JHP Services Reviews 

99
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team provides exceptionally professional, friendly, and thorough support for various plumbing and heating needs. People deeply appreciate the prompt communication, clear explanations, and reliable scheduling when booking their appointments. Some people also felt that the annual care plans, comprehensive maintenance checks, and detailed follow-up reports provide fantastic long-term value. Reviewers consistently note that work areas are left completely spotless, ensuring a smooth and stress-free process from start to finish. Consumers emphasize that they can fully trust these reliable professionals for any ongoing home maintenance.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a consistently professional, friendly, and... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from a super friendly team. Responded quickly to initial enquiry about faulty home boiler control timer. Visited to give quote (very competitive). Installed new system quickly and... See more

Rated 5 out of 5 stars

Jamie is friendly, courteous and an absolute professional. I’ve used his services for over 10 years. He fitted a new boiler system for us (still going strong with never any issues) when we first bough... See more

Rated 5 out of 5 stars

Have employed Jamie for several years now. Excellent work carried out every time. Latest visit was to service Gas Boiler and install a new kitchen sink with Quooker boiling water tap. Very good explan... See more

Rated 5 out of 5 stars

First time meeting Jamie was at my mother's house. She was planning on replacing her water pump (which would only fail every year)and was not a very good working system. Jamie instantly saw a far g... See more


Company details

  1. Gas engineer
  2. Gas installation service
  3. Central Heating Service
  4. Plumber

Written by the company

JHP Services is your trusted local expert in plumbing and heating services, proudly serving the Edinburgh community and surrounding areas. With years of experience, we have built a reputation for delivering top-quality workmanship, exceptional customer service, and reliable solutions for all your plumbing and heating needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

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4.9

All reviews

(99)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

JHP Services were recommended to us

JHP Services were recommended to us last winter when our boiler suddenly died during the coldest week. Jamie and his team attended and got everything back up and running, and carried out a service as well, as that was due. This last week, again, a boiler issue was resolved speedily, and economically. To put it briefly, I wouldn't be calling anyone else in a heating emergency. The team have also been helpful in recommending other tradesmen to us. 5-star all the way.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great job

What can I say Jamie is a great guy kept in touch at all times. Great company and I will definitely use them again if required

11 July 2025
Unprompted review
Rated 5 out of 5 stars

No more pain of leaky drain

I called JHP Services to deal with water from my shower leaking into the flat below. Jamie attended and carried out a fantastic job. Where another quote had suggested that the only solution was to rip out the entire shower, Jamie persevered with a fiddly shower drain replacement, potentially saving me hundreds of pounds. He then re-siliconed the whole shower area, and left it looking as good as new.
He also came across as a genuinely really nice guy too.
I will definitely use JHP Services again in future, and would definitely recommend.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service all round

Brilliant service all round. Jamie took his time when servicing our boiler and explained its (rather complicated) set-up to me in layman’s terms. I have no doubt if any issues in future we can contact company for advice.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Jamie arrived at agreed time, explained exactly what job entailed. Completed work,neat,tidy,answered all queries. Excellent service. Would highly recommend.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy

Jamie diagnosed a fault that a very well known boiler company based in Edinburgh couldn’t. Very easy going as well as Alexandra being efficient and polite on the phone. I’m now on a contract with them due to their expertise.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

Excellent in every way. We had a whole water cylinder removed and replaced with an up to date and energy efficient new system in just 2 days. The job was done with great care, and with explanation of the process involved which otherwise would look very complicated to a less technical person! A friendly and knowledgeable team ,I would recommend 100%!

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Very thorough and efficient service…

Very thorough and efficient service from Jamie and the office, doing the gas boiler servicing and stabilising the bath to avoid a leak, which hadn't been done quite right by a different company before.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Heating System Renewal

My project was a deep refurbishment of a traditional tenement flat and it included all new plumbing and heating throughout. This included a new gas boiler and hot-water underfloor heating. I was introduced to JHP Services through The Heating Hub (who worked with me to decide on my requirements). I am a Civil Engineer by training, and I have lots of construction experience - I know enough to spot the difference between expertise and bullshit. Jamie Lipscombe and his team quickly established themselves as people who know their stuff. They gave helpful advice about fine-tuning our design and specification. Their price was competitive and there was no milking of the variations. They responded to the programme requirements and the interfaces with other trades. This was a no-fuss, no-drama experience; the system was commissioned and certificates produced promptly on completion. JHP Services will be my first port of call for any plumbing and heating in the future.

10 February 2025
Rated 5 out of 5 stars

Boiler service

We needed a boiler service as we were having problems with our heating. Jamie was really great and talked us through the whole process. We’re very pleased with the service from JHP and we’re already talking to Jamie about another job we need doing.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Would definitely recommend. Checked in twice to make sure everything was ok. Impressive customer service.

A ELLIOTT

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Same day boiler repair

Had JHP out today to carry out a repair to our boiler, fast and efficient service. Thorough with their approach to the diagnosis of the problem, repaired fault with new part. Extremely impressed with the first time fix, highly recommend.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Required my boiler repaired as it kept loosing pressure

Required my boiler repaired as it kept loosing pressure .
From my first enquiry until the very end this was one of the best experiences I’ve had with any company .
Jamie was very professional but also very personable , he explained everything , answered all my questions and gave me a message the day after he’d finished to make sure we were happy with everything .
Will 100% be using them again to get a full service later in year and we couldn’t recommend them enough .

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Jamie and the team carried out a full renovation to one of my properties, from start to finish the communication was excellent and couldn’t fault the hard work put in throughout the job. Would highly recommend JHP services to anyone to guarantee a job done to the highest standard.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

Experienced and Reliable

I have used Jamie and the team at JHP for years on both my rental portfolio and private commissions. Their professionalisms and expertise is second to none, reliable and friendly staff. Would highly recommend.

1 February 2025
Unprompted review

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