JBS MIDLAND LTD 

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Rated 5 out of 5 stars

Good value & produce ! Kept informed throughout the whole order & delivery, Bed delivered & placed in the room, carefully, by the delivery guys, polite & friendly too. Came all wrapped up in a... See more

Rated 5 out of 5 stars

Very good delivery service to remote rural property in Devon. Kept informed of delivery schedule both email and telephone conversations, including call when they were 10 minutes away. The gentlemen al... See more

Rated 4 out of 5 stars

Apart from a problem with the first delivery I cannot fault Heatons on being extremely helpful in rectifying the issue,which was with the delivery company employed by them not Heatons themselves.Sofa... See more

Rated 5 out of 5 stars

Delivery chaps found my flat ok, as I live in an area that's very difficult to find They were very good and im so pleased with their prompt and efficient way of working. The job was completed in ab... See more

Company details

  1. Delivery Company
  2. Logistics service

Written by the company

We are best in 2 to 3 man delivery service, we offer a wide range of flexible services carried out by our friendly and well trained teams


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All reviews

(401)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Great communication throughout. The guys who delivered my item were helpful and professional.
I ordered a very large mirror from John Lewis and it was delivered in one piece, thankfully!
Highly recommend. Thank you.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

Just taken delivery of our hall table. Content was very well packed. Delighted with delivery, men were very helpful and polite. Hope you had a safe journey home. Many thanks Jackie Boyd.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

TV set and Coffee Table Delivery

I recently purchased a TV set and coffee table from Furniture in Fashion, and I'm quite happy with it! I will definitely suggest JBS Delivery to friends and family because of the great customer service and delivery I received.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, I'd just had another delivery which was where the parcels would have gone, they certainly kindly carried 2 heavy packages into the kitchen for me.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

From ordering the unit I was kept updated on delivery by email and phone calls, mint service all round I would definitely buy again from this company, cheers

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Very Impressed!

Their contact with me via email and text, was very, good, kept me updated, and their timing's on delivery was accurate, very impressed!
Plus, my delivery which was a very big mirror was not broken, packaging excellent!

17 January 2025
Unprompted review
Rated 4 out of 5 stars

Would have been 5* but the delivery…

Would have been 5* but the delivery company only gives you (well me anyway) 24 hours notice of the delivery. Unfortunately I had to postpone the first date I was given as we were away, but I couldn’t arrange the new delivery date for when we were home. I was told delivery would be on a “five day” cycle which to be fair it was. Delivery man was very polite and kept me informed of their eta.

16 January 2025
Unprompted review
Rated 3 out of 5 stars

Please be aware

I must say I did have high hopes internally. However after many email back and forth I have later found out that the delivery is based upon what is convenient for the company and not for the customer. I had spoken to various employees on the phone and even sent emails regarding the delivery date. And I quote “ Unfortunately once a delivery is declined it takes up to 2-5 working days to get another delivery date we would not be in the same area 2 days in a row.” I’d highly recommend them to think realistically that during the day people are at work and if a specific date or time has been requested it is for a reason and not for the fun of it. There should be a specific system in place where you can pick your delivery date and time slot rather than having your phone being rung constantly, to be told “if you cannot make this date work we will need to register it as you have declined the delivery.” When trying to call the number provided seems to ring endlessly communication with management and customer need to be revisited as it’s such a simple thing that needs addressing. The delivery drives however were very polite and helpful.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Faultless delivery

Great service-when I ordered my new sofas I got an expected delivery date of between 20th-24th Jan so really happy that it was ahead of expected date,I was updated throughout and they phoned during the allocated delivery slot to tell me when they were about 20mins away.
Delivery guys were polite and respectful.
They assembled sofas and took away rubbish and old sofas.Would have no problem using this company again or recommending them.
Faultless service from start to finish.

15 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Received an email as to when expect delivery. Also received a text the day before and then he delivery guys also text on the day. Great communication. I wasn’t in but the guys left my package exactly where I asked.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

They email and call to check whether…

They email and call to check whether the delivery date is suitable. You get a three hour time slot so that’s really good and they call to give you 30 minutes notice too. They also unpackaged it so I could inspect the furniture. All in all pretty good service.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent delivery service.

Second item I have had delivered by JBS. As before excellent service, informed of 3 hour time slot evening before delivery & phone by delivery team when approximately on hour away. Excellent delivery team & would highly recommend the company.

10 January 2025
Unprompted review

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