I went into the willenhall branch after being really worried about my girls not eating and got served by Millie. She showed care and compassion when talking to me about my options. She is a credit to... See more
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I regularly shop here and there Lifestyle brand Turkey biscuits have been an absolute lifesaver. My Frenchie had untold problems digesting and keeping down his food when I first had him. I popped into... See more
Company replied
Store manager very welcoming !!! 😊 very professional. I asked him for some advice regarding dog food etc he was more than happy to help fantastic customer service even bought my items to my car ! De... See more
Had to go into shop as web site had not been updated with regards to offers. Reported this 5 days previous. As I purchase on a regular basis was not happy. However, as I was low on cat litter I had t... See more
Company details
- #129 of 259 best companies in Pet shop
- #2 of 5 best companies in Pet Groomer
- #65 of 162 best companies in Pet Care Store
Written by the company
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Contact info
Keyway Retail Park, Willenhall, WV13 2QU, Wolverhampton, United Kingdom
- 01902 609888
4.8
Excellent
1k reviews
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Fantastic staff so very kind caring…
Fantastic staff so very kind caring helpful and friendly
2 January 2025
great shop for pet foods at great price…
great shop for pet foods at great price and good service
28 December 2025
Friendly staff.
27 December 2025
Great service at the Willenhall store
Great service at the Willenhall store, well stocked, quick check out & friendly staff who are happy to help!
Stan, our Lurcher, loves the own brand mixer, Venison this month.
22 December 2025
Always got good stock
21 December 2025
I use whillenhall jollyes the staff are…
I use whillenhall jollyes the staff are absolutely brilliant they are always there to give you a great welcome they always go above and beyond I love this shop my little dog loves the staff and always gets excited when she goes in the store used this store for years now and will continue to do so
17 December 2025
Very friendly and helpful staff nice to…
Very friendly and helpful staff nice to walk round the shop
15 December 2025
Helpful friendly staff.
12 December 2025
Love going to Jollyes pleasant staff…
Love going to Jollyes pleasant staff always polite and a smiling face not like other shops. I buy 2 essential 30 litre wooden cat litter bags for £18.00 really good quality my cat loves it
10 December 2025
Jollyes app never works
Jollyes app never works log on then goes off.
Why have the app if doesn't work.
4 December 2025
Store staff superb system not!
The staff in store as always superb on top marks for service. Unfortunately, I now buy a major part of my pet requirements else where due to the change in your reward systems. I can only buy my food when I will have somebody at home to take it from car to house so instead of doing regular smaller shops I do one large one, which I find penalises me as your reward is per shop and not by price. When you brought in the new system I was planning to use it, but never received any reward. On phoning your office I was told that my email address was wrong, which it was but the address in store was correct so the error was not of my making
3 December 2025
Tidy and welcoming
Staff nice, everything laid out nicely and generally a tidy and welcoming environment.. Good selections..
29 November 2025
A new jumper.
We were buying in Jollyes, and decided to buy our pet a new jumper. Staff were attentive and helpful, advising but ultimately allowing us to make the decision. Even trying the purchase on our pet to ensure satisfaction.
25 November 2025
Great staff
The lady who was serving was so lovely to the older man infront of me having a lovely chat with him. When she served me again she was lovely!
11 November 2025
Helpful
Helpful , friendly and knowledgeable staff. The store I visited also had a wide range of Products to meet my Cat's requirements.
31 October 2025
kind helpfull staff.
5 November 2025
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