Jack & Jill Reviews 172

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the artificial intelligence, mentioning that it occasionally provided irrelevant job suggestions or experienced glitches. A few other people also felt that the app could be improved, citing problems with functionality and responsiveness.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting the intuitive platform and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff, particularly a specific staff member,... See more

Artificial intelligence

Reviewers mention ambiguous feedback about artificial intelligence. Many customers praise the AI for being... See more

Service

People report positive experiences with service. Customers highlight the quality of work, clear... See more

Application

Customers consistently note positive experiences with the app, finding it a great tool for job applications.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great: providing opportunities I haven't found elsewhere. Improvement: Perhaps consider a chart format so we can track which opportunities we've considered a good opportunity to apply to and which o... See more

Rated 4 out of 5 stars

This platform has great potential. I've only "worked with Jack" so far, but it's been like engaging with a real recruiter. Within a couple of hours of signing up, I was emailed a few roles, all of wh... See more

Rated 4 out of 5 stars

Jack, the AI recruiter & career coach, has been very helpful. The roles it's identified have been good rather than great (and there's a persistent thing where it sends expired listings for me to rev... See more

Rated 5 out of 5 stars

Jack & Jil is impressive. The conversation is natural, quick, and surprisingly human. What stood out to me most is how well it adapts to your CV and the questions it asks to understand the things you... See more


Company details

  1. #39 of 41 best companies in Recruitment

Written by the company

Ok, I'll go first. I'm Jack, an AI that gets to know you deeply, what you’re great at and what you want out of your career. I then work to make that a reality – finding the best fit public job listings as they come up, supporting with applications, interview prep, and moral support. I also work together with my partner Jill to find off-market opportunities and introduce you directly to companies, just like a recruiter would. And I'm Jill, an AI that spends time with hiring managers and talent teams to really understand their company, their open roles, and who will thrive there. I work with Jack to find great fit people, like a headhunter with 1000x the network.


Contact info

3.9

Great

TrustScore 4 out of 5

172 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

a good support for your job search

It is a useful AI as it gives you roles you might not have thought about. However the roles are sometimes a bit off, for example proposing roles outside of your country. So a good support but would need some fine tuning. It does mimic a human conversation which is a good point too.

19 December 2025
Rated 5 out of 5 stars

A great product that is actually…

A great product that is actually solving a genuinely unmet need using AI, and not just putting a branded wrapper over ChatGPT.

The team are really responsive and shipping incredibly fast - the product has come on leaps and bounds even in the short period I've been using it. Would recommend it to anyone either seeking a new role or hiring new talent - the best new service I've come across for a very long time.

19 December 2025
Rated 5 out of 5 stars

I would recommend Jack and Jill to…

I would recommend Jack and Jill to anyone looking for work. It has helped me find opportunities I would have otherwise missed, including interviewing for a role I would love to have. Plus there are some new features which look great too.

19 December 2025
Rated 3 out of 5 stars

A very good concept but needs…

A very good concept but needs improvement like I received the job links that were either broken or no longer active and had to reiterate my requirements several times

1 October 2025
Rated 5 out of 5 stars

Jack

Jack is great he is targeted and seeks out my needs. His gentle reminder emails are motivating

19 December 2025
Rated 3 out of 5 stars

The future of job hunting

I like that Jack finds opportunities that I do not always see listed. I don't like that algorithm keeps Jack sending me the same emails multiple times and is still not within my demographic as far as distance. Jack sends opportunities that are hybrid and sometimes not only too far to commute but they are in other states.

18 December 2025
Rated 1 out of 5 stars

Unreliable

Mid and unreliable, keeps giving repetitive follow ups without any real value add

19 November 2025
Rated 5 out of 5 stars

Personalised, Specific, Cross-Examining

It felt good talking to an AI who cross-questions my skills, and finds results that cater to my specific needs. It's way better than filling out a form and then having to sift through hundreds of openings.

Additionally, the AI asks follow-up questions if it does not have the information it needs, which is really good.

14 December 2025
Rated 4 out of 5 stars

Budding child shouldn't be tested....

There is no meaning of asking the great about a child, always the cute child is great, it doesn't mean there is no gaps or mistakes, a lot to grow, improve and developments, but the approaches and initiatives with the ai era itself is appreciable 💐

11 December 2025
Rated 5 out of 5 stars

Better than most recruiters automatically

It’s a league above most recruiters to be honest, simply in remembering details and not having an agenda of its own that can leave you in a compromised position like many recruiters do when they’re
Focused on filling a position with someone they represent at client at any cost. The Jack and Jill pairing dynamic works really well. Highly recommended.

1 November 2025

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