind words! We're so glad to hear that our support team has been responsive, polite, and even added a bit of humour to your experience.
We truly appreciate your feedback and are always here to help with a smile! 😁
Thanks again!
Kindest regards,
Ade
Inventory Planner by Sage
Transforming Inventory Management with Exceptional Support
I've been using Sege (Inventory Planner) for a while now, and it's truly transformed the way I manage inventory. The software is incredibly user-friendly, making it easy to plan and track inventory efficiently. The standout feature for me is the exceptional support from the Sege team. Any time I've had an issue or question, their Support and Engineering teams were quick to respond and resolve my concerns, demonstrating their commitment to user satisfaction. It's evident they are dedicated to continuous improvement, which greatly enhances user experience. I highly recommend Sege to anyone in need of a reliable and effective inventory planning solution. A heartfelt thank you to the entire Sege team for their outstanding service!
1 February 2024
Unprompted review
Reply from Inventory Planner by Sage
Hi Ismail,
Thank you for sharing your experience! We’re thrilled to hear how Inventory Planner by Sage has positively impacted your inventory management process. It’s wonderful to know that you find the platform intuitive and effective for your needs. Our Support and Engineering teams take pride in providing timely and reliable assistance, and your acknowledgment of their efforts means a lot to us! We’re committed to consistently enhancing our services to ensure an excellent user experience.
Your recommendation motivates us to keep striving for excellence!
Thank you once again 🥰
Kindest regards,
Ade
Inventory Planner by Sage
Quick Response time
Quick Response time aids us in making changes and adjustments in our operations timeously
31 January 2024
Unprompted review
Reply from Inventory Planner by Sage
Hi Kenneth,
Thank you for your feedback! Ensuring you have the support you need when you need it is our priority. It is great to see that is what you have experienced 😎
We appreciate your kind words and look forward to continuing to assist you!
Best regards,
Ade
Inventory Planner by Sage
Inventory Planner Review
Using Inventory Planner does take some getting used to, but once you get past the learning curve, it is a great tool! Our company uses this daily to create purchase orders and build products. Gives you a great overall look at your inventory and is very helpful with forecasting. Our company builds a lot of products where different components are ordered from multiple vendors. The assembly feature of inventory planner makes this process seamless and saves us so much time.
27 January 2024
Unprompted review
Reply from Inventory Planner by Sage
Hey Kristied,
Thank you for sharing your experience! I'm glad to hear that after familiarizing yourself with the platform, you've found it valuable for managing purchase orders, forecasting, and product building. It's great to know that the assembly feature has been a time-saver for your team, especially when handling components from multiple suppliers!
We appreciate your feedback and look forward to continuing to support your inventory planning needs!
Thanks again!
Best regards,
Ade
Inventory Planner by Sage
Jaspers help was very quick
Good program. Customer service are quick, recently Jasper sorted an issue with screen shot brilliantly.
18 January 2024
Unprompted review
Reply from Inventory Planner by Sage
Hey Tom,
Thank you for your great feedback! We're so glad to hear you’re enjoying the program and that our support team, especially Jasper, was able to resolve your issue with the screenshot so efficiently. We’ll be sure to pass along your kind words to him! If you ever need further assistance, don’t hesitate to reach out!
All the best,
Ade
Inventory Planner by Sage.
THE tool for informed decisions
Demand planner has proven to be an invaluable tool in helping us to analyse historical sales and also make informed decisions on purchasing for future seasons. Takes the guess work out of the process and allows for decisions to be made that you can have confidence in. So long multiple Excel files.
1 November 2023
Unprompted review
Reply from Inventory Planner by Sage
Hi Rob,
Thank you so much for your wonderful review! We're thrilled to hear that our software has become such an invaluable tool for your team. It’s great to know that it’s helping you analyse historical sales and make more confident purchasing decisions for future seasons. We couldn’t be happier to hear that it’s saving you time and eliminating the need for multiple Excel files! If you ever need any further support or have additional feedback, we’re always here to help
Kindest regards.
Ade
Inventory Plannerr by Sage
An indispensable tool for our wholesale warehouse
The onboarding process was a breeze - our customer implementation specialists guided us throughout the whole process. The program helps us get full transparency across all of our items. This program is exactly what we were looking for in an inventory application.
