Richardson's Jersey Royals Reviews 115

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and superior taste compared to supermarket alternatives. Many appreciate the efficient and well-packaged delivery service, often noting the freshness of the potatoes upon arrival. The overall service is frequently described as excellent, making the ordering process easy and reliable for many. However, some customers experienced issues with their orders, specifically concerning delivery. A few reviewers mentioned problems with the delivery company, such as delayed arrivals, lost packages, or difficulties with communication regarding delivery status. Some also noted that the quality of the potatoes was not always consistent, with occasional instances of green or less flavorful produce.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the superb quality and... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the superb quality and taste... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Order

Customers had ambiguous experiences with order. While many reviewers praised the ease of ordering, quick... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, speedy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really enjoyed my first delivery of jersey's however, they still don't taste the same from what I remember as a young girl. I must admit they taste much better than what you get in the supermarkets... See more

Company replied

Rated 4 out of 5 stars

Our family is from Jersey but sadly we are not resident however it is a real pleasure to receive genuine flavoursome Royals grown on the cotils and nourished with vraic. Royals not grown in t... See more

Company replied

Rated 5 out of 5 stars

As a Jersey Bean living in exile in Hampshire, Richardson’s Jersey Royals have become a seasonal ‘go to’ all occasion gift for friends and relatives. Quality is first class, better than any market or... See more

Company replied

Rated 5 out of 5 stars

I’m so glad I ordered my Jersey Potatoes directly from you on the island! These are the freshest most delicious potatoes I’ve ever had. The difference getting them so much quicker from the field means... See more

Company replied


Company details

  1. Food & Beverage Exporter

Written by the company

Richardson’s Jersey Royals are proudly grown on the island of Jersey by one of the island’s oldest farming families, with a heritage dating back to the early 1500s. Built on generations of knowledge and care for the land, our approach combines traditional farming values with modern techniques to produce Jersey Royals of exceptional quality and flavour. Our potatoes are carefully hand picked and gently handled to protect their delicate skins, before being washed and packed using a unique system designed to preserve freshness and taste. From field to fork, every step is focused on delivering the authentic Jersey Royal experience that has made them so highly regarded. We grow all of our crops to LEAF Marque standards, with a strong emphasis on sustainability and soil health. Our use of liquid seaweed as part of our growing process supports both the land and the flavour and texture of our potatoes. Whether purchased locally or delivered directly to your door, Richardson’s Jersey Royals are a true taste of Jersey: fresh, distinctive, and produced with care at every stage.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Delicious and so easy to have them…

Delicious and so easy to have them delivered to our door!!

3 May 2026
Unprompted review
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

Thank you Richard. We put a lot of effort into ensuring our Royals reach you as quickly as possible, from the moment of your order. Glad you found it easy - thanks for your review.

Rated 1 out of 5 stars

The deliveries do not arrive for many…

The deliveries do not arrive for many days by which time the potatoes are soggy.
SACK YOUR DELIVERY AGENT

2 May 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Hi Jonathon, thank you for taking the time to leave your impressions. We’re really sorry your order didn’t arrive in the condition it should have on this occasion.

We completely understand your frustration and appreciate how disappointing this must have been. A replacement has now been sent, and we hope this reaches you in much better condition.

We’re continuing to closely monitor delivery performance and genuinely appreciate your feedback.

Rated 5 out of 5 stars

have been a recipient of jersey royal…

have been a recipient of jersey royal potatoes for several years, and continue to recomend them to friends and family ,48hrs field to plate, nothing comes close

1 May 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thanks for the kind words and your support year-on-year, it really means a lot to us. Great to hear of your positive experience with us over that time - it's our pleasure to continue to serve you!

Rated 5 out of 5 stars

Great taste and quick delivery.

Although I have not eaten any yet I can only go on what they were like last year and I had no complaints as they were great taste.

2 May 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thanks for the review Mick - and we don't think you'll be disappointed, it's another super crop this season. Thanks for your support, it means a lot.

Rated 5 out of 5 stars

What could be better - freshly dug and despatched Jersey Royals!!

Fantastic tasty potatoes arriving in great condition. Easy to prepare and even the grandchildren like boiled potatoes with plenty of butter on!!
Excellent , quick delivery I cannot belive how quickly they arrive.

1 May 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Thank you Sue, what a fabulous review! We're delighted you're happy with your order and the quick delivery.

Rated 5 out of 5 stars

4th or 5th season of ordering from…

4th or 5th season of ordering from Richardsons,always very pleased with the potatoes

28 April 2026
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Reply from Richardson's Jersey Royals

Thanks Ian - we appreciate the kind words and continued support each season. Enjoy your Royals!

Rated 5 out of 5 stars

Excellent potatoes,very tasty

Excellent potatoes,very tasty. Efficient service from ordering to the door.

1 May 2026
Unprompted review
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Reply from Richardson's Jersey Royals

Great to hear of your positive experience all round, Jane. We do everything possible to lock in that field fresh taste right to your dinner plate. Glad to hear that's the case for you - thanks for sharing!

