I like your old website dashboard much better. The new one is too confusing and I find extremely limiting when trying to make a decision on buying a product, which in the end I end up not buying becau... See more
Company replied
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See what reviewers are saying
This program has been so wonderful and successful. For an introvert, the ability to do almost everything virtually is amazing. The nurse practitioners and doctors are incredibly knowledgeable and answ... See more
Company replied
I would definitely still recommend Jill health aside from all these negative reviews. Yes you can tell that the company is on the newer side but this hasn’t bothered me. They provided me a weight loss... See more
Company replied
I was a patient with this company for about a year. They were more concerned with charging monthly fees than they were with actual patient care. Lab work was often hard for labs to read. Their websi... See more
Company replied
Company details
Written by the company
Jill Health is Canada's first fully online telemedicine clinic built for women, connecting Canadian women with licensed doctors and nurse practitioners for care that used to mean a waiting room, all from your phone or laptop. We offer treatment programs for menopause and hormone optimization, weight management, sexual health, skin, hair loss, longevity, and allergies. Every program starts the same way: a free online medical assessment, followed by a one on one review from a licensed Canadian clinician. If a treatment is appropriate for you, your prescription is filled by a licensed Canadian partner pharmacy and shipped directly to your door in plain, unbranded packaging. Our care team is available through secure messaging for ongoing support, so you are never just left with a prescription and no one to ask questions. For programs that include lab work, we build your plan around your own biomarkers rather than a one size fits all approach. We are 100% Canadian owned and operated, and every clinician and pharmacy in our network is licensed to practice in Canada. Jill Health offers free, discreet shipping across the country.
Personalized healthcare for Canadian women.
Written by the company
- We're a 100% Canadian digital clinic offering personalized treatment plans for women.
- Browse our treatment options and choose the one that interests you. You’ll be asked to complete an online medical consultation, providing our medical team with the information they need to determine if the treatment is right for you.
Free Canada-wide discreet shipping
Ships within 3 to 5 days.
If approved, your medication will be shipped within 3 to 5 business days.
Contact info
222 Bay St, Suite 3000,, M5K 1E7, Toronto, Canada
- hello@jill.health
- jill.health
Lose weight your way.
4.1
Great
286 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New Website Dashboard
I like your old website dashboard much better. The new one is too confusing and I find extremely limiting when trying to make a decision on buying a product, which in the end I end up not buying because I lose interest because you can’t go back-and-forth to look at an item description, and a price. Especially if you send promos. The old website worked much better.
6 January 2026
Unprompted review
Reply from Jill Health
Thank you for your feedback. We’ve shared your comments with our team as we continue working to improve the experience.
I love about Jill Health that they’re…
I love about Jill Health that they’re online no appointment booking or getting to the doctors office. Just log into my account send a message and a health professional will quickly contact you and listen to my concerns. They will propose to me products that will help me with my situation.
16 December 2025
Unprompted review
Reply from Jill Health
Thank you for sharing your experience! We’re so glad to hear that our online process is convenient for you and that our team has been responsive to your concerns. It’s great to know that we’re able to help you find the right products for your situation.
Everything was so smooth unlike the…
Everything was so smooth unlike the other website ! Please keep it up, thanks.
14 December 2025
Unprompted review
Reply from Jill Health
Thank you for sharing your experience! We’re thrilled to hear that everything went smoothly and that we could provide a better experience for you.
Convenient service
Convenient online health services. Fast shipping.
28 November 2025
Unprompted review
Reply from Jill Health
Thank you! We’re glad you’ve found our online services convenient and our shipping fast. We appreciate you choosing us!
Good Customer Service
Whenever I have a question someone will get back to me quickly. Every time I have had to change the date to have my order delivered it has not been a problem. I was on Ozempic initially and changed to Wegovy. Weight loss has been slow as I have only lost 24 lbs in 2.5 years. I still happy that I have lost the weight with no side effects. Just wish the prices were lower.
6 November 2025
Unprompted review
Reply from Jill Health
We’re glad to hear our team has been responsive and that your treatment has gone smoothly without side effects. Congratulations on your progress — every step counts, and it’s great to see your commitment paying off!
We truly appreciate you taking the time to share your journey with us.
