While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with withdrawing their winnings, often encountering delays, rejections, or excessive verification requests. Customers frequently mentioned that while depositing funds was easy, getting their money back was a major struggle, with some even having their accounts closed with funds still inside. The customer service was often described as unhelpful, unresponsive, and providing circular or robotic answers, especially when dealing with withdrawal problems. However, some customers also noted positive experiences, praising the website for its smooth operation and accessibility on both desktop and mobile. A few other people also felt that the support team was helpful and professional, leading to fast payouts and a good overall experience with the platform.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, with many reviewers reporting significant... See more

Website

Customers had ambiguous experiences with the website, with many reviewers praising it as a great gambling... See more

Refund

Users describe negative interactions with refund processes, with many reporting significant difficulties in... See more

Customer service

People report ambiguous experiences with customer service, with some finding the support team helpful, fast,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing extreme frustration and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

VIP service should improve a lot more. Withdrawals via crypto fails sometimes and it gets frustrating. The rest is all fine …

Company replied

Rated 1 out of 5 stars

This website is a legit scammers, beware before depositing any money in. Ive deposited someone amount and begin playing. Won allot but they didn't allow me to withdraw the winning.... See more

Company replied

Rated 1 out of 5 stars

I requested a 4-month self-exclusion due to gambling issues. I Said i lost to much please Break my Account for 4 months. Instead of respecting that, Ivibet offered me a free bet. As a result, I lost o... See more

Company replied


Company details

  1. Betting agency

Written by the company

Ivibet is a world-class online gaming platform, offering an extensive range of options for every enthusiast. In the dynamic sports betting section, players can wager on countless sporting events. Casino section features a vibrant online casino games and thrilling live games, providing a comprehensive and engaging gaming experience for all users.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

This casino is a scam

This casino is a scam! They asked me to complete KYC, and I sent them all the documents and a selfie they asked for. They approved my verification, and everything seemed fine. I requested a withdrawal, which was my third. After a while, I logged into my account and saw that they'd wiped out all my winnings. They also accused me of fraud, but I don't understand why. In this case, they were the scammers. They didn't explain anything, they just took my entire winnings.

11 March 2026
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

A Masterclass in Predatory Casino Tactics

Ivibet exhibits classic "Predatory Casino" behavior: frictionless deposits paired with high-friction withdrawals. They use vague KYC requirements and strict, unenforced (until you win) bonus rules to avoid paying out players. Their lack of high-tier regulation means they operate with zero accountability to the player.

🚩 𝗧𝗵𝗲 "𝗪𝗶𝘁𝗵𝗱𝗿𝗮𝘄𝗮𝗹 𝗧𝗿𝗮𝗽" 𝗞𝗬𝗖
​This is their most common tactic. They make depositing instant and effortless, but the second you try to take money out, they trigger a "security review" that never ends.

• ​𝗧𝗵𝗲 𝗟𝗼𝗼𝗽: They ask for a selfie with your ID. You send it. They say it’s blurry. You send a high-res version. They then ask for a bank statement. You send that. They then ask for a utility bill from a different month.

• ​𝗧𝗵𝗲 𝗚𝗼𝗮𝗹: Many users believe this is a "stall tactic" designed to make you frustrated enough to just cancel the withdrawal and gamble the money away instead.

🚩 𝗧𝗵𝗲 "𝗛𝗶𝗱𝗱𝗲𝗻" 𝗠𝗮𝘅 𝗕𝗲𝘁 𝗥𝘂𝗹𝗲
​This is a 𝙈𝘼𝙎𝙎𝙄𝙑𝙀 red flag in their Terms and Conditions that they use to 𝘃𝗼𝗶𝗱 big wins.

• ​𝗧𝗵𝗲 𝗖𝗮𝘁𝗰𝗵: If you have an active bonus, you are usually restricted to a $8 (or €5) max bet.

• ​𝗧𝗵𝗲 𝗦𝘁𝗶𝗻𝗴: They don't block you from betting higher. They let you play, let you win, and let you get excited. Then, when you try to withdraw, they audit your history, find a single $10 spin, and confiscate your entire balance for "violating bonus terms."

🚩 𝗧𝗵𝗲 "𝗖𝘂𝗿𝗮𝗰𝗮𝗼 𝗦𝗵𝗶𝗲𝗹𝗱"
​Ivibet is licensed in Curaçao, which is notorious in the gambling world for being a "rubber stamp" license.

​• 𝗪𝗵𝘆 𝗜𝘁'𝘀 𝗦𝗵𝗮𝗱𝘆: Unlike the UK Gambling Commission or the MGA, the Curaçao regulator rarely intervenes in player disputes. If Ivibet decides to keep your money, there is essentially no higher authority you can appeal to that will actually force them to pay. You are basically at their mercy.

