When you go after a certain time (mainly night) majority of the machines are shut off... I understand some equipment need times to power off and have a break but its annoying when you pay for the memb... See more
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Only just joined this weekend, first visit today ! As a beginner I feel huge anxiety walking into gyms however I LOVE the fact this gym has a ladies only section! I feel this will help build my confid... See more
Company replied
Few days into new membership. More plate loaded machines definitely needed. Would be more beneficial than the amount of bar benches currently in gym. Gym is very busy, luckily I can avoid peak times.... See more
Company replied
Pros - great for training free weights/plate loaded/functional, not as many clowns as other gyms in Newport. Natalie is a lovely manager. Cons - Matrix Cardio kit is poop, maybe the staff who train sh... See more
Company details
- #17 of 21 best companies in Gym
About JD Gyms - Newport
Written by the company
Contact info
Seven Stiles Avenue, NP19 4QQ, Newport, Wales, United Kingdom
- 1633848829
4.3
Excellent
306 reviews
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Reply from JD Gyms - Newport
We're so glad you enjoyed your time with us!
We strive to provide a welcoming and comfortable environment for our guests. We appreciate your kind words and feedback.
Best wishes
The JD Gyms Team
THE BEST
I joined this gym to improve my strength and it’s the best gym I’ve ever been to.
Lots of equipment, very clean and tidy.
7 January 2025
Reply from JD Gyms - Newport
Thank you for your kind words!
We're thrilled to hear you're enjoying your experience and finding the equipment you need to reach your fitness goals. We strive to provide a clean and welcoming environment for all our members.
Best wishes
The JD Gyms Team
cleanliness
6 January 2025
Reply from JD Gyms - Newport
Thank you for your 5 star review!
Best wishes
The JD Gyms Team
The price of membership being 24 hr…
The price of membership being 24 hr parking good value for money
8 November 2024
Reply from JD Gyms - Newport
Thank you for taking the time to leave us a review Gary. We aim to deliver a fantastic experience, at competitive prices so that everyone can head into Newport and smash their goals with us!. Many thanks for providing us feedback. it's always great to know what our members appreciate about our facilities. 👍 💚
No queuing for machine
No queuing for machine, good music and big enough for many people to accommodate.
10 November 2024
Reply from JD Gyms - Newport
Hi there Samdarshi. Thank you for taking the time to leave us a review and your comments about our Newport gym. It is important for us to keep learning and improving our gyms for the member experience. Your comments really help with this.
Keep up the great work!
-
The JD Gyms Team
💚
Nice atmosphere very well laid out.
Nice atmosphere very well laid out.
Lots of equipment.
6 November 2024
Reply from JD Gyms - Newport
Hi there, thank you for leaving us a review, the team in Newport will be thrilled to see the 5 stars ⭐ The JD Gyms Team 💚
It's not a good gym
27 October 2024
Reply from JD Gyms - Newport
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Amazing gym so much equipment
29 October 2024
Reply from JD Gyms - Newport
Hi there Tiana. Thanks for the 5star review! Glad to hear that you are enjoying the gym, keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Helpful gym and coach Luke offering…
Helpful gym and coach Luke offering information and introductory session.
Great location and facilities.
3 October 2024
Reply from JD Gyms - Newport
Hello Julia, thank you so much for taking the time to leave us a review and thee 5 star rating for Newport!
We are loving that you are enjoying the facilities but even happier that Luke has made you feel comfortable in the gym.
We hope you enjoy your fitness journey with us😊
Best wishes,
The JD Gyms Team.
💚
Big space more equipments and clean no…
Big space more equipments and clean no need to wait if someone will leave machine or free weight to start
1 October 2024
Reply from JD Gyms - Newport
Thank you for leaving us a review, we love to see the 5 stars for our Newport gym!
The JD Gyms Team 💚
Great staff, great gym.
Great staff, very clean always have a cleaner around, environment is great a lot of people that help out if needed and all around a good atmosphere.
23 September 2024
Reply from JD Gyms - Newport
Hi there Charlotte, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Keep up the great work in Newport!
Take care
Thanks, The JD Gyms Team 💚
Reply from JD Gyms - Newport
Hi Chris, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our Newport gym! Now you have finally joined after a few years of thought, we hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚
No rowing machines in the Ladies only…
No rowing machines in the Ladies only room.
Of the 4 rowing machines in the upstairs main gym 1 has broken foot straps and 1 keeps reverting back to the main screen so unable to record statistics or progress.
One of the 2 treadmills in the ladies only room has a broken reset button which needs replacing
8 August 2024
Reply from JD Gyms - Newport
Hi there
Thanks for taking the time to leave us a review and for giving us some feedback.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
If you have any concerns about equipment or would like an update on the timescales of when a scheduled fix will take place, please speak with a member of staff in the club or email the manager of your club on newport@jdgyms.co.uk.
Best wishes
The JD Gyms Team
Limited equipment in the ladies gym
Limited equipment in the ladies gym. The equipment that is there is dirty, damaged or rusty. No anti-bac wipes are provided to wipe down equipment after use.
1 September 2024
Reply from JD Gyms - Newport
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
No staff on site as far as I could…
No staff on site as far as I could tell. The toilet seat was literally falling off, which is disgusting. Gym equipment good, but quite worn, I will give it the months trial, but they need to sharpen up on basics.
28 August 2024
Reply from JD Gyms - Newport
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Weii on my first I day I had…
Weii on my first I day I had difficulty accessing the site but I was seen by a member of staff and assistance was provided instantly. Very impressed
30 July 2024
Unprompted review
Reply from JD Gyms - Newport
Hi there
We're so pleased to hear you received the help you needed! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes
The JD Gyms Team 💚
Clean clean
25 August 2024
Reply from JD Gyms - Newport
Hi there
Thank you for your lovely review, it means the world to us 😀
Best Wishes,
The JD Gyms Team 💚
Gym and classes are great
Gym and classes are great, access to the gym through the QR code can be a bit frustrating when it does work
18 August 2024
Reply from JD Gyms - Newport
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Take care
Easy to join
Easy to join, good price, great equipment. Cara, wow what a great spin instructor, helpful, and did a great class! Looking forward to coming back again!
12 August 2024
Reply from JD Gyms - Newport
Thank you for taking the time to leave us a review. We aim to deliver a fantastic experience, at competitive prices so that everyone can find their fit. Many thanks for providing us feedback. We'll use this information to continue to improve the experience our members get 👍 💚
Reply from JD Gyms - Newport
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
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