It's good and it's great for your…
It's good and it's great for your service keep it up!☺️
27 October 2025
Unprompted review
Reply from Jill Health
We’re thrilled to hear you’re happy with our service — your support means a lot to us!
Easy and convenient medical care for…
Easy and convenient medical care for items that support well being and women’s health. Highly recommend your service
20 October 2025
Unprompted review
Reply from Jill Health
Thank you for your kind words!
We’re thrilled to hear you found our service easy and convenient, and that it supports your well-being. We really appreciate your recommendation!
Amazing experience and very helpful :)
16 October 2025
Unprompted review
Reply from Jill Health
We’re so happy to hear you had such a great experience! Thank you for taking the time to share your review.
Reply from Jill Health
Thank you for sharing your experience! We’re so glad to hear that everything was quick and hassle-free for you. We appreciate your support!
Jill Health is always there for any…
Jill Health is always there for any questions or concerns. They keep up with any bloodwork or consultations. I would recommend them to anyone looking to loose weight.
7 October 2025
Unprompted review
Reply from Jill Health
We’re so glad to hear that you’ve had a positive experience with our team and that you feel supported throughout your journey. We truly appreciate your recommendation and are thrilled to be part of your progress!
As it is expected
As it is expected. The parcel received on time. The medication is also working perfectly
12 September 2025
Unprompted review
Reply from Jill Health
Thank you for the amazing review! We’re so happy to hear you had a great experience and that your order arrived quickly. Your support truly means a lot to us.
Great Company
Great service, easy and quick approval process, and great products.
8 September 2025
Unprompted review
Reply from Jill Health
Thank you for the amazing review! Your support truly means a lot to us.
Reasonable prices
Reasonable prices, good products, prompt & friendly support.
Website confirmation of your identity didn't work for me, & I had to get Customer Support to do that for me from an email image of my ID that I sent to them.
25 August 2025
Unprompted review
Excellent service & website
Very convenient & easy to use the service, I have purchased Latisse from Jill Health & it is much easier & cheaper than going to a med spa!
15 July 2024
Reply from Jill Health
Thank you for your fantastic feedback! We’re so happy to hear that you found Jill Health convenient and easy to use, and that Latisse worked well for you. Offering an accessible and affordable alternative to med spas is exactly what we aim for.
Thanks for choosing Jill Health!
Sincerely,
The Jill Health Team
Reply from Jill Health
Thank you for the great review! We’re glad to hear everything was hassle-free and arrived promptly—just the way it should be!
I'm extremely please with the service…
I'm extremely please with the service and product I received from Jill Health.
19 April 2025
Reply from Jill Health
Thank you so much for your kind words! We’re thrilled to hear you’re extremely pleased with both the service and the product. We’re here whenever you need us!
More interested in charging monthly fees than they are with your care.
I was a patient with this company for about a year. They were more concerned with charging monthly fees than they were with actual patient care. Lab work was often hard for labs to read. Their website makes it next to impossible to follow up. You will receive lab work a refills LONG after your current prescription runs out leading to withdrawal symptoms and next refill to be ineffective. I ended up gaining weight due to this.
Go see your doctor.
1 July 2024
Reply from Jill Health
I'm really sorry to hear about your experience — it’s clear we didn’t meet the standard of care you deserved, and that’s not something we take lightly. Delays with lab work, difficulty navigating the platform, and gaps in prescription timing are incredibly frustrating, and I understand how much that can impact your health and trust in our service.
I’d appreciate the opportunity to look into what happened and see how we can improve from your feedback. If you're open to it, please reach out to me directly at help@jill.health — just ask for Joe. Thank you for taking the time to share this.
Was not transparent regarding billing…
Was not transparent regarding billing and then sent out prescriptions before reviewing insurance, that could not be returned.
25 May 2024
Reply from Jill Health
I'm really sorry to hear about your experience — it’s absolutely understandable to feel frustrated if things weren’t clearly communicated around billing and insurance. Transparency is something we take seriously, and we apologize for the confusion and inconvenience this caused.
I’d really like to look into this personally and see what we can do to make it right. Please feel free to reach out to me directly at help@jill.health — just ask for Joe. Thank you for bringing this to our attention.
Thank you for your good client service!
25 May 2025
Reply from Jill Health
You're very welcome, and thank you for the 5-star review! We're always happy to provide great service and appreciate your support!
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