JD Gyms - Glasgow South Reviews 

264
TrustScore 3 out of 5

3.2

Crown Street, G5 0TG Glasgow, Scotland, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The equipment is the oldest I’ve ever seen and I’ve been using gyms for the past 25 years. I’ve never seen a member off staff, machines don’t get cleaned and the benches are far too close together to... See more

Rated 4 out of 5 stars

Overall experience has been great since joining the gym 2 weeks ago. The only reason that I did not give 5 stars is the fact there there seems to be a lot of equipment getting broken that does not... See more

Company replied

Rated 5 out of 5 stars

I've never really stepped foot in a gym before so I had no idea what to do or expect. I had an induction with Shannon on Monday who put me straight at ease. She was so friendly and took the time to ta... See more

Company replied

Rated 4 out of 5 stars

Changing room is a bit small. A sanitary water dispenser is missing. They currently have a water tap, which others can drink from it directly despite the sign asks to fill bottles only. Paper towels... See more

Company replied


Company details

  1. #16 of 21 best companies in Gym

About JD Gyms - Glasgow South

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Crown Street, G5 0TG, Glasgow, Scotland, United Kingdom

  • 1942914914

3.2

Average

TrustScore 3 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(264)

4,455 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Got kicked out from a member of staff…

Got kicked out from a member of staff bc one of my friends was using my gym code which I had no idea abt I remember giving it to him once didn’t know he kept using it so I got kicked out for dat made a new membership and the guy that kicked me out is up my arse

4 December 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

The actual gym itself is great…

The actual gym itself is great. I’m trying to cancel my membership as I have moved away and there isn’t one close to where I stay now. The time I have been waiting just to cancel the membership has been ridiculous. It’s almost taken up to 2 weeks just to cancel a gym membership.

1 November 2025
Unprompted review
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Very good experience...nd good…

Very good experience...nd good atmosphere with variety of treadmills...staff members are also very nice nd well manor...

1 November 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 1 out of 5 stars

Stuck inside Glasgow South, let me out!

Signed up to Glasgow South last week and have tried to get in the gym twice and cannot. Member of staff said that new sign ups haven't been able to access the gym for the last 2 months because of a 'glitch' and said "Hopefully it gets fixed soon". They proceeded to let me in and when I tried to leave at about 10pm there were no staff members present to let me out so I was stuck in the gym. There were about 4 other people also 'stuck' inside. I ended up having to just slip out behind someone else leaving who's QR code did work. Absolutely ridiculous, I emailed support and they said they reset it for me but still not working. Can shove their membership, won't be going back.

Also, I tried to press the emergency help button at the exit and it rang for ages with no answer, tried to call the security number they have on the wall and no answer. god help anyone who actually needs help in an emergency.

16 October 2025
Rated 1 out of 5 stars

the QR code for going in and out it’

the QR code for going in and out it’s not working at all. please fix it

7 October 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hello – Thank you for your review. If you are ever struggling to gain access, there is a green button available near the entrance/exit which will alert a member of staff to come over and assist further.
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

The app is not working

The app is not working and it’s being very stressful kept waiting to get in or go out daily

Apart from that, it’s a lovely gym with everything we need to work out!

6 October 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi - Thanks for taking the time to leave a review. If you've recently joined and are having issues accessing the gym, either speak to a member of staff when you next visit who can take a look at your membership for you. Or alternatively, this may be due to the DD information entered when joining being incorrect. You can check and provide new DD details here: https://secure.harlands-ddms.co.uk/payflex/jd/
The JD Gyms Team 💚

Rated 5 out of 5 stars
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Rated 3 out of 5 stars

Fix your equipment

The facilities available are good and plentiful, the gym feels relatively clean and well kept.

Some of the machines and weights are damaged or broken meaning can’t have as safe a workout session as I’d like. The changing room doesn’t have enough space to change to fit the footfall through the door.

28 July 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi – Thanks for leaving us some feedback. Our gym teams do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should become broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have equipment in working order as soon as is safely possible. It's great to hear you are enjoying the facilities overall.
Thank you, The JD Gyms Team 💚

Rated 4 out of 5 stars

Great gym but some equipment starting…

Great gym but some equipment starting to look run down. Rubber missing from handles etc

17 July 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi Brian - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 5 out of 5 stars

Good

Its large and all the equipment are there to workout

18 July 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

Gym has plenty of equipment with the…

Gym has plenty of equipment with the exception of punch bags. Theres only one at my gym at crown Street. Also there is no cleaning stations to clean machines after use.

