Jessky Reviews 407

48 hours and no email confirming msg received or sending even though claims received in 1-4 business days. All I have received is a paypal receipt.

I have emailed and no response.

WhatsApp feature doesn’t work and no active email address or any
Contact details to be found just a submission form that doesn’t get answered

Pretty sure I’ve been scammed out of my hard earned money

Got my order and my machine was missing parts. After emailing customer support and waiting a few days they were able to resolve my issue by letting me know that there was a second package I was receiving with the parts. Andy was very friendly and helpful and reassured me that the package was on its way.

Good company, very good at responding to customers emails etc, and the product is very nice

Although my item was delayed due to a busy period there was good communication and updates from Jessky. The product is very good value for money and I would not hesitate to buy again even if there was a delay.

Bad service. Will not respond to emails or communication. I’m very frustrated at this point as it’s been 6 days and haven’t received anything about my order

Fantastic products and service. Will definitely buy more accessories soon.

Purchased a product from this company over a year ago. Had some issues with it, and they were just amazing. They helped troubleshoot and unfortunately (due to my own fault) the product was not fixable. They worked so good with me to purchase the same product at a lower price because I didn't need everything that came with the original product. Amazing customer service top notch!!!

Great fun we love it exactly what we wanted

I ABSOLUTELY love the machine! It's quite, heavy enough to stay in place for a vigorous workout and handles any size toy I attach to it. I would recommend it to everyone.

Fast shipping and excellent customer service.

Easy website to follow, quick despatch and quality products

Producted recieved and worked well then it ended having an issue. I get it, sometimes things happen.

I contacted support and they shipping me replacement parts that fixed my device free of charge. They made it right. Great customer service.

Again if I could give zero scoring I would!! After roughly 30 emails back and forth regarding I didn’t receive my parcel with proof from Royal Mail I hadn’t received it they still won’t give a refund disgusting company and customer services avoid this company!!!!

Having searched and finally found a machine that was reasonable price and guaranteed delivery I bought and it arrived within 5 days. Open box and have assembled and will try out on Monday when house is empty, looks great and hopefully will fullfill my sexual desires, plus cheaper that an escort. Love it

Uk based...Decided to buy , was a little sceptical becauseof the price but thought for a 1st time machine , it can't be that bad..hopefully. I was amazed with how quick dlivery was, a matter of days, i wasnt expecting it till Mid Jan. When iopened box i was surprised by how light and that confirmed my fears on the quality...but i am wrong.. OMG ... what a machine, best £80 i have spent. If thinking about it just buy one, you willl not be disaoointed

The product came defective. The suction cups would not attach. The rubber of the cups is of poor quality. It bended during transit. The customer service rep was quite patronizing and gave some recommenditions you would give a child cleaning a rubber toy. Cleaned it and wet it were two of these. I took two clips showing how the cups wouldnt attach regardless of the surface. Their reponse was to flatten the cups by pressing it with a hard object.
After weeks of going back and forth they said they will give me a refund but i would have to send the item back to China. It seems some obscure address i decided not to use it. Chances are the item would not have arrived. It would have cost me more than half to send an item that size to China. They said that because is a sex toy i could not send it to a nearby facility.

I had shared the address of the facility they gave me to return the item to but they asked me to remove it. Trustpilot reached out saying that if i did not removed the address they would take down my review. I shared it in the first place because it was a unusually long address that the post of office could not locate when i tried to mail it back to them. It was a fake address. My response to them was if this was the legit address of their facility why would they have a problem with me sharing it with the public.

Buyer be aware that if your item comes defective and need to return it they will put you to the worse return process experience.

Their site does say that they will decide the refund amount when the item arrives.

Their customer service sucks. They don't reply to their emails
This has been ongoing for over a month. The connector pieces for the toys is broken. Even offered to purchase. Still nothing.
Unacceptable customer service
Beware!!!

Update..... Finally got a response. They lie and say they've responded to every email. Nothing on the original thread or in my spam. Why would I be unsatisfied if they did respond. On there only 2nd response, they say I never bought a machine from them. I never said I did. I know they have the same attachments that I needed. Wasn't looking for free. Offered to pay. Still BEWARE

😍😍😍😍man no longer needed! Excellent product for the price, read a few reviews so paid on PayPal, was a little dubious but knew I could claim money back if crap company, but it came and I’m one happy lassy x

They sent me the wrong product, but they corrected the mistake very quickly.

So far I’m very disappointed. Their website says "We ship from warehouses in United States, United Kingdom, Canada, Australia, France, Germany. So depending on where you are located, your order will arrive in 1-4 days" (copied and pasted from their website). I live in Ontario, Canada.

But mine shipped from China and I owe $45 CAD in import duties. It also didn’t even begin to ship until 3 days after i paid and won’t be delivered until the 29th (I paid on the morning of the 18th). I selected free DHL shipping which said it would deliver in 1-4 days. This is a complete misrepresentation and the client should be notified BEFORE something ships from China so they can decide if the fees are worth it (and they aren't to me!)

There is NOTHING about duties on their website. The seller is being irresponsible not mentioning that they ship from china and you may owe a fortune in import fees if you have an expensive product being delivered (mine was less than $300 but it’s easy to spend over $1000 on the site)

Edited to add: the company contacted me through trustpilot while I was camping so I missed the 4 day window to give the company more info. Ridiculous lol. Save your time and money and buy a different product. I can prove I purchased this one. I have my receipt and order number.

They have requested my review be removed so I have now submitted my receipt of purchase. I will also provide my UPS fees.