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Fantastic Services Reviews 50,829

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 8,326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their thoroughness and attention to detail in various services like cleaning and gardening. Many people appreciate the high quality of work, noting that their homes and gardens were left spotless and looking excellent. The service provided is consistently described as reliable, punctual, and effective, with many consumers expressing their intent to rebook. However, some customers were dissatisfied with aspects of customer service and the booking process. Issues included slow responses, conflicting information from different agents, and difficulties with scheduling or unexpected changes to appointments. A few people also reported concerns about the quality of some services, such as incomplete cleaning or rushed jobs, and some mentioned aggressive or unhelpful interactions with customer service representatives.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, punctuality,... See more

Service

Reviewers highlight positive aspects of service, frequently praising the professionalism, punctuality, and... See more

Quality

Users describe positive interactions with quality. Many customers praise the high standard of work, noting... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the prompt, professional,... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. Many customers found the booking easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rajvanth from Fantastic Cleaning came today for a deep clean of my kitchen, and she did an excellent job. She was extremely thorough, paid great attention to detail, and left everything spotless. I... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. The team was professional, punctual, and highly knowledgeable. I didn’t need to explain much—they quickly understood exactly what needed to be done and got stra... See more

Company replied

Rated 5 out of 5 stars

Stalyo and Videlina leave the house looking and smelling fresh again! They are reliable, punctual and hard working. Always happy to focus on the key areas of cleaning as requested by me, and they do a... See more

Company replied

Rated 5 out of 5 stars

Yesterday I had a garden service and the team were very pleasant, with 10 out of 10 customer service. However, the job felt a bit rushed and I wasn’t completely satisfied with the result. I cont... See more

Company replied


Company details

  1. #11 of 20 best companies in Cleaning Service
  2. #7 of 16 best companies in Gardener
  3. #4 of 7 best companies in Handyman
  4. #26 of 39 best companies in Removals company
  5. #16 of 25 best companies in Pest control service
  6. #77 of 99 best companies in Plumber

About Fantastic Services

Written by the company

About the company: Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.


Contact info

One Membership. All the benefits.

Enjoy priority booking, £300 in credits & MORE!

4.6

Excellent

TrustScore 4.5 out of 5

51K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The graders were very professional

The graders were very professional, helpful and compassionate. They both did a fantastic gardening for me.

3 May 2026
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Reply from Fantastic Services

Dear Bola,

Thank you for your lovely feedback. We are delighted that you are happy with the Gardening service in Abbey Wood and appreciate your trust.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

Kateryna is fantastic

Kateryna is always punctual. She works hard to do the best job, taking pride in her work. I hope she remains my regular cleaner because she really is excellent 😊

3 May 2026
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Reply from Fantastic Services

Dear Moira,

Thank you for your kind message. We are delighted to hear that you are happy with the regular cleaning service in Surbiton and that everything went well. Your feedback encourages us to continue improving and maintaining high standards.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

Job well done!

Job well done!

3 May 2026
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Reply from Fantastic Services

Dear Suhasini,

Thank you for taking the time to leave a 5-star rating.
We are delighted you are pleased with the Carpet cleaning service in West Drayton.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

Good communication

Good communication, cleaning, respect of boundaries.

Efficient. It was great.

3 May 2026
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Reply from Fantastic Services

Dear Daniel,

Thank you for your brilliant feedback.
We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service with the One-off cleaning in Waterloo.
It would be an honour for us to assist again.

Warm Wishes,
Fantastic Services

Rated 5 out of 5 stars

Said was extremely helpful worked fast…

Said was extremely helpful worked fast and thoroughly and left everything neat and tidy thank you

3 May 2026
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Reply from Fantastic Services

Dear Victoria,

We appreciate your 5-star review and your support. It means a lot to us that you are happy with the Carpet cleaning in Battersea.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

Good service by Roland & Spyros

Good service keeping our garden clean and tidy

3 May 2026
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Reply from Fantastic Services

Dear Derek,

We appreciate your review and are glad to hear that our Gardening service in Isleworth met your expectations. Your satisfaction is important to us.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

Great job

Great job! Garden, side path and hedge look fantastic!

3 May 2026
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Reply from Fantastic Services

Dear Marielle,

We appreciate you taking the time to leave your review of the Gardening service in Walthamstow.
It is wonderful to know that you had a positive experience and that our team delivered a service you are happy with. We will be sure to pass on your kind words.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

Excellent gardeners

The gardeners were both very efficient and thoughtful. We had some bluebells in bloom beneath the hedge they were trimming and they very carefully cut behind the bluebells, not disturbing them.

3 May 2026
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Reply from Fantastic Services

Dear Margaret,

Thank you for taking the time to share your feedback of the Gardening in The Hyde.
Excellence is something we always strive to provide and we are happy to know that you were impressed.
We remain at your disposal and we look forward to assisting you again.

Warm Wishes,
Fantastic Services

Rated 5 out of 5 stars

Very professional service

Very professional service: efficient, polite, customer friendly.

1 May 2026
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Reply from Fantastic Services

Dear Abibu,

Thank you for your 5-star rating! We are thrilled to know you are happy with our Furniture assembly service in Rotherhithe.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

They were very experienced and left my…

They were very experienced and left my garden really tidy

3 May 2026
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Reply from Fantastic Services

Dear Doreen,

We truly value your feedback.
It is great to know that you had a positive experience with the Gardening in Wandsworth and that our service met your expectations. Thank you for choosing us.


Kind regards,
Fantastic Services

Rated 5 out of 5 stars

Great job

She did a fantastic job in cleaning the flat. All areas were left in a great condition and I would definitely have her again to do another job when it's needed.

3 May 2026
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Reply from Fantastic Services

Dear Mr Redmond,

Thank you for taking the time to leave a 5-star rating. We are delighted you are pleased with the One-off cleaning in Walworth.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

Really impressed with the efficient and…

Really impressed with the efficient and professional service. My garden looks amazing now. I definitely recommend and will be rebooking in the future. Thank you for all your kindness and effort.

3 May 2026
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Reply from Fantastic Services

Dear Sharon,

Your satisfaction is our priority, and we are delighted to see your positive feedback with the Gardening in Hounslow. Thank you very much.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

Dimitar/Nasko totally transformed our…

Dimitar/Nasko totally transformed our Garden and made it usable by us, within a very short time.
Did a fantastic job
Thank you.

3 May 2026
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Reply from Fantastic Services

Dear Radha,

Thank you for sharing your experience following the Gardening in Harlow. We are pleased to hear that you are satisfied with the service and that everything was completed to a good standard. Your feedback is very much appreciated.

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

The team arrived on time and were very…

The team arrived on time and were very fast and courteous. They took a lot of care over our belongings.

30 April 2026
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Reply from Fantastic Services

Dear Jen,

We appreciate your 5-star review and your support.
It means a lot to us to know you are satisfied with the Removals service!

Kind regards,
Fantastic Services

Rated 5 out of 5 stars

They did a fantastic job

They did a fantastic job. I highly recommend the service. Would happily have them do any future garden maintenance.

3 May 2026
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Reply from Fantastic Services

Dear customer,

We are happy to hear that you had a great experience.
Thank you for your kind words and support following the Gardening service in Lewisham.

Kind regards,
Fantastic Services

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