Rated 5 out of 5 stars

Perfect potatoes

Perfect potatoes! Delivery brilliant!
Reminder of all my visits to Jersey over 40+ years which I unfortunately can no longer do!

21 April 2026
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Reply from Richardson's Jersey Royals

Hi Susan, it's lovely to hear that you can get that reminder of visits to our island through your order. Thank you for the kind feedback, we appreciate it.

Rated 5 out of 5 stars

The spuds are delicious

The spuds are delicious, only place where you get proper Jersey's not old stock in supermarkets purporting to be Jersey that taste of nothing. Not cheap but no postage costs and worth every bite!

21 April 2026
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Reply from Richardson's Jersey Royals

Thanks Pat, it’s great to hear you can taste the difference. We put a lot of care into how our Royals are grown, picked and packed to make sure they arrive as fresh as possible. We really appreciate your recommendation.

Rated 5 out of 5 stars

There’s spuds and there are Jersey Spuds

The taste - freshness - delivery - value for money - but I wish we could grow some

28 April 2026
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Reply from Richardson's Jersey Royals

Thanks for the lovely review - and super to hear of your positive overall experience. It's what we strive for and great to know we achieved this for you with your order.

Rated 1 out of 5 stars

I have not received my order

I have not received my order

28 April 2026
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Reply from Richardson's Jersey Royals

Hi Steve, we're sorry your order has yet to arrive. Apologies that our service has not met the standard you would rightly expect on this occasion. If they did not arrive with you, please reach out to us at info@richardsons.je and we can look to rectify this for you.

Rated 5 out of 5 stars

I order from this company every jersey…

I order from this company every jersey royal season and I've never been disappointed..the delivery quick and they are packaged really well and the taste of their produce..well just simply delicious

28 April 2026
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Reply from Richardson's Jersey Royals

Thanks Gillian - this is lovely to hear. We really appreciate the support each season. From field to fork, we're always striving to lock in that fresh taste - we're really pleased you're happy with your order!

Rated 5 out of 5 stars

We have been ordering our Jersey Royals…

We have been ordering our Jersey Royals from Richardson since lockdown in 2020.
Every time we have received excellent service, easy to order and speedy delivery.
Will continue to use them.

28 April 2026
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

Great to hear Amanda. We put a lot of time and effort into each part of the process, from picking right through to ordering and preserving the taste through speedy delivery. It's wonderful to hear we've been able to provide this since lockdown, Thank you for your valued support - we look forward to serving you for many more years to come!

Rated 2 out of 5 stars

Really wanted to enjoy some fresh…

Really wanted to enjoy some fresh Jersey Royals with Sunday lunch, however your delivery company Evri let you down, thankfully you realised there was an issue and they were finally delivered today, Tuesday. Not entirely sure what happened with the first order as seemed like and automated email email response stating something had happened without actually confirming the issue? There couldn’t have been a delay as only the second order turned up, so where did the first order of potatoes end up?

28 April 2026
Unprompted review
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

Hi, thank you for your review. We’re really sorry to hear about your experience.

You’re absolutely right to expect your order to arrive in good time, and it’s frustrating when that doesn’t happen. We rely on our delivery partners to get orders to you quickly, but take responsibility for the overall experience. On this occasion it clearly wasn’t good enough.

We’re pleased the replacement reached you, but appreciate that it wasn’t when you expected it. We’re continually reviewing delivery performance and processes to minimise issues like this, as getting our potatoes from field to fork quickly is something we take a lot of pride in.

If there’s anything further we can do for you, please don’t hesitate to get in touch directly.

Rated 5 out of 5 stars

Excellent

Excellent. Very quick despatch of delicious tasting potatoes. My 'go to' provider of Jersey Royals, every year. The best.

21 April 2026
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

Hi, thank you for your kind review. We really appreciate your continued support!

It’s fantastic to hear you’re enjoying the flavour our Royals and that they’ve become your 'go to' each season. We do all we can to get them from field to fork as quickly as possible, so it’s great to know that’s coming through.

Thanks again for ordering with us each year, it means a lot.

Rated 5 out of 5 stars

Being able to get them in a far better…

Being able to get them in a far better condition than we can get them in the uk an excellent service at a reasonable price

20 April 2026
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

That's great, and we're really pleased to hear they arrived in great condition. We take great care with handling, packaging and delivery, so it’s great to know that’s coming through. We really appreciate your feedback, thank you!

Rated 5 out of 5 stars

Try them !!

These Jersey potatoes are top of the line for taste …a creamy and buttery flavour and smooth silky texture. They ate not cheap but I justify my weekly box because We wait all year until we have the pleasure of eating them again .I recommend them highly as I have never found a supermarket Jersey that is any thing like these !!

20 April 2026
Richardson's Jersey Royals logo

Reply from Richardson's Jersey Royals

Thanks very much, we’re really pleased you’re enjoying them. Great to hear the flavour and texture stand out. Definitely worth the wait! We truly appreciate your continued support each season.

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