Catapult Reviews 

106
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

3 of my clients have all had a very bad experience with this agency. We certainly won’t be using them again. Very abrupt and unprofessional from the outset. Avoid at all costs.

Rated 1 out of 5 stars

I Went to my onboarding session just for them to lose all proof of my right to work documents. When I emailed them they asked me to send a picture of my passport which sounds very unprofessional and f... See more

Company replied

Rated 2 out of 5 stars

The reason why I put 2 stars is because one moment there will be loads of shifts then the next there won’t be any, I make my money through this agency but I have been now forced to try look for anothe... See more

Company replied

Rated 3 out of 5 stars

They found me work quite quickly, and I enjoyed the role, but it’s been months since I joined and they only seem to have one company to work for in my city. I completed all the training modules ea... See more

Company replied

Company details

  1. Recruitment

Information provided by various external sources

Catapult is a flexible working app that lets you choose exactly when and where you work. When you join, you'll get access to 100s of shifts with top restaurants and bars, major stadium events and your favourite high street retailers.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

106 reviews

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1.5

All reviews

(106)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Vanity

Too many employers you work with are discriminatory based on personal appearance.
Living in the past.

22 November 2018
Unprompted review
Catapult logo

Reply from Catapult

Hi Ed thank you for taking the time to leave a review. We’re so sorry that you feel that way. Our Candidate Management team take discrimination very seriously. Would you be able to email us at team@joincatapult.com with more information so that we can escalate this for you?

Annabel @ Catapult

Rated 3 out of 5 stars

Not many shifts

Not many shifts
Well organized app

22 November 2018
Unprompted review
Catapult logo

Reply from Catapult

Hi Petr. Thank you for your feedback. We’re so pleased that you like our app but are sorry to hear that you’re not receiving many shifts! If you get in touch at team@joincatapult.com our Customer Operations team would be happy to take a look at your profile and see what we can do to ensure you are being sent the shifts that suit your skills and experience!

Annabel @ Catapult

Rated 5 out of 5 stars

So much choice

fantastic, fun company, great choice of jobs to do and you choose where and when you work, all done via your app, so easy to plan or pick up a last min shift. Def a fresh approach.

16 November 2018
Unprompted review
Show reviews in all languages. (106 reviews)

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