InvestorPlace Reviews 

835
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

As an experienced investor I asked some complex questions before I could move forward with a new AI MEGA Plan. The detailed reply was well above average support with other companies. Not only quality... See more

Company replied

Rated 2 out of 5 stars

Investorplace has proposed a new service, the AI Portfolio. I tried to subscribe (from Europe): impossible, their payment system signals errors in the credit card data, while they are exact, and t... See more

Company replied

Rated 1 out of 5 stars

These InvestorPlace scammers just make sure to rein anyone in who checked their website. Charge a $870.80 fee. This was refunded thru my auspices & credit card. But next month, IP again charged m... See more

Company replied

Rated 5 out of 5 stars

Ive tried a lot of subscriptions and I keep coming back to Louis’s portfolios and like his podcasts, very informative and keeps me calm when the market is taking profits. I’m making money here at Inv... See more

Company replied

Company details

  1. Alternative Financial Services

Written by the company

InvestorPlace provides millions of investors with insightful articles, free stock picks and stock market news.


Contact info

2.9

Average

TrustScore 3 out of 5

835 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 48 hours

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2.9

All reviews

(835)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service representative a problem, solver she was very…

The service representative she was very professional as the straight questions going straight to the problem, and she solved them immediately before I could blink my eyes three times. I love that five stars six if I could.

25 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

We appreciate you taking the time to share your thoughts and are happy to hear that you had a great experience!

Rated 5 out of 5 stars

Joshua was very helpful and had my…

Joshua was very helpful and had my concerns solved quickly and courteously He represented the services that I like to be associated with

25 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

We appreciate you taking the time to share your thoughts. We are happy to hear that Joshua provided a great experience.

Rated 5 out of 5 stars

Needed help purchasing a service

Needed help purchasing a service that didn't go through last night. It was taken care of professionally, smoothly, and quickly. Thanks!

23 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

We are happy to hear that you had a great experience and appreciate you taking the time to share your thoughts!

Rated 5 out of 5 stars

Vienna did a great job by providing me…

Vienna did a great job by providing me relevant and easy to understand information regarding my subscription to the Speculator.

She informed me that by canceling the subscription, I would be receiving a credit for $3998 to be used within 365 days for purchasing other InvestorPlace services.

Vienna is outstanding representative for your firm.

24 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

Thank you for the 5-star rating! We're proud to have Vienna on our team providing excellent service.

Rated 1 out of 5 stars

SCAM!!!! Don't go!!!

Don't give them your details!!!

You will get 50-100 emails with same content every single day, containing same info.

SCAM!!!!!!.

....

Answer to your response:
I have tried to unsubscribe but I keep getting the same information from 4-5 different new senders, all with the same info that you sent me. Same offer "just USD 49 normal USD 199" etc. It's you but different senders. Subscribing does not work!!! Stop your scam.

...

AND I STILL GET SPAMMED!!!! STOP NOW OR I WILL CONTACT BOTH DANISH AND INTERNATIONAL GOVERMMENT REGULATIONS TO STOP AND FINE YOU BIG TIME!!!!!!!

23 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

I apologize that are you receiving unwanted emails. Each of our emails has an ‘unsubscribe’ link at the bottom to allow customers to update their email preferences so that they only receive the emails that they want to. Customers are also able to update these preferences through their online account or by contacting our customer service team for assistance with updating these preferences.

We find that some customers will unsubscribe from receiving emails and then subsequently sign up to receive future emails from our company.

I have requested additional information on this site to locate your account. Once I receive that information, I will be able to apply a 'master opt-out' function to stop any promotional emails from coming to you.

Update: Thank you for providing the requested information. I was able to unsubscribe your email from all promotional content and the free e-letter you were registered for. Emails typically take 2-3 days to fully stop, but if you continue to see emails from InvestorPlace after that time frame please forward the email to feedback@investorplace.com so that we can further investigate.

Rated 5 out of 5 stars

great experience on phone

great experience on phone, very helpful !!
solve my question. Gary

23 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

We appreciate you taking the time to share your thoughts and are happy to hear that you had a great experience!

Rated 5 out of 5 stars

Help with setting up account & answering questions

The assistant's voice was very easy to understand. She helped me set up my account quickly & effortlessly. She stayed with me until it was complete and I had no other questions. It was a very efficient & pleasant experience.

23 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with us.

Rated 5 out of 5 stars

My issue was Solved

My issue was taken care of very quickly. Great service.

23 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

Thank you for the 5-star rating! We're glad we could meet your expectations.

Rated 4 out of 5 stars

Phone Cust. service plus. Corp. book keeping, not so much.

Phone customer service did a great job. Investor Place overall a little less so. I contacted customer service to notify of a credit card # change to address billing for 2/6/2024. It was then I was informed to ignore that email in that the program had changed name and that new billing date is actually 3/31/2024. Additionally, IP's physical address had changed from Rockville, MD to Baltimore MD. I've subscribed to several services from Investor Place starting in 2019. I know most everything is on the internet, which is what prompted my address question to cust.serv. since Rockville, MD was programed in phone. Brick & Mortar addresses seem to be less & less important in daily use, but they continue to be important to legal and newsworthy events.

23 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

We appreciate you taking the time to share your thoughts and apologize for any confusion caused by our communications. We continue to make improvements to our processes and feedback like yours helps guide us with creating a better user experience.

Rated 5 out of 5 stars

Good customer service

The customer service rep helped me find on your web page the clip that I wanted. There was a fairly long wait time, but I got the help that I needed.

19 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

We greatly appreciate your 5-star review and we're delighted that our team contributed to your positive experience!

Rated 5 out of 5 stars

Your Agent Vianna I believe her name is…

Your Agent Vianna I believe her name is (Spelling?) was Extremely Helpful, Polite, and Efficient. She made me feel very Comfortable and answered all My Questions in A Very Professional Way!! Sincerely Gloria Staniforth

20 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

Thank you for taking the time to leave us a 5-star review! It's fantastic to know that Vienna made a positive impact on your experience and we will be sure to share your feedback with her and her team!

Rated 5 out of 5 stars

The tech was very knowledgeable.

19 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

Thank you for your 5-star review! We appreciate your positive feedback and are pleased to have met your expectations and we look forward to serving you again!

Rated 5 out of 5 stars

Great Service

The customer service representative was a pleasure to speak with and very helpful regarding resolving an issue on my account.

19 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

Thank you for this wonderful 5-star review! We appreciate you taking the time to let us know that you had a great experience!

Rated 5 out of 5 stars

To The Point

My situation was handled without any complications in a professional matter. There was no deviation from the subject that I needed taken care of and done quickly.
Job well done.

19 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

Your 5-star review is truly appreciated! We're excited to learn about your positive experience and are grateful for your support!

Rated 5 out of 5 stars

Friendly customer service lady.

The lady I spoke with was very friendly and explained my situation to me clearly.

19 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

Thank you for the fantastic 5-star review! We're thrilled to hear about your positive experience!

Rated 5 out of 5 stars

Spoke with Vienna today and she was…

Spoke with Vienna today and she was very helpful. I asked that my auto renew for Investor Place be cancelled because I did not see any value in that subscription. She immediately cancelled it and refundd the current year subscription price becasue told her that I had not used it. Outstanding. Thanks, I appreciate that.

18 January 2024
Unprompted review
InvestorPlace logo

Reply from InvestorPlace

Your 5-star review is the highlight of our day! Knowing that Vienna made a positive impact on your experience is truly rewarding. We'll make sure that she receives the recognition she deserves!

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