Was a better experience once I got support involved. Hopefully order is shipping today as expected. I would have preferred to exchange the shirt that did not fit back but the alternative of getting a... See more
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Your trusted store for all things Football (Soccer) merchandise.
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Stellar Customer Service Experience!
Although the tracking website is delayed, the product was delivered reasonably fast. The size I chose was not right and contacted Customer Service. They were EXCELLENT! Quick and easy with a new replacement size on its way! 5 Stars on the Customer Service side!
I ordered the wrong size and jersey…
I ordered the wrong size and jersey (total mistake on my end). The customer support I received was incredible. I was offered a hassle-free replacement instead of shipping the jersey back - they made it incredible easy.
Time frames for for delivery delays when ordering so have choice
Ordered with plenty of time for Christmas delivery! Parcel appears to still be at overseas location for 3 weeks, but says in transit ! Company poor response to enquiry. Hoping not a scam
Received my jersey with some defects
Received my jersey with some defects, I wasn’t too happy with the quality. Romabelle was quick to remedy my issue and order a replacement for me. Romabelle is the reason I’ll order again.
Nice customer service, that's it.
Jersey was awful, but customer service was quick to respond and very helpful. Sent another jersey free of charge. Arrived 4 weeks later, slightly better condition, but a neck size which was big enough for an elephant to get through.
The jersey looks great and is really…
The jersey looks great and is really comfortable. The service I received was really helpful. I had issues organising the correct size and the team were quick to help me facilitate a change prior to sending. Very grateful!
A few problems that got sorted right…
A few problems that got sorted right away. Great and fast response. Will be ordering again.
Cheers guys.
football shirt as a gift…
I ordered a football shirt as a gift for Christmas, it was the most reasonable price I could find for the size I required, only drawback was estimated arrival would be possibly just after 25th December, I went with it as I wasn't needing it for the day. To my amazement it arrived just over a week after ordering, thank you so much, I will definitely be shopping here again and have already started recommending
Very helpful!
Initially the wrong football top…
Initially the wrong football top arrived but the company was great at sorting this out and their communications were excellent. Special thanks to Romabelle
Amazing customer service
Amazing customer service. Quick and kind - we made a really dumb mistake on our order and they went above and beyond to make it right for us. Our son will be thrilled with his pile of Arsenal kit! Thank you!
Also, best prices I’ve seen online.
Post Order change
I needed to change a name I ordered on a shirt. I emailed hopefully. I had a response 24 hrs later, a Sunday, telling me my requested name change had been processed. The end. No chain of emails. No nonsense. Plus the shirts are amazing.
The customer service was very good
The customer service was very good, fast and efficient. They replaced a faulty jersey immediately and were very helpful
Very Nice expérience
Very Nice expérience, jersey are very good quality and customer expérience amazing.
They fixed my mistake!
I placed an order but made a mistake with the size. I was worried the gift wouldn’t arrive in time so I contacted support and they made arrangements to ensure I would have the right size, in time. I can’t thank them enough for taking the stress away. They have guaranteed a return customer. Thanks guys!
Ordered 3 shirts
Ordered 3 shirts, they were delivered but didn’t fit, contacted help line and had conversation with Romabelle who was extremely helpful and sorted out my replacements, definitely will order again and recommend to family and friends, thank you again to Romabelle for being helpful, quick, friendly, supportive 5star
Romabella was great with handling my…
Romabella was great with handling my issue. 5 star for her. Jersey quality is good as well.
Great service from Romabelle
Great service from Romabelle. Thank you
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