PANEK is a company of crooks. More then two weeks after I returned my car without any demage and filled up, they charged my CC with 420 EUR and never even documented the claim and do not react on ev... See more
PANEK / Czech Republic
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See what reviewers are saying
I confirm that all was OK. Good a new car, good condition. Some inconveniences (parking on 11th floor, not clear how to get on parking lot on returning (need to press Info button to call security), a... See more
SCAMMERS! Got to Prague and was given a different car with some vague explanation that didn’t make any sense. Was then hit with a £230 extra ‘insurance’ due to the UK no longer being in the EU, even t... See more
Stay away from this company. We rented a car in Prague. Panek kept a 400 euro deposit, which they did not refund to us. They apparently recorded our entire movement data, then claimed that we had at o... See more
Company details
Written by the company
PANEK RENT A CAR We are an international car rental company. We have branches in the Czech Republic, Slovakia, Poland, Lithuania and Latvia. We provide services at the highest level. Our cars can be returned in the above countries. In the Czech Republic, you can rent a car in Prague, Brno, Ostrava and in the largest shopping malls in these cities. Jsme mezinárodní autopůjčovna. Máme pobočky v České republice, Polsku, Litvě a Lotyšsku. Poskytujeme služby na nejvyšší úrovni. Naše vozy lze vrátit ve výše uvedených zemích. V České republice si auto můžete půjčit v Praze, Brně, Ostravě a v největších nákupních centrech v těchto městech.
Contact info
Aviatická 1092/8, 161 00, Praha 6, Czech Republic
- +420 737 946 659
- office@ipanek.cz
- ipanek.cz
Everything good and new cars
28 November 2023
Unprompted review
Desk closed, stranded at airport
I've booked a car from Brno airport for 22:30, the desk is closed, I've phoned the number and someone said they will sort it, it is now after midnight and I'm still sat here plus no one is answering the "24 hour" number on the desk now. So it looks like I am stranded in an airport in a foreign country, great!!!!
25 October 2023
Unprompted review
No Panek staff at the Brno Airport
I supposed to pick up a car at Brno Airport. No one was at Panek desk. When I tried to call them I was told they will call me back. Then the number became unreachable. I had to contact Ryanair to seek an alternative car hire provider. Panek after almost a month still has not confirmed to Ryanair that I did not pick up my car with them. This is holding up the refund.
5 August 2023
Absolutely awful experience
Absolutely awful experience with this car rental company that completely ruined our holiday plan.
We arrived at Ostrava airport on 2.7. 2023 to collect car at 2pm, there was no member of staff at the Panek car hire desk. I called the provided number for the company 11 times. I also texted them. Someone picked up at 2.50pm and said that a member of staff would be available in 10 minutes. This was a lie and no one showed up. In the meantime, we chatted online with someone from VIP Cars who we found Panek through. They themselves could not get through the Panek Car Hire company.
Around 4pm, we were advised to find a different transport. We ended up getting a taxi and paid 1500 Czech Crowns and our trip was delayed by 3 hours.
Its now been 6 days since and we have had no response from Panek. Absolutely disgraceful and a sham of a company. Shame on you.
Absolutely awful and unprofessional!!
2 July 2023
I like staff,profesional center
3 July 2023
Unprompted review
Great service
Great service. There isn't anything that I can complain about
2 October 2022
Unprompted review
Top level service.
27 June 2023
Unprompted review
Easy and fast
1 July 2023
Unprompted review
Pretty good service
Pretty good service. Everything on the time, car was perfectly prepared, and whole rental process was smooth.
14 September 2022
Unprompted review
Reply from PANEK / Czech Republic
Děkuji. Váš názor je pro nás velmi důležitý / Thank you, your opinion is very important to us
Reply from PANEK / Czech Republic
Děkuji. Váš názor je pro nás velmi důležitý / Thank you, your opinion is very important to us
Reply from PANEK / Czech Republic
Děkuji. Váš názor je pro nás velmi důležitý / Thank you, your opinion is very important to us
Reply from PANEK / Czech Republic
Děkuji. Váš názor je pro nás velmi důležitý / Thank you, your opinion is very important to us
Reply from PANEK / Czech Republic
Děkuji. Váš názor je pro nás velmi důležitý / Thank you, your opinion is very important to us
Reply from PANEK / Czech Republic
Děkuji. Váš názor je pro nás velmi důležitý / Thank you, your opinion is very important to us
Excellent service
Excellent service, I highly recommend to everyone.
13 September 2022
Unprompted review
Reply from PANEK / Czech Republic
Děkuji. Váš názor je pro nás velmi důležitý / Thank you, your opinion is very important to us
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