iTubeGo does exactly what it claims to do and is very effective. The GUI is easy to use and options are straightforward. It is updated frequently which shows me the developers care about their product... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve been using this software for several years now, and it has consistently performed flawlessly. It’s simple to use and makes downloading from different sources quick and hassle-free. Recently, I ra... See more
Bought iTubeGo 5 years ago. Fantastic downloader, regular updates to fix reported bugs. The best thing is it's customer service, less tha 12 hours reply and very helpful. I'm based in the UK and aroun... See more
Company replied
This is my third interaction with the staff. Excellent communication from the company when issues came up while downloading. They were very quick to fix all issues. I wish I had the name of the pe... See more
Company replied
Company details
Information provided by various external sources
Powerful music and video downloader, download from YouTube, Dailymotion, Facebook, Spotify, Amazon, SounClound and 1000+ streaming websites without quality loss, convert to MP4, MP3, HD MP4 on Windows/Mac.
Contact info
Chesterton Lane, CB4 3AA, Cambridge, Hong Kong
- contact@itubego.com
- itubego.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a recurring problem...
I had a recurring problem that seems to raise its head annually, or biannually. Each time it occurred, the Support staff has responded quickly and effectively and gotten me back on track with little or no aggravation.
Thank you gentle Support Agents.
31 October 2025
Unprompted review
Reply from iTubeGo
Dear Paul Tessier,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
The customer service is outstanding
The customer service is outstanding. ItubeGo is the best app for downloading any type of video. Easy to install, easy to use. Thank you!
30 October 2025
Unprompted review
Reply from iTubeGo
Dear Coco C,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iTubego Support Team
Reply from iTubeGo
Dear John OBrien,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
Great product and support
Great product. I had an issue with the licence and the problem was fixed promtly and effitiently. Good support.
25 October 2025
Unprompted review
Reply from iTubeGo
Dear Jacques Hamel,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
The program is the BEST out of all I’ve…
The program is the BEST out of all I’ve used. And the support is extremely good at issues. Have not had any except an unrelated malfunction with my computer’s updates then smooth sailing again. Than you!
28 October 2025
Unprompted review
Reply from iTubeGo
Dear John Cucchi,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
It works!
Awesome app to download videos from youtube and turn on different format
29 October 2025
Unprompted review
Reply from iTubeGo
Dear Sergio lol,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
iTubeGo and its support are excellent
iTubeGo is excellent, and I really like it. The after-sales team provides particularly good service quality, which makes users feel secure while using this software.
I can download videos from my favorite site.
29 October 2025
Unprompted review
Reply from iTubeGo
Dear Calvin Lee,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Quick response and then resolution from…
Quick response and then resolution from Sharon in Technical Support.
28 October 2025
Unprompted review
Reply from iTubeGo
Dear andy bloyce,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iTubego Support Team
awesome company willing to help me
28 October 2025
Unprompted review
Reply from iTubeGo
Dear Richard Brian McLeod,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
Quick responseITubeGo excellent product and customer service
Quick response. Solved my 2 problems.
Great serrvice!
27 October 2025
Unprompted review
Reply from iTubeGo
Dear Mr James Henry Melbourne Loynd,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iTubego Support Team
Pretty awesome company willing to help…
Pretty awesome company willing to help me with any discrepancies or concerns long after I've made the purchase. Great product highly recommend!
24 October 2025
Unprompted review
Reply from iTubeGo
Dear JRSIN,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Reply from iTubeGo
Dear Jesse,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Reply from iTubeGo
Dear B Weaver,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Positive Follow-Up: Issue Resolved After Helpful Support.
After some effort in reaching the support team, I received an auto-reply and, within 48 hours, a helpful response from their support specialist, Sharon. She promptly reset my activation limit, and the software is now working perfectly.
I’ve been facing this issue repeatedly, as I tend to update my computer frequently and reinstall Windows 11 Pro around three times a year. That’s what triggered the activation problem.
Although it initially took some time to contact support due to limited access channels, once connected, their response was quick, professional, and effective. I’m pleased to update my review to reflect this positive resolution and sincerely thank Ms Sharon for her excellent assistance.
19 October 2025
Unprompted review
Best service prompt response
Best service prompt response. Use this service u won’t be disappointed!
17 October 2025
Unprompted review
Reply from iTubeGo
Dear Volkan Turgut,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Great App, Great support
The app recieves periodic updates, and the customer service is quick and friendly. Love this app.
15 October 2025
Unprompted review
Reply from iTubeGo
Dear Joshua Smith,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Sharon responded with a resolution with…
Sharon responded with a resolution with my problem and it worked!
Thanks Sharon!
14 October 2025
Unprompted review
Reply from iTubeGo
Dear Mike Haire,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iTubego Support Team
Great experience here on Itube
Great experience here on Itube. Helpful technical staff & reliable and fast assistance!
15 October 2025
Unprompted review
Reply from iTubeGo
Dear Dominic Farrugia,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iTubego Support Team
Very good support,
Very good support,
Now it`s working, I`m very thankful
Best regard
15 October 2025
Unprompted review
Reply from iTubeGo
Dear Davut,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iTubego Support Team
Beware Readers
Beware Readers. This Company uses predatory practices to attempt to milk more money from additional Subscriptions. Dirty tricks such as "too many installations" and constant 'updates' lead you to buy again. It's a dud Product & their Email Contact Help is useless.
14 October 2025
Unprompted review
Reply from iTubeGo
Dear Arthur Dale,
I apologize sincerely for the inconvenience caused.
We have help you reset the registration code , you can login again. And we also offer the new solution to your email, please kindly check.
Many thanks for your understanding.
iTubego Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.