Insight InvestigationsReviews 

92
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Tony is a gem, overnight he gathered us enough information to realise we were part of what seemed like an elaborate in person scam. Very professional and approachable and understood our predicament.

Company replied

Rated 5 out of 5 stars

I have never used PI before and wasn't sure what to expect, but Sarah was extremely clear about what she could and could not do, everything was done efficiently, discreetly, and promptly. And we had... See more

Company replied

Rated 5 out of 5 stars

Not sure why a person wrote such a negative review here Maybe he was told bad news - that he didn't like. !! The precise opposite experience from my perspective. I needed information about "greedy" f... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Insight Investigations especially Karen! She was friendly and understanding and was just amazing. Although we couldn’t get to the bottom of my mystery caller she was still so... See more

Company replied

Company details

  1. Private Investigator
  2. Detective

Written by the company

Insight Investigations is UK's leading private investigator and detective agency with over 35 years experience providing an honest and diligent service to the general pubic and commerce alike throughout the UK, Scotland and Wales. Call us 24/7 at 0800 14 55 123 today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

92 reviews

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4.6

All reviews

(92)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just called Insight for help

Just called Insight for help. Tony helped me. Now i know what to do if i hit that brick wall.
Red for ever YNWA

18 January 2021
Unprompted review
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Reply from Insight Investigations

Many thanks for you kind words. Always here to help

Rated 5 out of 5 stars

Prompt and professional

Insight Investigations offered prompt service and found the information requested of them with ease. Wouldn’t hesitate to use their services again.

22 December 2020
Unprompted review
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Reply from Insight Investigations

Many thanks for your kind review

Rated 4 out of 5 stars

Definitely use again

I thought Karen was great and informative. They have handled the situation to my satisfaction so far. I would recommend them for Family Court work.

12 November 2020
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Reply from Insight Investigations

Thank you for your kind review Mike, much appreciated

Rated 5 out of 5 stars

I would highly recommend Insight…

I would highly recommend Insight Investigations especially Karen! She was friendly and understanding and was just amazing. Although we couldn’t get to the bottom of my mystery caller she was still so helpful and gave me extra advice. Would not hesitate to call her again for any further services. Thank you so much Karen x

9 November 2020
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Reply from Insight Investigations

Many thanks for your very kind review Lisa, much appreciated

Rated 5 out of 5 stars

ASK MONTGOMERY Divorce Office needed a…

ASK MONTGOMERY Divorce Office UK needed a process server to serve documents with some very detailed and complicated instructions. Investigate Process Server responded immediately to our request and over exceeded our expectations with their efficiency and extreme courtesy. The Office served court documents same day, just after a few hours from taking our instructions. We would highly recommend INVESTIGATE Process Servers.

1 November 2020
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Reply from Insight Investigations

We were very happy to help and thank you for your kind words.

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service. I dealt with a lady called Karen who sorted my query very swiftly & with a positive outcome for a reasonable price. Would recommend this company.

16 July 2020
Unprompted review
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Reply from Insight Investigations

Many thanks for your wonderful review. Glad to have been of service.

Rated 5 out of 5 stars

My Company needed urgent service of a…

My Company needed urgent service of a Statutory Demand. Insight achieved this within two hours of instruction - First Class Service.

19 March 2020
Unprompted review
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Reply from Insight Investigations

Many thanks for your kind review Tim, glad we could have been of service.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient. Good communication throughout

11 March 2020
Unprompted review
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Reply from Insight Investigations

Many thanks for your kind review

Rated 5 out of 5 stars

A very efficient company

A very efficient, professional and diligent company.
No hidden agenda - Response time was impressive and their approach to the situation was faultless.
I would, without any doubt, recommend Insight Investigations. You won’t come away either frustrated, or disappointed.
Many thanks!

9 March 2020
Unprompted review
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Reply from Insight Investigations

Many thanks for your very kind review Paul. Glad we could have been of assistance.

Rated 5 out of 5 stars

Prompt, professional service

Tony from Insight Investigations helped me deal with a delicate personal matter. He provided prompt, professional advice and interventions, and was very reassuring. I would definitely recommend Insight.

22 February 2020
Unprompted review
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Reply from Insight Investigations

Many thanks for your kind review Stephen

Rated 5 out of 5 stars

A valuable service

A valuable service, experienced company that gave us ideas on how to improve our surveillance activities.

11 February 2020
Unprompted review
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Reply from Insight Investigations

Many thanks for your kind review Rachael

Rated 5 out of 5 stars

Highly recommend

I used Insight when I wanted to start legal proceedings against a landscaping company who badly let me down. From start to finish Insight were entirely professional and located an individual behind a bogus company, identified their name and their address and then served court papers on them promptly. They supported me through a very stressful situation and I highly recommend them to anyone looking for an investigator.

4 February 2020
Unprompted review
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Reply from Insight Investigations

Thank you for your review Lucy. We appreciate your kind comments.

Rated 5 out of 5 stars

Excellent service fully supported throughout

I couldn’t recommend the team at insight more highly. I was extremely nervous about using a service like this but I felt looked after by Elliot and the team from start to finish. I was going through an extremely emotional period and I knew I could trust their guidance. I got the information I needed quickly and efficiently.

4 February 2020
Unprompted review
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Reply from Insight Investigations

Many thanks for your review Clemmy. We are very pleased we were able to help you at this difficult time in your life.

Rated 1 out of 5 stars

Very slow payers when they have…

Very slow payers when they have instructed other agents to carry ou work for them. Definitely a company to be avoided.

7 January 2020
Unprompted review
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Reply from Insight Investigations

Apologies to our supplier/agent who we have traded with for over 10 years. This £50 outstanding invoice issue was resolved within 36 hours. We apologise that this was overlooked during the holiday period.

Rated 5 out of 5 stars

Extremely professional

As a family solicitor, I have used Insight's services a number of times over the last 10 years, as process servers and to locate respondents' whereabouts and I have always found them to be very efficient and reliable. I find Emma in particular to be very pleasant to deal with and extremely professional. They are very thorough and will go the extra mile to get the job done. I intend to keep using them for as long as the high standard of service continues and would not hesitate to recommend them.

7 January 2020
Unprompted review
Insight Investigations logo

Reply from Insight Investigations

Many thanks for your extremely kind words Alma, much appreciated

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