Janejoanjudy Reviews 

100
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, most reviewers were let down by their experience overall. Consumers frequently reported that the purchased items arrived looking completely different from the online website pictures and felt the overall product quality was extremely poor. Many people also mentioned surprisingly long shipping times and discovered that products were coming from overseas rather than being locally handcrafted as advertised. Some reviewers were happy with their purchases, noting that the jewelry items were beautiful, comfortable to wear, and matched the advertised pictures well. Consumers additionally appreciated receiving helpful progress updates and tracking information regarding their order delivery status during the process.

What people talk about most

Product

People report negative experiences with the product, expressing deep dissatisfaction with the low quality and... See more

Quality

Customers consistently note negative experiences with quality, expressing deep disappointment over items... See more

Order

Users describe negative interactions with order processes, highlighting significant delays and missing items.... See more

Website

Consumers express deep frustration and disappointment regarding the website's functionality. Many people warn... See more

Price

Reviewers mention negative feedback about price, calling purchases a waste of money and feeling ripped off... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company (Chinese con merchants) need banning from scamming UK customers. Masquerading as being in Shepton Mallet. Ring arrived, it's cheap metal not silver. Really disappointed. These companies n... See more

Rated 1 out of 5 stars

BUYER BEWARE: Received my cross necklace, and in less than a week it turned color. It's cheap material that you could buy for a dollar at a flea market. I want my money back, but their return polic... See more

Rated 1 out of 5 stars

SCAMMERS! Not a US based company, no WY sisters and CHEAP earrings made in China and shipped from China! AtelierUSA who responds to emails has done ZERO to provide a return label or instruct me in ho... See more

Rated 1 out of 5 stars

Pure junk and total fraud. I shouldn't have trusted the glowing Trustpilot reviews on their website. Item arrived nothing like pictured. Kept getting updates that they were "crafting" my jewelry, when... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.4

All reviews

(100)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid at all cost

After I ordered 2 rings I saw reviews about this company to late . The rings arrived and the 3 ring set is just cheap rubbish the main stone isnt even set right . Ive contacted the do called company for a refund ( pigs will fly) but you never know .
Avoid this site

2 February 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read these reviews before…

I wish I had read these reviews before ordering! In spite of the stream of “feel good” emails during the “handcrafting process “, the final product I received is NOTHING LIKE the product I envisioned. Everything about it screams CHEAP. Purchased for Valentines, now I have to scramble to get a replacement, NOT HAPPY! Doubt I’ll be able to get a refund.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Cheap tat

I rarely leave reviews unless a service/company are brilliant or awful. Sadly this review is because of the later. The ring is mass produced, came from China and looks cheap and not like the photographs. Wish i’d checked trust pilot first!!

19 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMED!!

Oh have been scammed!! Was stupid enough to order a ring & some earrings from their Instagram advert. 3 weeks later have received items that aren’t as pictured and when you go to follow the instructions to request a return, surprise surprise the email & phone number don’t exist.
This is so wrong.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

This company gives the totally wrong…

This company gives the totally wrong impression that the jewellery is made in Somerset by a family firm!! Utter rubbish, it comes from overseas. It looks like a bit of metal has been attached to half a paperclip!! As for the information on how to clean the 'jewellery " and the cleaning cloth being enclosed.....I laughed out loud!! Don't waste your money......it would cost far to much to return,so I just put buying this poor quality ' stuff' down to experience and will be far more sensible when ordering off the Internet!@

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Website is completely fake - BEWARE!

It took over 3 weeks to receive the item. It arrived in a simple plastic bubble-padded bag (I expected nicer packaging from such a polished website). The item that I received (the stone specifically) is different than the photo - it looks "cheaper", not the pretty blue that I wanted. I read online that the company was created in Nov. 2025, everything on the website is fake, and the items come from China, not Wyoming

12 December 2025
Unprompted review
Rated 5 out of 5 stars

These three sisters do not exist and…


These three sisters do not exist and their merchandise is pure junk from China!
The necklace I received looked like a child threaded some beads. Even the hook was cheap and tarnished
this company is a complete SCAM. Do not order anything from them. I demanded a refund but still waiting.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

False Advertising

The Earrings i received are not at all as described, they are Junk, so incredibly cheap not even a child would wear them, Total false advertising I don't think they even know where Montana is!!!!!!

24 January 2026
Unprompted review
Rated 1 out of 5 stars

No product arrived

No product arrived. I keep getting authentic looking emails but they are fake. Stay away from this company. It really doesn’t exist. They are just stealing your money.

23 January 2026
Unprompted review
Rated 2 out of 5 stars

Not good jewelry

Not good jewelry. I received my jewelry in a timely manner. But 2 of the 3 pieced were just crap. Poorly made. The ring looked like something a 13 year old would buy at Claire's (does that still exist?) The earrings, which are the drop kind have the back piece so long I could not get it through my ear. One ring I did keep I had to get a ring spacer for it to fit, which I should not have had to do. Do NOT buy from them.

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Junk jewellery

Avoid!!!! Purchased a bangle and ring. Over £40. Read more reviews and realised that the items on sale were actually shipped from China. The cost for the 2 items on Temu were under £5.00. Received items today after a 3 week delivery. Only fit for the bin. False advertising. Should be stopped!

4 January 2026
Unprompted review
Rated 1 out of 5 stars

I would have given this fake website a…

I would have given this fake website a big fat 0 if it was possible! I’ve never been ripped off before, so I feel really angry with myself for not looking at Tripadvisor. The item I received is going in the bin.
That will teach me for thinking I had found a bargain.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

This jewelry is junk

This jewelry is junk. Looks nothing like the web site. Do not order! They say returns are easy but this is in China and they make returns difficult. They returned maybe 1/6 of what I spent. Shipping took forever too. Don’t be ripped off like I was!

19 December 2025
Unprompted review

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