Janejoanjudy Reviews 

100
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, most reviewers were let down by their experience overall. Consumers frequently reported that the purchased items arrived looking completely different from the online website pictures and felt the overall product quality was extremely poor. Many people also mentioned surprisingly long shipping times and discovered that products were coming from overseas rather than being locally handcrafted as advertised. Some reviewers were happy with their purchases, noting that the jewelry items were beautiful, comfortable to wear, and matched the advertised pictures well. Consumers additionally appreciated receiving helpful progress updates and tracking information regarding their order delivery status during the process.

What people talk about most

Product

People report negative experiences with the product, expressing deep dissatisfaction with the low quality and... See more

Quality

Customers consistently note negative experiences with quality, expressing deep disappointment over items... See more

Order

Users describe negative interactions with order processes, highlighting significant delays and missing items.... See more

Website

Consumers express deep frustration and disappointment regarding the website's functionality. Many people warn... See more

Price

Reviewers mention negative feedback about price, calling purchases a waste of money and feeling ripped off... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company (Chinese con merchants) need banning from scamming UK customers. Masquerading as being in Shepton Mallet. Ring arrived, it's cheap metal not silver. Really disappointed. These companies n... See more

Rated 1 out of 5 stars

BUYER BEWARE: Received my cross necklace, and in less than a week it turned color. It's cheap material that you could buy for a dollar at a flea market. I want my money back, but their return polic... See more

Rated 1 out of 5 stars

SCAMMERS! Not a US based company, no WY sisters and CHEAP earrings made in China and shipped from China! AtelierUSA who responds to emails has done ZERO to provide a return label or instruct me in ho... See more

Rated 1 out of 5 stars

Pure junk and total fraud. I shouldn't have trusted the glowing Trustpilot reviews on their website. Item arrived nothing like pictured. Kept getting updates that they were "crafting" my jewelry, when... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

100 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.4

All reviews

(100)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I placed an order for my mom

I placed an order for my mom, daughter, and two granddaughters in the first week of December for their Christmas gifts. Its now January 2nd, and its still in process. I fell for it. The sad thing is they didn't get their Christmas presents. When you click on the link to contact, it's not available. Disgusting and sad

5 December 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising. They state they have a perfect Trustpilot rating. However, they are not in Wyoming and it’s not made in USA. Shipped from China & definitely doesn’t look like pictures. Ring was supposed to be a moonstone but has a glittery pink center that looks like it came out of Cracker Jacks!

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam

My jewelry is still not delivered. It isn't because it is being handcrafted in Wyoming, it's because it's coming from China. I have tracking proof through shop. This is bogus!

24 December 2025
Unprompted review
Rated 1 out of 5 stars

So wish I had read these reviews before…

So wish I had read these reviews before purchasing. Thought I was better at spotting scams. I ordered jewelry and are paying through Shop - which is surprising that they support a scam operation. Anyway, never received any confirmation of my order and after reading other reviews don't expect to

24 December 2025
Unprompted review
Rated 1 out of 5 stars

This a BIG SCAM

This a BIG SCAM. There web site looks legit but there is no such company in Casper, WY. The phone# goes to an unidentifiable voice mail that goes unanswered. They do not respond to emails. They charged my CC six times and orders never shipped. Had to dispute charges via my CC company. Web site needs to be taken down. Filing complaint with BBB in Casper, Wy so they can be aware of this bogus company.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Don’t be fooled these are not sweet older woman replying to questions

I was amazed to see the jewellery on this site - the identical jewellery is on others too. So after reading the reviews here it confirmed my suspicions. The replies to people asking for info is replied to with endearing words like “my dear” which is supposed to indicate it’s sweet older ladies taking the time to reply. A shameful scam, sadly.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE ALL ITEMS FROM TEMU

This is a company trading under the umbrella of 3 sisters busily crafting on a kitchen table where in reality every item is from Temu ,for eg the dragonfly earrings are £1.61 to buy on Temu yet this company who had supposedly hand crafted them are charging £30 need reporting to trading standards

20 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They make it look like three nice ladies from Wyoming when it's a company run elsewhere or a complete fraud. Order not shipped, not delivered.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

An advertising Scam

Same jewellery advertised on multiple sites all under different name - one example (a ring I actually purchased), advertised at a discount price which can be found on Temu for less than a tenth of the price I paid. Avoid this company

14 December 2025
Unprompted review

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