Products arrived quickly. However, when I washed the black Hoodrich hoodie black fluffy coated the whole wash & ruined all the other clothes I washed it with... I had to get the washer professionally... See more
Company replied
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Products arrived quickly. However, when I washed the black Hoodrich hoodie black fluffy coated the whole wash & ruined all the other clothes I washed it with... I had to get the washer professionally... See more
Company replied
The service was excellent, i needed to cancel one purchase as I bought wrong and the process was done easy. Bought again and it worked perfectly
Company replied
Beware of ordering anything on line with this company! I ordered two things on line and whenever I received the package only one was inside. I filed a complaint and sent photographs of where the env... See more
Company replied
JD is my best retail store in Madrid. Even when I was in UK, I used to shop at JD. I like their culture of marketing, grime and quality as well.
Company replied
Written by the company
JD Sports es conocida por ser la empresa de moda urbana y deportiva líder en el Reino Unido. Ofrecemos productos de marcas conocidas mundialmente, así como importantes marcas propias. Consigue las mejores marcas de calzado, streetwear y más artículos exclusivos de JD Sports. Lo último en moda con marcas como Nike, adidas Originals, adidas, EA7, Ellesse, Fila, SikSilk, Puma, New Balance y muchas más.
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3 Times have I ordered shoes “fila disruptor” and all the orders got cancelled and I got a refund. So now for the last time I ordered again and first my daughters shoes were delivered but my ordered disappeared , it was a split order (I called your support and got help) and ordered again for a few days ago and today it arrived.. I will definitely order from you guys again even if there occurred some problems, but you were there to help me out. Thanks for answering the calls and giving me the support every time/ a ordering customer that will order again

Reply from JD Sports España
The first 3 orders got cancelled then when the order did come it was the wrong size and i cant send back as i didnt think it would get back in time for Christmas

Reply from JD Sports España

Reply from JD Sports España
Still order not Received sent message no reply

Reply from JD Sports España
Enviar ticket electronico o codigo QR en las compras on-line

Reply from JD Sports España
So I ordered a pair of shoes once online but in-store because they didn't have my size at that time. I was expecting it to arrive the same week but got it like 2 weeks after. It's just that. But I was super satisfied with the shoes. And the waiting was worth it. I even bought another pair while waiting for it haha. And planning to buy more in the near future. 👍🏼

Reply from JD Sports España
Bad customer service Bad delivery service. Over 1 month waiting for a order and nothing. Attempted to get a update from customer service all I got was a automated message. Asked them to get a clearer picture of what and when I would get from the delivery service that could not tell me more than what I myself could get by looking on my tracking.

Reply from JD Sports España
Package didn't arrive and I have to deal with the transport company.......
Horrible customer service!!!

Reply from JD Sports España
La pagina web facilita la descripcion y compra de los articulos

Reply from JD Sports España

Reply from JD Sports España
Great sneaker shopping experience and discount sales

Reply from JD Sports España
Los pantalones the north face no he visto una talla L tan grande en la vida, son un saco y los pantalones de Nike son bastante grandes para ser una L, aparte que tardó mucho en llegar

Reply from JD Sports España
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