5 July 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Rated 2 out of 5 stars

Review of JD Gym Glasgow South

This is a review of JD Gym Glasgow South.No showers after 12 midnight (so how is it a full 24hr gym). Weights machines loose and damaged. Some with handwritten weight measurements. No anti-bacterial spray and tissue roll for wiping down machines after usage. Some staff are friendly and helpful others are not. Some different machines from other gyms. Car park is good. Showers when available are good. Changing room is ok. I will be leaving after 1 month trial period. Simple and easy fix to get this gym to a good standard.

3 July 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi there Adeel - Thanks for taking the time to leave this review. Our Glasgow South gym is open 24hours and throughout the night, our accessible changing room is open should you need to get changed or grab a shower. We do close some areas (i.e the main changing rooms and saunas) for the safety of our members but our accessible facilities offer complete privacy!
Thanks, The JD Gyms Team 💚

Rated 1 out of 5 stars

Does not worth the price

The bathroom always have problems and delays reopen and don't provide any cleaning products.i have bring my own

2 July 2025
Unprompted review
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hello - Thank you for a review. Our male showers have been temporarily closed whilst they undergo a full refit. We do have the accessible changing facilities available though, should you need to grab a shower.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Not worth the price point

Not worth the price point. Joined it for the sauna but it’s not the best. Showers smelled and the toilets were a state most of the time - the taps didn’t work for the first month I was there.

The cherry on top was trying to cancel. They intentionally took over 2 weeks to get back to me and as a result, I was charged another payment.

1 July 2025
Unprompted review
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi – Thank you for your review. As per our terms and conditions, you’re more than welcome to cancel your direct debit at any time to avoid any further payments being collected as our memberships are not contracted.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Gym is not up-to-date showers are out…

Gym is not up-to-date showers are out of order and sauna too

22 June 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hello - Thank you for a review. Our male showers are temporarily closed whilst they undergo a full refit. We do have the accessible changing facilities available though, should you need to grab a shower.
The JD Gyms Team 💚

Rated 1 out of 5 stars

Dissapointed

honestly, just joined AGAIN to give it another go. The showers AND sauna are out AGAIN for 2 weeks. Leg extension has been out of order for too long. going back to my old gym. Staff are nice enough but whoever is running it needs proper training on how to run a gym

18 June 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hello - Thank you for a review. Our male showers are temporarily closed whilst they undergo a full refit. We do have the accessible changing facilities available though, should you need to grab a shower.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Decline in standards recently…

In recent months the weight training area has become far too busy later in the day and theres a noticeable lack of respect for equipment and basic gym etiquette during these times. Weights not being put back, hogging machines, general hygiene has declined (especially in the men’s changing room/toilet), and groups working out together taking up space and blocking access to equipment. More signage enforcing proper gym etiquette would help, but more importantly, staff should be proactive in enforcing these standards. These are not issues I should have to bring to staff myself during a session - they should be proactively monitored and addressed as part of good gym management, not only dealt with when a member complains in person.

19 June 2025
Unprompted review
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hello Rob - Thanks for taking the time to leave this review. We understand how frustrating it can be and would advise speaking to a member of staff on the gym floor should you notice any members not putting the equipment back.
Thanks, The JD Gyms Team 💚

Rated 3 out of 5 stars

No cleaning stufff provided to clean…

No cleaning stufff provided to clean down machine

2 June 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi – Thank you for taking the time to leave us a review. If you have any concerns about the cleanliness in the gym, please notify staff on site as soon as you can.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Happy joining JD

My 1st time ever to join a gym. The Zumba classes here are legit- high energy, great instructor, and I actually look forward to going.

26 May 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hello - Thanks for taking the time to leave this review! We're so glad you enjoyed our Zumba classes! It's great to hear that you find the instructor and energy fantastic. Thanks for your feedback!
The JD Gyms Team 💚

Rated 4 out of 5 stars

Sauna improvement

Everything is good and nice only thing which I would appreciate is that when the sauna opens at 6am it stinks so mxuh even though no one is their I would appreciate it and you added some type of air freshener or some automatic one which could lower the smell otherwise gym is perfect and go their again

25 May 2025
JD Gyms - Glasgow South logo

Reply from JD Gyms - Glasgow South

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look