Tony is a gem, overnight he gathered us enough information to realise we were part of what seemed like an elaborate in person scam. Very professional and approachable and understood our predicament.
Company replied
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See what reviewers are saying
I have never used PI before and wasn't sure what to expect, but Sarah was extremely clear about what she could and could not do, everything was done efficiently, discreetly, and promptly. And we had... See more
Company replied
Not sure why a person wrote such a negative review here Maybe he was told bad news - that he didn't like. !! The precise opposite experience from my perspective. I needed information about "greedy" f... See more
Company replied
I would highly recommend Insight Investigations especially Karen! She was friendly and understanding and was just amazing. Although we couldn’t get to the bottom of my mystery caller she was still so... See more
Company replied
Company details
Written by the company
Insight Investigations is UK's leading private investigator and detective agency with over 35 years experience providing an honest and diligent service to the general pubic and commerce alike throughout the UK, Scotland and Wales. Call us 24/7 at 0800 14 55 123 today!
Contact info
Colmore Plaza, 20 Colmore Circus, B4 6AT, Birmingham, United Kingdom
- 0800 1455123
- info@investigate.co.uk
- investigate.uk
4.6
Excellent
92 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Very quick and got the response I…
Very quick and got the response I required the only complaint is the amount to pay was expensive for the query I had
10 December 2019
Unprompted review
Reply from Insight Investigations
Thank you for your 5* review. We are pleased we were able to achieve a successful result for you within a fast response time.
We regularly check to ensure that our prices are competitively priced within this industry and reflects the work that was required to complete your task.
Excellent Service
Insight provides an excellent service. They are responsive to requests and quick to action them always keeping their clients informed. Their prices are competitive with a commercial approach. Highly recommended.
6 December 2019
Unprompted review
Reply from Insight Investigations
Thank you for your kind review, much appreciated
Always reliable
Always reliable, always able to help, and often go the extra mile to make sure the job gets done, usually against tight timescales
6 December 2019
Unprompted review
Reply from Insight Investigations
Many thanks for your kind review, much appreciated
Incredible service!
I had the pleasure of dealing with an Investigator named Karen.
She helped find an address of the mother of a lost friend who I was tracking down.
The team was polite, honest and so trustworthy to use I could not reccomend the Insight team enough!
4 December 2019
Unprompted review
Reply from Insight Investigations
Many thanks for your kind review!
Reply from Insight Investigations
Many thanks for your kind review
Insight Investigations delivers what…
Insight Investigations delivers what they promise! The level of communications is very high. They make sure the job is done for the agreed prise. No sneeky attempts to charge extra!! I strongly recomend Insight Investigations. They know their business.
28 September 2019
Unprompted review
We were very happy with the service
We were very happy with the service we received from insight, kept us up to date with everything and very polite staff
21 August 2019
Unprompted review
Reply from Insight Investigations
Many thanks for your review Linda. We appreciate your kind words.
I would highly recommend.
I would highly recommend.
We needed a will locating as the will writer had gone into administration 19 years before hand. Was imperative that we found it to stop a member of the family getting any of the estate. Paid our fee and within 24 hours they had found the will!
22 July 2019
Unprompted review
Reply from Insight Investigations
Many thanks for your wonderful review Alison. We are really pleased that you were happy with our service.
Absolutely brilliant service
Absolutely brilliant service. Compassionate at a very sensitive and difficult time for me. Couldn't rate Karen high enough
16 July 2019
Unprompted review
Reply from Insight Investigations
Thank you for the wonderful review Claire. We appreciate the 5 stars!
Excellent service
Excellent service with very useful and helpful guidance.
15 July 2019
Unprompted review
Reply from Insight Investigations
Thank you for your review, glad we were able to assist you. Best Regards Insight Investigations
The company is a fraud
The company is a fraud. They are scammers and nothing else. I signed up and paid for a service. Months came and went and I heard nothing from the guy ( Elliotts Jackson) . I emailed and call him many times and every time he was not available. He eventually replied after chasing any update when I threaten to start legal proceeding. All he said was investigating take time. It is now well over 15 months since I made payment and nothing so far. Once you depart with your money you are at their mercy if they will or won't even bother to investigate. You can do better job yourself.
15 October 2018
Reply from Insight Investigations
Nader, again, we have requested via Trust Pilot, under their rules that you advise us of your details, but you have requested Trust pilot to keep them confidential from us.
We can only assume that this review is fake, as you will not communicate with us, or advise us who you are, so we can look into the matter.
We can locate no record whatsoever of a Client with the name you have supplied and you decline to contact us to clarify matters. We can only draw from this that your review is fake.
We would add that we have received no legal proceeding for this matter, as you state in your review.
1st Request
Thanks for your review Nader, but we can see no record of you ever being a customer, as we are having trouble locating you in any of our customer files – would you be so kind as to contact our customer service team so we can confirm that you are indeed a customer?, as the request we have sent you via Trust Pilot has been ignored.
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