Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #39 of 41 best companies in Recruitment
Written by the company
Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.
Contact info
United Kingdom
- jackandjill.ai
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The app and experience is great!
Not yet found the perfect role but Jack…
Not yet found the perfect role but Jack & Jill are really helping
Jack & Jill act like your AI sidekick…
Jack & Jill act like your AI sidekick to help you find your next job. Jack was able to surface a few jobs I was not able to find myself.
jackandjill.ai : Jack is glitching!!!
jackandjill.ai has been excellent up until this week.
'Jack', on my account at least, has entered a perpetual, conversational, rolling glitch where 'he' just repeats the same, the same, the same paragraph over and over. At the same time advising his technical malfunction has been resolved.
A few emails to the support team this week remain unanswered. I have cleared cookies, restarted, logged out and in.
In my mind it would appear to be a rather serious issue but I am not sure the creators are giving the issue the same attention! Perhaps relying on their AI to report and resolve, but he can't cos he is broken, broken, broken...
A fabulously useful tool when it works... decidedly unusable when glitching!
Really bad user experience and making…
Really bad user experience and making wrong promises
Jack and Jill is highly personalised
Jack and Jill is genuinely refreshing. The level of personalisation is amazing being able to talk to Jack, explain concerns, and even vent makes the process feel surprisingly therapeutic and human. The dating-app-style interface is intuitive and far better than traditional job boards, and the matching feels collaborative rather than one-sided. I love the clear breakdown of Location, Compensation, Culture, Role, and Skills for each opportunity, which makes deciding what’s worth pursuing much easier. The branding is clean and professional, and the transparency around pricing builds real trust. It feels like Jack is in your corner.
Title: Feels like having a real talent partner 24/7, not a job board
I’ve been using Jack & Jill while exploring a relocation to London and targeting niche early-career roles in finance and strategy.
What genuinely stands out is that it doesn’t feel like a traditional job board. Jack takes the time to understand your background, preferences, and long-term goals, then filters opportunities accordingly and keep learning. The matches feel thoughtful rather than volume-driven.
I particularly value the context provided around roles and companies — it helps with positioning and tailoring applications strategically.
For anyone navigating competitive processes, especially in consulting or finance, this feels closer to having a talent partner than just another platform.

Reply from Jack & Jill
If I wanted a poor experience
If I wanted a poor experience, I would have just gone to a terrible recruiter.
This surely can't be the future of getting a job

Reply from Jack & Jill
I would not recommend it
Initially, I was impressed with how easy it was to have a call with Jack. He was caring, compassionate, and made me feel supported.
However, my experience quickly deteriorated. I started receiving job roles, but they didn’t really match my criteria. I provided additional feedback, but then Jack began sending roles that didn’t even exist. When I questioned this, the answers were vague, often referencing past positions or saying things like “this was your favourite company and they had this role before,” without real substance.
Some of the links to roles were empty, and other roles were completely unrelated, such as soft developer positions that weren’t relevant to my field. At one point, Jack mentioned that Jill would keep me updated on my progress and support my applications, but this never happened. When I asked about it, I received vague responses again.
Overall, it felt disorganised and unreliable. The system seems to get stuck on one or two criteria and cannot progress further. I used this for about three months, but it only added to my stress rather than helping me. Unfortunately, I would not recommend it.

Reply from Jack & Jill
Scam
Scam - they advertise roles on LinkedIn which don't exist. They just want to scrape candidate data. Stay away

Reply from Jack & Jill
The service is okay
The service is okay; the AI essentially brings you straight to the career pages on company websites. It does produce a variety of interesting roles at companies I wouldn't normally see.
However, I've found it (Jack) commonly suggests jobs that are either out-of-scope, or ones I'm unqualified for- this might be a reflection of the current job market. I've had very little progress in getting a new role so far.
Update: To the response from Jack & Jill CS
In short, no. I'm receiving fewer communications for job roles, and the roles are still unsuitable- I know I won't hear back or will be rejected from these roles based on the Job description.

Reply from Jack & Jill
The latest version sucks
It worked for me quite alright the first few months, however they recently updated (at least the jack version i am using), it is now not as engaging, and they keep omitting the previous information i've told them before. Now they are sending me random roles that are not really aligned.

Reply from Jack & Jill
Great platform to understand your…
Great platform to understand your requirements.
Amazing experience with the AI…
Amazing experience with the AI recruiter Jack. Highly recommended.
Absolutely love using Jack & Jill
Absolutely love using Jack & Jill. It’s super innovative and the potential is clear. I’ve spoken to Jack a few times, once when he was brand new and then again recently and the progress has been impressive. He’s shared highly relevant roles that I didn’t even know existed, and is removing the heavy lifting from my job search. I’d 100 percent recommend him to anyone looking for their next role.
Jack and Jill
Jack and Jill
It seems you have tumbled down the hill !
So much for your AI - first it said I am verified, then failed to move to the next screen, and then told the verification process had failed....
kind regards
Richard
Great jobs have been sent over
Great jobs have been sent over. I have been able to apply to ones I wouldn't normally see.
Trusted recruitment partner
My experience is very good especially finding out the right opportunity
This platform has great potential.
This platform has great potential.
I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of which were relevant to my search, and included a couple of roles which I hadn't yet seen advertised elsewhere. Jack also provided some CV related guidance which was useful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







