JD Gyms - Hull Reviews 

411
TrustScore 4 out of 5

3.8

Clough Road, HU5 1SR Kingston upon Hull, England, GB


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Rated 5 out of 5 stars

I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more

Company replied

Rated 1 out of 5 stars

Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the temperature in the gym has felt uncomfortable during your visits, especially during the warmer weather. We u... See more

Company replied

Rated 5 out of 5 stars

First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more

Company replied

Rated 5 out of 5 stars

It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more

Company replied


Company details

  1. #14 of 19 best companies in Gym

About JD Gyms - Hull

Written by the company

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Contact info

  • Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom

  • 1482420365

3.8

Great

TrustScore 4 out of 5

411 reviews

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3.8

All reviews

(411)

4,451 reviews in the last 12 months

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Rated 5 out of 5 stars

Clean and well layed out

No one hassling you.
See cleaners cleaning all the time.
Staff friendly if you have an issue.

14 January 2026
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Reply from JD Gyms - Hull

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 2 out of 5 stars

Freezing!

The gym is way overcrowded on a tea time with people and then they hog the machines.

In the early hours it’s been -5° and the gym is Baltic still having the cold air conditioning belting out. Do you want us to get hyperthermia! It’s made me ill😠

1 January 2026
Unprompted review
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 1 out of 5 stars

It is too crowded and not worth the…

It is too crowded and not worth the money in my opinion

9 January 2026
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 4 out of 5 stars

It would be better if they gave access to weekly passes

It would be better if they gave access to weekly passes for friends or a 2 for 1 deal so I can be with friends

23 December 2025
Unprompted review
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Great staff deserve a bonus

Great staff deserve a bonus

23 December 2025
Unprompted review
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Rated 3 out of 5 stars

I liked the sauna and the gym…

I liked the sauna and the gym equipments but the showers and the floor in mens changing room is so dirty and sticky i cant be there bare foot the showers are too hot i cant like change it to warm water its super hot that pretty much it hope you guys fix it thanks

8 December 2025
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Seeing a massive improvement in my…

Seeing a massive improvement in my mental and physical health and the gym gives me more confidence

29 November 2025
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Reply from JD Gyms - Hull

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your comments!
Thanks, The JD Gyms Team 💚

Rated 5 out of 5 stars

Really nice gym helpful staff and good…

Really nice gym helpful staff and good members who don’t stare or judge you

30 November 2025
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Reply from JD Gyms - Hull

Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚

Rated 5 out of 5 stars

Happy to be back at Hull's JD Gym

Happy to be back at Hull's JD Gym, a well-organised, very well-equipped gym.

8 November 2025
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Reply from JD Gyms - Hull

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 5 out of 5 stars

really good gym

really good gym , has a women’s only bit which really helps my confidence

30 October 2025
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Reply from JD Gyms - Hull

Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚

Rated 4 out of 5 stars

Plenty machines to use witch is a good…

Plenty machines to use witch is a good thing, plenty of space around the gym

5 November 2025
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 2 out of 5 stars

The gym is not fitted with air…

The gym is not fitted with air conditioning so it’s unbearable to train here during the summer months, there is no atmosphere, staff walk around looking miserable. The female toilets are always filthy running out of handwash regularly.

23 October 2025
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Reply from JD Gyms - Hull

Hi - Thank you for your review. We're sorry to hear about the gym environment and cleanliness. We'll ensure your comments are passed onto the relevant team.
The JD Gyms Team 💚

Rated 2 out of 5 stars

No staff available for general…

No staff available for general information.
Very poor wi-fi

1 October 2025
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Reply from JD Gyms - Hull

Hello - Thanks for taking the time to leave this review. During staffed hours, our staff are on hand for any questions you may have. It may be that they are tidying away equipment, or helping another member. We do have green buzzers near the entrance, which will alert a member of staff that you need assistance.
The JD Gyms Team 💚

Rated 4 out of 5 stars

I do love coming to JD Clough Road

I do love coming to JD Clough Road. I have had the benefit of being able to go during the less busy hours recently, which always makes a smooth visit. Plenty of include treadmills, rowing machines, but the leg press seems to always be out of order which is why I gave 4 stars
Love the ladies area as wel.

21 September 2025
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Reply from JD Gyms - Hull

Hi there – Thank you for taking the time to leave a review. We understand how disappointing it can be if your favourite piece of equipment is out of order, we’re working very hard behind the scenes to prevent this from happening. We are happy to hear you are hear you are enjoying the gym overall.
The JD Gyms Team 💚

Rated 3 out of 5 stars

Please improve access/egress for pedestrians and ensure car park has safety lighting

This gym has lots of students, young people and females who travel via foot and the pedestrian access/egress from the site is almost non-existent and has been this way for years. Walking into/out of the gym feels dangerous as there is no footpath to enter the car park, pedestrians must either walk under the square metal frame that cars enter by or stumble down a rocky step (only possible if there is no car parking there). Cars often drive VERY fast -entering/leaving the gym too. On the approaching side road the bushes often obscure the path/road (so can’t see cars coming to the junction when you’re trying to cross the road to the island to walk toward the gym car park) and the island in the middle of the road has a dodgy bit of metal sticking out where the arrow beacon was crashed into. On leaving at night the car park and side road is PITCH BLACK, I cannot see my hand in front of me. It is really, really dark. All the car park flood lights have been off and as a pedestrian and female at night this is quite scary (in terms of road and stranger danger safety). I only feel ok when I get onto Clough Road which has street lights. I feel that the gym is just focused on what’s inside and assumes everyone arrives by car or is a bloke (but even men are at risk). Please make approaching and leaving the gym more pedestrian and lone female friendly, especially on a night. Even if JD doesn’t own the side road it could consider asking the authorities for the bushes to be trimmed and a zebra courtesy crossing to be put in. The gym could put a small path for pedestrians on its site and better lighting, this wouldn’t cost much but would improve safety, especially on a night. I beg you to do a risk assessment on pedestrians entering/leaving the site and entering/leaving at night when it’s dark.

EDIT: I’m not sure why JD Gyms have asked for more personal information to recognise the review. It’s not necessary given that this is feedback for *outside* the gym which everyone who goes on foot or at night will have similar experience of. I’ve been a member for years and don’t appreciate JD Gyms staff requesting my identity details to give feedback about the walk into and out of the car park (especially as I’ve stated I’m a female who walks home late at night alone!), which even prospective members would encounter.

1 August 2025
Unprompted review
Rated 2 out of 5 stars

Gym heat, lack of leg machines, very very smelly toilets.

Gym is like an oven even when it's not a hot day. Everyone is always sweating profusely. It makes it a little more difficult to get a good workout in.

Needs more leg extensions/curls. It's annoying having to wait 45 minutes for each leg machine.

Toilets smell vile every time I've been.

The hassle of going twice per day but only being able to use the barcode once is a little annoying.

Aside from that, it's all good. Community is good, good machine options (aside from the legs).

2 August 2025
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Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Rated 5 out of 5 stars

Good gym layout with all you need

Good gym layout with all you need

25 July 2025
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Reply from JD Gyms - Hull

Hello Sammy - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚

Rated 4 out of 5 stars

The gym it’s self is well equipped and…

The gym it’s self is well equipped and very clean… toilets and showers need some attention very strong smell of urine upon entering and fixtures are grubby

20 July 2025
JD Gyms - Hull logo

Reply from JD Gyms - Hull

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

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