11 January 2024
Unprompted review
Reply from Inventory Planner by Sage
Hi there Adam,
Thank you for sharing your feedback, we really appreciate it.
It's great to hear you're getting so much out of Inventory Planner! It's also fantastic to hear how well you were supported during your implementation so you could hit the ground running!
Thank you again,
Tom (Inventory Planner by Sage)
Great Customer Service!
Great Customer Service!
I can say that the customer service team have been incredibly helpful - in particular Karen.
Karen is fantastic - the service and dedication, continuously checking in and ensuring all our needs and requirements were met.
I could not be more happy.
Great work team - thank you for all your hard work.
1 December 2023
Unprompted review
Reply from Inventory Planner by Sage
Hi there Branko,
Thank you so much for taking the time out to review us, we really appreciate it!
It's wonderful to hear that our team are supporting you so well - especially Karen. I'll definitely pass this on to her as I know she'll get a kick out of hearing your glowing praise.
Thank you again,
Tom (Inventory Planner by Sage)
Amazing Software
We have been using IP for the past 3 years and honestly the customer service and tech team are amazing, willing to modify aspect of the software, so our data becomes more accurate. We have so many connections integrated and the team is always willing to help ensure our data is coming into IP correctly.
15 December 2023
Unprompted review
Reply from Inventory Planner by Sage
Hi there Cesar,
Thank you so much for sharing your feedback - we love hearing from our customers!
It's great to hear that we've been able to add extra features following your requests as these will do doubt help other customers too.
Thank you for being a great partner!
Tom (Inventory Planner by Sage)
Great Software
Great Software with a lot of features that I did not expect to be available. E.g. forecasting, purchase order creation, assembly ordering.
As we do not have an ERP system running, Inventory Planner does an awesome job in terms of replacing it.
5 stars all day long!
13 December 2023
Unprompted review
Reply from Inventory Planner by Sage
Hi there Frederic,
Thank you so much for your review, we love hearing from our customers!
It's fantastic that Inventory Planner has exceeded your expectations with our range of functionality so well!
Thank you again,
Tom (Inventory Planner by Sage)
Demand planner has revolutionized our…
Demand planner has revolutionized our purchasing process, what used to take hours with tons of human work now takes us less than 10 minutes.
It is important to base your buying decisions on data, without that you are essentially delivering opinionated purchase orders on some level to vendors. We use brightpearl core and even with the robust reports that would provide the manual effort was insane for a scaling company. To be able to get all of the information you need in one place, immidialaty.
5 Stars for support as well, quick answers, concise understanding of the system all make this application worth the money.
23 November 2023
Unprompted review
Reply from Inventory Planner by Sage
Hi there,
Thank you so much for taking the time out to review us, we love hearing from our customers!
It's great to hear about the incredible time savings you've had since bringing Inventory Planner into your tech stack, even more so hearing it's been so 'revolutionary!'
It's wonderful to hear how well you rate our Support team also, I'll definitely pass this on as I know they'll love hearing this feedback.
Thank you again,
Tom (Inventory Planner by Sage)
Without inventory Planner our stock…
Without inventory Planner our stock control would not be anywhere near as good as it is. Whilst it isnt the cherapest on the market we find it extremely useful in planning our activity.
22 November 2023
Unprompted review
Reply from Inventory Planner by Sage
Hi there,
Thank you for taking the time out to review us, we really appreciate it!
Hearing about the positive impact that Inventory Planner has had on managing your stock is great to hear.
Thank you again,
Tom (Inventory Planner by Sage)
Highly Recommended
We highly recommend this app.
Inventory Planner has been amazing for us. We don't know how we would manage our forecasting without it!
Their support team is also very helpful whenever we are experiencing any issues.
2 December 2022
Unprompted review
Reply from Inventory Planner by Sage
Hi there Amira,
Thank you for taking the time out to review us, we really appreciate it!
It's great to hear how integral Inventory Planner has been in managing your forecasting and also how much great support you're getting from our team! It's fantastic to read!
Thank you again,
Tom (Inventory Planner by Sage)
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