​🚩 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗚𝗮𝗺𝗶𝗻𝗴 "𝗟𝗶𝗽 𝗦𝗲𝗿𝘃𝗶𝗰𝗲"
​There are multiple reports of players reaching out to close their accounts because of a gambling problem, only to be met with:

• ​𝗥𝗲𝗳𝘂𝘀𝗮𝗹: Support "suggesting" they take a 24-hour break instead of a permanent ban.

​• 𝗕𝗿𝗶𝗯𝗲𝗿𝘆: Offering free bets or "loyalty bonuses" to keep the player from closing the account. This is a predatory practice that ignores basic safety standards for vulnerable players.

​🚩 𝗧𝗵𝗲 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗠𝗲𝘁𝗵𝗼𝗱 𝗦𝘄𝗶𝘁𝗰𝗵𝗲𝗿𝗼𝗼
​Users have reported depositing via Credit Card or Crypto, but when they go to withdraw, those options "mysteriously" become unavailable.

• ​𝗧𝗵𝗲 𝗧𝗮𝗰𝘁𝗶𝗰: They force you toward slow bank transfers (which can take 7–10 days) or tell you your specific bank isn't supported, creating further delays and "errors" in the system that keep your money in their hands longer.

𝗡𝗼𝗿𝗺𝗮𝗹𝗹𝘆 𝗜 𝘄𝗼𝘂𝗹𝗱 𝘀𝘂𝗴𝗴𝗲𝘀𝘁 𝗽𝗹𝗮𝘆𝗲𝗿𝘀 𝘁𝗼 "𝗽𝗿𝗼𝗰𝗲𝗲𝗱 𝘄𝗶𝘁𝗵 𝗰𝗮𝘂𝘁𝗶𝗼𝗻" 𝗿𝗲𝗴𝗮𝗿𝗱𝗶𝗻𝗴 𝘀𝗵𝗮𝗱𝘆 𝗰𝗮𝘀𝗶𝗻𝗼'𝘀, 𝗵𝗼𝘄𝗲𝘃𝗲𝗿 𝗳𝗼𝗿 𝗜𝘃𝗶𝗯𝗲𝘁 𝗖𝗮𝘀𝗶𝗻𝗼 𝗜 𝗵𝗶𝗴𝗵𝗹𝘆 𝗿𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱 𝘁𝗼 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗹𝘆 𝗔𝗩𝗢𝗜𝗗 𝘁𝗵𝗶𝘀 𝘀𝗶𝘁𝗲 𝗲𝗻𝘁𝗶𝗿𝗲𝗹𝘆 𝗮𝗻𝗱 𝗗𝗢 𝗡𝗢𝗧 𝗱𝗲𝗽𝗼𝘀𝗶𝘁 𝗬𝗢𝗨𝗥 𝗠𝗢𝗡𝗘𝗬 𝗼𝗿 𝗖𝗥𝗬𝗣𝗧𝗢 𝗖𝗨𝗥𝗥𝗘𝗡𝗖𝗬 𝗼𝗻𝘁𝗼 𝘁𝗵𝗶𝘀 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺. 𝗬𝗼𝘂 𝘄𝗶𝗹𝗹 𝗿𝗲𝗴𝗿𝗲𝘁 𝗱𝗼𝗶𝗻𝗴 𝘀𝗼 𝗶𝗻𝘀𝘁𝗮𝗻𝘁𝗮𝗻𝗲𝗼𝘂𝘀𝗹𝘆.

24 March 2026
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Scam

Scam, verification takes soo ling and they ask 100 times for the same document. Withdrawl takes ages. No bonus, they want you to give 5 stars for 10€ bonus you give the 5 stars they say no bonus. Not recommending

13 March 2026
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 5 out of 5 stars

Bad reviews are fake 100%! Great platform

First of all there is a great choice of games, second For just depositing u get an Wheel Of fortuine spins where u win prices and Also can Use Forcast to predict outcome of the games and again u win prices! If u play alot u get a VIP manager which will look after u if your unlucky. Im playing at Ivibet for last 3,4 years and its always been good! My biggest wins were at this site! Recommended alot!

20 January 2026
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you so much for your amazing review, Artur! We’re thrilled to hear that you’ve had such a positive experience over the last 3–4 years and that IviBet has been a place of big wins and fun moments for you.

It’s wonderful to know you enjoy our game selection, the Wheel of Fortune spins, and the Forecast feature. We’re also proud that our VIP managers have been there to support you whenever needed.

Your recommendation truly means the world to us. Wishing you continued excitement, lots of wins, and many more great experiences with IviBet!

Rated 5 out of 5 stars

Great web and application interface

Great web and application interface. Great customer service, fast payouts, in all forms. Many varied bonuses

20 January 2026
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you so much for your fantastic review, Zoltán! We’re thrilled to hear that you’re enjoying both our website and app, as well as the smooth interface.

