I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
Company replied
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I started going to this specific gym a few days ago. First off the customer service is top notch. I got some amazing advice from the PTs about calories and how to calculate how much you need to grow m... See more
Company replied
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the temperature in the gym has felt uncomfortable during your visits, especially during the warmer weather. We u... See more
Company replied
First week in currently been 4 times this week and I’ve purely enjoyed every single session, the staff are so kind and helpful and so are the other people who are training. The facility is amazing and... See more
Company replied
It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms ar... See more
Company replied
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Clough Road, HU5 1SR, Kingston upon Hull, England, United Kingdom
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Reply from JD Gyms - Hull
It is a pleasure to return to JD gym Hull after a year abroad. A no-nonsense operation, helpful staff and mature folk getting on with their fitness programmes. I've visited around 30 different gyms around the world, the experiences were pretty much all very positive but there is no place like home.

Reply from JD Gyms - Hull
Most of the equipment isn't working properly the shoulder press needs oil or something on the cables as its real juddery lifting and lowering the fly machine the chair is broken and one arm is lower then the other the benches are too short the ab crunch machine is squeaky the weights are alover the place no order to them and just generally not enough equipment no punch bags at all and no staff would've been nice to have a look around or maybe a 1 day trial before having to join but there was no staff there to speak to about it and couldn't get through the door without joining first overall wasn't too impressed

Reply from JD Gyms - Hull
Very good time I like to be there is very buisy but still manage to get done what i need

Reply from JD Gyms - Hull
Really easy to join on line. The app is very easy to use.. Gym is busy but you can get on ec you need to

Reply from JD Gyms - Hull
They helped me with signing up for membership as I struggle. Great people and always happy to help

Reply from JD Gyms - Hull
Although it has everything in relation to equipment it is difficult to get using it due to it always being busy finding quieter times is difficult which is disappointing

Reply from JD Gyms - Hull
I was assisted to sign up and received emails which helped me with the information i neede.

Reply from JD Gyms - Hull
Gwen kindly showed us around and answered all our questions! Looking forward to the ladies only gym and sauna.

Reply from JD Gyms - Hull
Clough Rd JD gym is a cracking place to train. The equipment is high quality, there is plenty of equipment for clients to use without the need to wait (I train at 5am) & the place is always clean & tidy. Highly recommend this place both beginners & seasoned trainers! 💪🏾🙌🏾

Reply from JD Gyms - Hull
A great first impression on my initial approach. Helpful staff, tidy gym with a huge range of equipment in great working order. Have been virtually everyday since joining mid-March, very motivational to see so many people using the gym, striving to be their best.

Reply from JD Gyms - Hull
I lost my AirPods the issue is that the staff acted unbothered and wasn’t willing to help me find my airpods

Reply from JD Gyms - Hull
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