JD Sports, Ireland Reviews 

22,289
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,110 reviews, reviewers had a great experience with this company. Customers frequently praise the fast and reliable delivery, with orders often arriving on time and well-packaged. Many appreciate the wide variety and quality of products, highlighting the great selection and comfort. Reviewers also commend the staff for being friendly, helpful, and efficient, providing excellent service. However, some customers also noted receiving defective, used, or incorrect items, like torn goods or wrong sizes. A few others experienced orders going missing, delays, or poor communication regarding collection. Some people were dissatisfied with staff knowledge or efficiency in stores, leading to long waits.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and availability, with many praising the quality,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and quick delivery times, often... See more

Order

Users describe ambiguous interactions with order processes, with some finding ordering online easy and... See more

Staff

Customers consistently note ambiguous experiences with staff, with many reviewers praising the staff as... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising the great, excellent, and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far so good is just that I scared to buy online because 1st time I didn't get my package but inside the shop I never had a problem

Company replied

Rated 3 out of 5 stars

Products were obviously great quality, and arrived within the shipping time. Although the products them selfs were great, I had trouble on the website. Coudnt get my jd cash, coudnt reset my jd passwo... See more

Company replied

Rated 3 out of 5 stars

Received goods that were torn, and a top that had deodorant marks on it. I obviously wouldn't pick this item up in the store so please dont send it to my home, i have shopped with jd forever, and it i... See more

Company replied

Rated 5 out of 5 stars

Honestly I really love the product availability. There are styles/designs that aren't available on other online stores. I love the interface of the website and find it very user friendly, both from an... See more

Company replied


Company details

  1. Clothing Shop

About JD Sports, Ireland

Written by the company

JD Sports - where sports fashion meets street style. With all the hottest collections from Nike, adidas, Vans and more, JD is the undisputed King of Trainers and unrivalled in our selection of brands. New and exclusive products land in-store and online daily, making JD your one-stop hot spot for top trending fashion. Head to JD now to shop the hottest looks to freshen up your 'fit!

Contact us via Customer Care

Contact info

3.8

Great

TrustScore 4 out of 5

22k reviews

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3.8

All reviews

(22,289)

1,198 reviews in the last 12 months

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Rated 5 out of 5 stars

JD has best quality trainers in town

JD has best quality trainers in town

13 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

All information regarding my order was…

All information regarding my order was excellent. Goods arrived on time and i was notified about my collection from store. Staff at Northside shopping centre were polite and pleasant.

13 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
JD Customer Care Team

Rated 5 out of 5 stars

Cant fault j.d some times the night…

Cant fault j.d some times the mighnt have them but not in stock but the will try to get them bk in stock for you . I only shop . J.d.as lots of ppl, don't have much money but I can get set up for summer for little money were outer outlets charge u more for same items.

13 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

very good very nice

delivery came fast just in time for holidays no stress about it, good quality good customer services in person and online

13 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
JD Customer Care Team

Rated 1 out of 5 stars

Sizes were all over the place

Sizes were all over the place, returned 6 out of 8 items. Also received 8 individual emails confirming each item when posted and that made it difficult upon having to return in person, huge queue behind me and having to stiffle through email after email.

13 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 4 out of 5 stars

Very good service

Very good service

13 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
JD Sports Customer Care Team

Rated 5 out of 5 stars

The time of delivery is very…

The time of delivery is very exceptional and meet up with demand. Keep the good work.

13 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very quick delivery with great product quality

18 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
JD Customer Care Team

Rated 4 out of 5 stars

The two lads we came accross in the…

The two lads we came accross in the shop were very helpfull.

10 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Excellent and faster delivery 👌

Excellent and faster delivery 👌

12 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
JD Customer Care Team

Rated 5 out of 5 stars
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
JD Customer Care Team

Rated 5 out of 5 stars
JD Sports, Ireland logo

Reply from JD Sports, Ireland

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
JD Customer Care Team

Rated 5 out of 5 stars

Great experience with a click and…

Great experience with a click and collect order, staff was helpful

12 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
JD Customer Care Team

Rated 1 out of 5 stars
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Jd is a great store with very nice staff and great quality clothing

As a jd customer for many years now my experience with jd is always good and the staff are very helpful and friendly with their customers

17 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
JD Customer Care Team

Rated 5 out of 5 stars

Worth the price

At first I thought I'd go out to the store and check for the shoes because they were on sale. But then they told me to order them online coz they didn't have that model in store. They also didn't charge any extra delivery fee which is amazing. Also the shoes were of the perfect size and it's worth the money

9 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
JD Customer Care Team

Rated 2 out of 5 stars

The clothes I ordered are good

The clothes I ordered are good. The problem was when I received the parcel at the store. The person in charge of this department is not qualified to perform this task. He took my order number and I had to wait an hour after asking the store staff. After a long wait, he came back and said that my parcel was missing and that he would refund my money. I went to the cash register and the saleswoman said that she cannot refund money for online purchases and went to look for the parcel herself and found it.

1 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at jdsports.co.uk/customer-service/contact/

Thanks again for your time,
JD Sports Customer Care Team

Rated 5 out of 5 stars

Nice shoes

They delivered so fast and the shoes were exactly like the photo, very comfortable.

17 July 2026
JD Sports, Ireland logo

Reply from JD Sports, Ireland

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
JD Customer Care Team

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