Jack & Jill Reviews 173

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the artificial intelligence, mentioning that it occasionally provided irrelevant job suggestions or experienced glitches. A few other people also felt that the app could be improved, citing problems with functionality and responsiveness.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the intuitive platform and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff, particularly a specific staff member,... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence. Many customers praise the AI for being... See more

Service

People report positive experiences with service. Customers highlight the quality of work, clear... See more

Application

Customers consistently note positive experiences with the app, finding it a great tool for job applications.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more

Rated 5 out of 5 stars

Jack & Jil is impressive. The conversation is natural, quick, and surprisingly human. What stood out to me most is how well it adapts to your CV and the questions it asks to understand the things you... See more


Company details

  1. #39 of 41 best companies in Recruitment

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

3.9

Great

TrustScore 4 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jack & Jill is revolutionary

Jack & Jill is truly a revolutionary experience. The email exchanges feel like you actively have some one out there creating a curated list based on the information you detail. Other "AI powered" job engines are nothing more than an automated search service. Jack & Jill actually do intelligent work on your behalf.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

A refreshing, coaching-led approach to hiring.

What makes this experience great is how human the AI feels. Jack doesn't just scan for keywords; he asks the right questions to understand my career 'vibe' and actual goals. It’s a massive relief to use a tool that vets roles for me 24/7 so I can focus on actual interviews instead of endless scrolling.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. A tremendous help in my job search.

19 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you for sharing!

Rated 5 out of 5 stars

Jack and Jill is genuinely an amazing…

Jack and Jill is genuinely an amazing service. It is the best recruiting service I have ever used. I am after small talent dense tech start-ups, and it has exactly understood my character and made many useful connections! I absolutely love it!

19 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

Thank you so much for sharing.

Rated 5 out of 5 stars

Jack and Jill offers a clean

Jack and Jill offers a clean, user-friendly interface that makes searching and applying for jobs straightforward. The platform is intuitive, even for first-time users, and the application process is smooth and efficient.

👍 What’s Good

Easy Navigation: Clear categories and filters help users quickly find relevant job listings.

Simple Application Process: Uploading resumes and submitting applications takes just a few clicks.

Responsive Design: Works well on both desktop and mobile devices.

Employer Transparency: Many listings include detailed job descriptions and company information.

19 February 2026
Unprompted review
Jack & Jill logo

Reply from Jack & Jill

So glad to hear this. Really appreciate your feedback; it makes a big difference.

Rated 5 out of 5 stars

Great

Great: providing opportunities I haven't found elsewhere this structured and innovative app.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

This five star is for my buddy jack

This five star is for my buddy jack the agent, he's supper cool, never forgets you because he keeps reminding me through mail my applications tracking progress, encouraging my efforts and dropping me fresh and quality Job openings that matches my CV and projects I've done on GitHub.
Jack is the agent that wants your progress

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Interesting experience

Interesting experience. Jack is nice, helpful and finds jobs I would never have found. Getting better after every refinement.

8 February 2026
Unprompted review
Rated 4 out of 5 stars

Best tool for job search

This is the best tool I've come across until now to help me find relevant job offers through a pleasant experience (chatting and in a call instead of having to write all information) and prep for interviews via mock interviews. The agent is super smart. I really recommend it. I'll put 5 stars when I'll have found the job thanks to Jack 😆

14 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look