I have a disability which means I can't use the entry pods and need access to the disabled entrance. I have emailed JD Bradford three times to request it and nobody has got back to me. I then emailed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
JD Gym in Bradford is a great place to get your workout on, seriously! The equipment is always clean and there's plenty of space, even during peak hours. l've been going for a while now and I'm really... See more
Company replied
Zumba classes at JD sports is one to definitely enroll onto for the ladies. A lovely and enthusiastic zumba instructor who has a variety of songs to cater to everyone. A mixture of upbeat songs vs som... See more
Company replied
I’ve been a member at JD gyms for nearly 2 years and continue to attend regularly. When I first started the gym, I had gym anxiety but I decided to get myself a PT (Fatima) who made me fall in love wi... See more
Company replied
Company details
- #17 of 21 best companies in Gym
About JD Gyms - Bradford
Written by the company
Contact info
Manningham Lane, BD1 3AH, Bradford, Yorkshire, United Kingdom
- 1274987128
3.6
Average
462 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
QR code is not working
I paid for membership but my QR scanner is not working i also drop a mail to the gym but they can’t help me I can’t enter in the gym i think i waste my money 👎
23 March 2024
Reply from JD Gyms - Bradford
Oh no! We're really sorry that you were unable to gain access to the gym on this occasion, but please don't let that be your last visit...
Our gyms have barriers at the entrance which you can open using our contactless entry app. If you are unable to gain entry for whatever reason, there is a green button near the gates. Press that and it alerts a member of staff to your presence. Someone will come over to help.
If you'd like any further support or to chat about the issue you faced, please contact your gym on: 📧bradford@jdgyms.co.uk
You can also raise a ticket with the Member Services team by following this link https://www.jdgyms.co.uk/general-enquiries-form/
Take care,
The JD Gyms Team 💚
Cleanliness isnt the best toilets are…
Cleanliness isnt the best toilets are very unhygienic and disgusting!
26 March 2024
Unprompted review
Reply from JD Gyms - Bradford
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on bradford@jdgyms.co.uk 💚
Best wishes
The JD Gyms Team
Legends 💪
Facilities are great and the environment is gym appropriate, only thing I wish it did , was display music videos or gym related things on the tvs that are there, but other than that everything is great.
19 March 2024
Reply from JD Gyms - Bradford
Hi there
Thank you for leaving a 5 star review! It's great to hear you're enjoying using the facilities at our Bradford gym, we will be sure to pass this onto the team!
We also appreciate your feedback an will consider your comments regards the TV's.
Best wishes
The JD Gyms Team
Scale in women’s changing room is…
Scale in women’s changing room is broken, some of the equipments are broken.
You can’t find staff at any time.
14 March 2024
Reply from JD Gyms - Bradford
Hi there
Thank you for leaving us a review.
We are sorry to read that the scale is broken. Please reach out to the General Manager who can update you on the timeframe to have this fixed. The email address is bradford@jdgyms.co.uk
We hope this helps.
Best wishes
The JD Gyms Team
Add more treadmills in ladies gym when…
Add more treadmills in ladies gym when it's busy never get chance to go on it improve the cleaning in ladies changing area .
26 February 2024
Reply from JD Gyms - Bradford
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Nice easy access
Nice easy access, Plenty of space the use of a sauna is great, lots to choose from.
25 February 2024
Reply from JD Gyms - Bradford
Hi there
Thanks so much for the 5 star review! Glad to hear that you are enjoying the gym, keep up the great work!!
Best wishes
The JD Gyms Team
The gym is a mess
The gym is a mess. A lot of devices are out of order. Dumbbells are all over the place even in non-dumbbell areas. Devices are low in count. Some are even missing.
19 February 2024
Reply from JD Gyms - Bradford
Hi there
Thank you for the review! We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask! 💚
Best wishes
The JD Gyms Team
No good parking constant parking…
No good parking constant parking tickets,air conditioning malfunctioning smells of body odor and very unhygienic sauna area need constant cleaning
18 February 2024
Reply from JD Gyms - Bradford
Hi there
We are sorry to hear that you have received a parking ticket. When parking at our Bradford gym you can stay for 2 hrs with no reg entry. However, if you would like to stay longer you will need to input your registration number into the ipad which is inside the gym.
With regards to the cleanliness of the sauna area, we do have regular cleaning in operation, however if you think something has been missed, please notify a member of staff so that they can arrange for this to be resolved without delay.
I hope this helps.