It’s wonderful to know that our customer service, fast payouts, and variety of bonuses have made your experience enjoyable. Your support truly means a lot to us. Wishing you lots of fun and many exciting wins ahead!

Rated 1 out of 5 stars

The worst Casino experience that I had…

The worst Casino experience that I had ever Spent more than 10k€ and didn't return even 200€
Requested to delete my account but all they do send emails with words you will be lucky next time it's all about the luck. People stay away from this Casino genuine scam you can spend 50k and you not going to get back anything SCAM.

20 January 2026
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Absolutely horrible and scam casino

Absolutely horrible and scam casino.

They will take your deposits, but if you win they will do everything they can to prolong and stop you from withdrawing the winnings. Expect crazy huge KYC for small amounts. And they will not pay you even if they accept your documents.

1 January 2026
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Total Disaster – Pure Scam!

Absolute catastrophe. Blocked without reason, won't delete account, automated lies only. Stay away! 1/5 stars.

3 January 2026
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

This website is a legit scammers

This website is a legit scammers, beware before depositing any money in.

Ive deposited someone amount and begin playing.
Won allot but they didn't allow me to withdraw the winning.

They made me wait for 24 hours to review the withdrawal 🤣

After reviewing they claimed I didn't follow the deposit bonus rule and they confiscated the winnings.

As I did some survey, they use this two tactics to deny withdrawal,

1) Ask us to KYC by submitting multiple documents and ID and keep asking until we give up

2) They use the deposit bonus tactics

Please be careful guys, this ivixbet betting site is a big time scammers. One way money in, but no way they will let you withdraw the money. Cheapskates

4 December 2025
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

BALLANCE CORRECTION -3000€

BALLANCE CORRECTION -3000€
for deposits no problem!

they let you play for some period of time. Once you withdraw a bigger amount they get out a hidden rule that you can not excide the max bet of 5€ when the bonus is active. And then they took all your winnings. They are just scammers.

DO NOT PLAY ON THIS SITE!!!

22 July 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you for your feedback, Predrag.

We are sorry to hear that you feel this way about your experience.

After reviewing the case, we can confirm that during the period when the bonus was active, bets were placed above the maximum allowed stake limit of €5. This limit is clearly stated in the bonus terms and conditions and applies while the bonus is in use.

Because this condition was breached, the winnings were adjusted in accordance with the bonus rules agreed to at the time of activation.

We understand this can be frustrating, however these rules are in place to ensure fair play for all users. We always encourage players to carefully review bonus terms before participating.

If you have any further questions, our Support Team remains available to assist you.

Rated 5 out of 5 stars

Good RTP and VIP service

Good RTP for casino slots and good VIP service. I recommend!

4 November 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you for your feedback, zeluisf!

We’re glad to hear that you appreciate the good RTP on our casino slots — ensuring fair and rewarding gameplay is something we take very seriously. It’s also great to know that our VIP service has met your expectations; our team works hard to provide personalized attention and rewarding experiences for our VIP players.

We really appreciate your recommendation and are happy that your experience with us has been positive. Your feedback motivates us to keep improving and offering the best possible gaming experience for everyone.

Thanks again for sharing your thoughts!

Rated 5 out of 5 stars

My VIP Manager is very good at her job

My VIP Manager is very good at her job, answer very fast and provides a prompt support when I need.

Thank you, Lucy!

4 November 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you for your review, Fábio!

We’re thrilled to hear that your VIP Manager, Lucy, has been so helpful and responsive. Providing fast, attentive, and reliable support is something we pride ourselves on, and it’s wonderful to know that Lucy has made a positive difference in your experience.

We’ll make sure to pass along your kind words to her — it’s always motivating for our team to hear that their efforts are appreciated.

Thanks again for sharing your feedback, and we look forward to continuing to provide you with a great gaming experience!

Rated 4 out of 5 stars

The Verification took alot of time and…

The Verification took alot of time and document but once it was settled I Got my money in 2 minutes

2 November 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you for your feedback, Zk!

We appreciate your patience during the verification process — we understand it can feel lengthy and sometimes requires multiple documents, but it’s an important step to keep accounts secure and ensure safe transactions for everyone.

We’re really glad to hear that once everything was completed, your withdrawal was processed almost instantly. Fast and smooth payouts are something we work hard to deliver, so it’s great to know the final experience was positive for you.

Thanks again for sharing your thoughts! Your feedback helps us improve while continuing to provide reliable service.

Rated 5 out of 5 stars

A casino house with a great assistente vip…

The most important on ivibet is MT manager assistent..She s fantastic...a ver profissional person
Congraltulions to Ivibet
José Guilherme

30 October 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you so much for your kind words and positive feedback, José!

