JLC Motors Ltd Reviews 

Jay is a pleasure to deal with , sells honest well prepared cars , recommend purchasing a used car from these guys, doing things properly

I collected my Hyundai i10 from JLC Motors and couldn’t have had a better experience. Both brothers were incredibly friendly, welcoming and genuinely helpful from start to finish.

James in particular was so efficient and reassuring, everything was explained clearly, nothing felt rushed, and the whole process was completely stress-free. It really felt like they cared about making sure I was happy and comfortable, not just making a sale.

A lovely, honest dealership with great customer service. I wouldn’t hesitate to recommend JLC Motors and would happily buy from them again. Thank you both!

Thank you!
Lisa

Good morning to anyone that is reading this review ,I recently took a very big gamble and bought a car off this company for my grandson I hadn’t even seen the car I paid my £250 deposit to secure it ,even then I was extremely anxious and worried about this as I was in Plymouth and this car was in Essex ,not exactly around the corner , well can I just say James who was dealing with me was extremely understanding, and knew I was worried about parting with a large sum of money , he kept in regular contact with me by phone or email, told me when the car would be on its way I then parted with the money as it was a cash sale ,which he kindly gave me £200 off the price , even then I thought that’s it I have been scammed what am I doing here , but true to his word the car arrived , anyway things didn’t go quite as planned which I don’t really need to go into ,but yet again this young man was absolutely brilliant ,again kept in regular contact advising me and being so understanding about everything , never once lost his cool a really very professional young man who knew his trade very well and how to deal with customers , I can honestly say I was blessed to have met such a nice man who actually cares about people and not just in the trade to make money , we can’t thank him enough for sorting everything out for us so quickly , I would highly reccomend this Companh thank you so much James I hope your Company gets a great boost for customer care and empathy well done
Marion & Ewan x

Just brought a bmw 420d m sport convertible from this company would like to say a big thank you to James on helping me choose this car as didn’t pressure me once let me take my time to decide on buying this car which I’m very happy with so once again thank you James and wish you all the best for the future
Chris

Searched autotrader for a Honda Crv and found 1 at JLC MOTORS , contacted them and spoke to James who told me all about the car and service history of the vehicle . We then applied for Finance for the Car thought the garage and got accepted straight away . Mon the 14/07/25 , I contacted James again to inform him that we had got yhe finance for the car and could I pay the £99.00 reserve fee , I didn't want to lose the car . We then arranged for me to collect the car on Thursday 17/07/25 . I informed james that we were travelling up from the isle of wight by train , and straight away james offered to pick us up from the train station . When we got to the Wickford train station james picked us up and took us to the garage , I didn't feel pressured at all to purchase the car , we were left alone and within the hour we had a little test drive , didn't really need it after james told us all about the car , he is so knowledgeable about cars it's unbelievable, we then left within a hour with our new car .I cannot think james and his team for everything they did for us , and I will certainly be telling all my friends and family to go to them if they need another vehicle or are looking to change their vehicle, I will definitely be a returning customer without any hesitation. Thanks again
Richard Hopewell

Purchased my 520d from this dealership over a year ago, still in love with it! No issues whatsoever in the whole time I have had it, very honest dealer and would recommend to anybody.

All I will say it don't buy off this company sold a car that clearly stated in there add full service history, only to find out when we needed to use warranty as there where few major issues after a few months off purchase we were told the car is in fact only part service history, all we got from there end it was our fault and problem, this was only brought as a second car as we have a disabled son who spends alot off time in hospital so another car was needed to get our other young kids to school, so we had no choice but had to spend over 2k to fix this car totally disgusting service and as usual reading other people's experiences he blames them and say they are lies etc I have also been in contact with trading standards and handed everything we had from messages and the correct add that he posted selling the car, let's say im not the only one who has been to trading standards they are looking into JLC and hopefully they can do something about false advertising a car fingers crossed, he also blocked my number

Fantastic first experience buying from trade, James made sure everything was looked after on the car, getting it to the best standard possible,
Even fixing minor scuffs on the car which most traders wouldnt!
James was helpful friendly and not at all pushy.
I couldnt fault jlc motors and will definitely return in the future!
I cannot recommend jlc highly enough
Great experience

This garage just has old bangers paid 1900 for a car when they knew it needed a new alternator the car was filthy inside and out called to advise after being told 30 days guarantee to be told no we don’t fix the car have contacted trading standards who were very interested in this company so be aware don’t buy anything from this guy he will be featured on rouge traders 1900 down the drain so do yourself a favour and stay clear also tell friends and family as nothing worse than being ripped off can not wait for him to get a visit in the next few days

Apologies yes completely wrong business - this was for JLC Motors Newcastle - you might want to try and stop them using your name.

I gave JLC Motors a call and boy am I glad I did! The service was absolutely second to none from start to finish, I love my new car which was super clean, I’ve had it 3 months now and it’s been brilliant, will definitely be returning when I need a new car.
HIGHLY RECOMMEND

Very friendly and extremely helpful, highly recommend this service

Very good service would high recommend them to everyone I know. Very honest and helpful from start to finish.

Bought a second hand car from JLC motors and was such an easy going experience. From first contacting about the car to picking up the keys the process was really quick and really simple. Couldn’t recommend enough

Great Experience, great communication throughout the whole process even organised to have the car delivered by trailer. Would highly recommend using them. Car was absolutely immaculate when it arrived as well I'm very happy.

HIGHLY RECOMMEND using jlc motors!
I brought a Audi A3 from them, James & Darren made the whole process from viewing to delivery stress free and an overall great experience as this was my first car. Was a pleasure dealing with both James and Darren from start to finish, both great chaps! Car was immaculate and the service was 11/10 Can’t recommend them high enough! Overall pleasure dealing with them and a great experience thank you so much! Will for sure use them again in future!

Recently bought Ford S-Max, Stewart dealt us. Absolutely amazing person and company to deal with. Did not meet the owner Craig but hats off to him for simply excelling the customer expectation. No sales pressure, no extra selling - Warranty 3 yrs included as standard - wow

Thank you JLC Motors! Fantastic service from start to finish. Excellent customer service and brilliant knowledge. Went here enquiring about upgrading my car and they helped me all the way through. I’m so happy with the new car and received great service in exchanging the old car.

Would recommend to anyone! Thank you

Absolute disgrace. Do yourself a favour and don’t ever purchase a vehicle from here. Blocked my number when I requested he fixed my partners car, this is not an isolated incident, please check trustpilot and you’ll see a review from someone else stating they have also been blocked.
He sold my partner an Audi TT with an air con compressor that didn’t work, claimed on warranty only to be told we’d still have to pay £212 , he couldn’t give a care in the world.
After 200 miles it seems both top mounts needed replacing, they were extremely worn and this should have been picked up.
Left her extremely upset on two occasions, once you’ve left the premises James and Harold Collingwood of JLC Motors Benfleet DO NOT CARE.
Also as a side note James tried to claim it’s “wear and tear” the warranty company won’t cover it - the car was sold with an autogroup wear and tear warranty!? I have the paperwork, he doesn’t even know what warranties he’s selling with the cars.
Even if it was “wear and tear” the consumer rights act 2015 states the product (car) must be fit for purpose for a reasonable period of time. James seems to think 200/300 miles is reasonable. So unless you want to be forking out over £400 less than 1 month after purchasing a car, please do not even interact with JLC Motors. You have been warned.
James seems to have flagged this review stating he hasn’t had a personal interaction with us. We can provide a bill of sale, bank statement and v5. If you want to run your business like a crook then don’t try and get people to remove reviews why they are honest!
I’m not the only person you’ve blocked!