Best wishes
The JD Gyms Team
Air conditioning hardly ever on and…
Air conditioning hardly ever on and treadmills always out of order
22 December 2023
Reply from JD Gyms - Bradford
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Normally love this gym but after…
Normally love this gym but after rejoing this month it seems to have gone down hill. In the women’s section I’ve noticed a few of the weight machines are broken and a couple of treadmills also out of service
15 February 2024
Reply from JD Gyms - Bradford
Thanks for leaving us some feedback. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.
We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
If you'd like updates on anything relating to the equipment in the gym you can always email your General Manager on bradford@jdgyms.co.uk
Best wishes
The JD Gyms Team
Easy to join
Easy to join. Staff being Fatima was great. Women only gym great. Can work out in main section and men very respectful unlike some other gyms. All round a solid experience. This is the Bradford gym.
14 February 2024
Reply from JD Gyms - Bradford
Hi there
Thanks for taking the time to leave us this wonderful 5star review!
We are thrilled to hear that you are enjoying the gym, keep up the great work 👍
Best wishes
The JD Gyms Team 💚
Reply from JD Gyms - Bradford
Hi there
Thank you for taking the time to leave us a review!
It's great to hear you’re enjoying using the facilities at our gym! We hope you continue to enjoy your fitness journey with us 💪
Best wishes
The JD Gyms Team 💚
Staff was very helpful and professional
9 January 2024
Reply from JD Gyms - Bradford
Hi there
Wow, we're so pleased to hear you love our gym as much as we do!
Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Gym door is broken not working properly…
Gym door is broken not working properly yesterday I went to gym twice door not working gym staff not allowing me to go in
9 January 2024
Reply from JD Gyms - Bradford
Hi there
We are sorry to hear this. We can assure you if the door wasn't working at the time of your visit, our team will have reported to the maintenance team to be fixed ASAP.
We are sorry if this caused you any inconvenience at the time.
Best wishes
The JD Gyms Team
Entrance is an issue too many members…
Entrance is an issue too many members around makes it’s uncomfortable to enter.
Ladies gym area very small and it’s gets very busy, not have enough equipment in ladies only area, some equipment are faulty i.e treadmill, it hasn’t been fixed for longe time other members has mentioned. No ladies only class in the evening which is a shame because the studio is so big and very nice..
I have spoken to some members who inform they don’t like to attend any classes because it’s mix.. toilet need to be clean more often it’s get dirty very quickly. Sauna, shower is very nice. Male staff need to give more noticed when coming to ladies only area.
4 January 2024
Reply from JD Gyms - Bradford
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
If there is anything you are specifically unhappy with, we would urge you to inform the General Manager of your gym so that they can look into the circumstances and help to rectify without delay. You can reach them on bradford@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
Small, damaged and understaffed.
Started at Bradford JD after using both birstall and Leeds South in the past. Quite a few of the machines in the gym are broken, missing levers or simply out of order/awaiting repair, this wouldn't be too much of an issue in a bigger gym but as this is a smaller gym which is very busy it causes issues. The gym is also very untidy with a lot of the weights not correctly re-racked and therefore a pain to find when needed, I know this is due to gym goers themselves but I think this could be rectified with more staff around the gym as at times it is very hard to find any members of staff.
2 January 2024
Reply from JD Gyms - Bradford
Hi there
Thank you for taking the time to leave us a review.
We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask!
We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
I am really happy with the gym and the…
I am really happy with the gym and the facilities there so far. It was really busy the first week of Jan and we couldn't get on the treadmills but at the weekend its pretty quiet and everything was free. There is a treadmill out of order that needs sorting. The changing rooms and saunas are great. Yet to try any classes but the studio and other areas look well equiped. Wayne at the front desk is amazing and was really helpful, so was Nas, they made rejoining very easy for me and my daughter,Thank you.
2 January 2024
Reply from JD Gyms - Bradford
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Good gym but some disadvantages
Gym is spacious and a lot of equipment but many machines out of order and women’s changing area doors are constantly open which is not nice. Parking by the gym is so small people are blocking other cars by parking opposite it which makes it almost impossible to get out.
2 January 2024
Reply from JD Gyms - Bradford
Hi there
Thanks for leaving us some feedback.
Our staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible.
We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
If you have any concerns about equipment, please notify staff on site as soon as you can.
Best wishes
The JD Gyms Team
Good
It’s good but getting very busy in the evening as no lockers available or to hang your clothes .
31 December 2023
Nice big gym
Nice big gym. Ladies area very nice and full privacy . Took spinning class very good. Best part 24 hours so i can go whenever its convenient. Free and spacious parking .
30 December 2023
Reply from JD Gyms - Bradford
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.