We’re delighted to hear that you’ve had such a great experience with our VIP assistance — especially with your MT manager. We take pride in having a professional and dedicated team that goes above and beyond to support our players, and it’s wonderful to know that their efforts made such a strong impression on you.

Your congratulations truly mean a lot to all of us at IviBet. Wishing you continued luck and many enjoyable moments ahead!

Rated 1 out of 5 stars

Bad customer service long withdrawl wait times will make excuses not to release the withddrawl doesnt honor responsible gambling

When it comes to depositing there's no restrictions but when it comes to verifying they make it so hard with a statement with an address etc when asking for a withdrawl it will take many hours the longest time ever when I asked about a lost bet that won no one contacted me
These are the reasons why I closed my account with them not worth opening i asked to close my account permantly self exclude forever I got it got forwarded to a manager no manager contacted for 6 days !! So i told them i want to keep my account open what do you know the mansger bruce contacted me right away so on purpose was not getting back to me to close my accountmso they break rules and do what they want

19 October 2025
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 3 out of 5 stars

They paid me

Woke up to my bet being deposited.

3 hours of hard work to receive my money.

Paid in full.😊

13 October 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you for sharing your experience, Cameron!

We’re glad to hear everything went smoothly and that your winnings were paid in full. We always aim to make our payout process reliable and efficient, so it’s great to know it worked out as expected for you.

Congratulations on your win — and here’s to many more successful bets ahead!

Rated 1 out of 5 stars

Closed my account with funds on it

Requested a withdrawal, three days later request is not even checked.. They only have bank transfer option meaning if they approve transfer in the next 45 minutes it will take only 6 days for the withdrawal, if not I'll have to wait for the weekend to pass.. Not a serious company, complained to them saying I will close my account, so they did close my account with funds on it.. criminals

3 October 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you for sharing your feedback, Antun. We’re sorry to hear that you were dissatisfied with your experience.

We would like to clarify that the account closure referenced in your review was completed following your own email request submitted to our team.

We also note that the withdrawal request mentioned was cancelled from the account side prior to the account closure, after which the remaining balance was used for gameplay activity. Because of this, the account was not closed with pending withdrawable funds withheld by the platform.

Withdrawal processing times may occasionally vary depending on banking procedures, payment-provider processing times, weekends, and internal review requirements. However, we strongly reject the suggestion that player funds are intentionally withheld or mishandled.

Thank you for taking the time to share your feedback and experience.

Rated 2 out of 5 stars

The worst bookmaker

The worst bookmaker. They once limited my account, and years later, they won't even remove the limits despite my requests. I received a free bet of around 50 euros, which I couldn't even use at odds of 1.1 because it showed a stake limit. This bookmaker is a complete joke. And I have to wait several days for a payout in 2025, haha. Don't play here. 2 stars only for site design

28 September 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you for sharing your feedback, Daniel. We’re sorry to hear that your experience did not meet your expectations.

Please note that betting limits and liability restrictions may be applied by the Sports Risk Department in accordance with internal trading, risk-management, and security procedures. Such decisions are based on a variety of operational factors and may remain in place regardless of account age or promotional activity.

We also understand your frustration regarding the usability of the free bet and withdrawal timing. While withdrawal processing times can occasionally vary depending on payment methods and review procedures, this does not affect the security or legitimacy of the payment process.

We appreciate your feedback regarding the platform design and thank you for taking the time to share your experience.

Rated 2 out of 5 stars

I had relatively good experience with…

I had relatively good experience with the platform until few days ago. I placed about 6 bets totaling 190 eur and they decided to void all those bets, but returned me back only 26 eur.

I asked why and they said bets from 4 days ago that were marked as winning shouldn't win because they put wrong odds and so they deducted the winnings from the stake I placed on my new bets.

That basically means this company can decide whenever they want that the bets from few days ago shouldn't count and they will take their money back + void any bets you currently have and don't fully return the stake.

It's really unprofessional, unreliable and I just don't want to play on this platform anymore.

I didn't have any issues with withdrawals, that's why 2 stars not 1, but at the same time, they can at any point decide to not process withdrawals and there's nothing you can do about it...

10 September 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you for sharing your feedback.

However, after reviewing the information provided, we were unable to locate any account registered with the email address associated with this review. Because of this, we are unable to verify or investigate the betting activity and balance adjustments described.

We would also like to clarify that sportsbook reviews, including potential adjustments related to incorrect odds or settlement reviews, are conducted according to the applicable Sportsbook Terms & Conditions and internal trading procedures.

Additionally, we strongly reject the suggestion that withdrawals are withheld arbitrarily or that players are treated unfairly without reason.

If you believe your account may be registered under different details, we kindly invite you to contact our support team directly so the matter can be reviewed properly.

Thank you for taking the time to share your opinion.

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