I was very skeptical because price difference was so big with other sites and had read some negative reviews, but I ordered anyway. With some delay (3 days) the order was announced, but I could not tr... See more
Company replied
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See what reviewers are saying
Hello Jollyroom my experience with this jollyroom wasn’t so good why! It because I bot my Kinderwagen from you people long time ago still I just received only one set at all, so where are the rest bec... See more
Company replied
Easy to order and pretty quick delivery. I needed snow pants for my son and specifically wanted a pair from Didrikson. Jollyroom had the right size to the best price.
Company replied
Great products, good service, no complains
Company replied
Company details
Written by the company
Bei Jollyroom.de findest Du eine tolle Auswahl an Produkten für Familien mit Kinder - Kinderwagen, Autositze, Kinder- & Babymode, Spielzeug und vieles mehr.
Contact info
Sörredsvägen 111, 41729, Göteborg, Sweden
- +49 (0)40 2999 7999
- service@jollyroom.de
- jollyroom.de
4.2
Great
9k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's okay
The bookshelf looks nice. The lower part however has a mark as if the woods were not properly finished.
16 August 2022
Reply from Jollyroom.de
Hej Janet,
Thank you for your feedback.
It is important to us that you are satisfied with your shopping experience! We have therefore already sent you an email regarding your order.
If you have any further questions, or if you would like further assistance, please reply to our email or contact us in another way.
You can reach our customer service from Monday to Friday: 10:00 a.m. to 2:00 p.m. on: +49 (0) 40 2999 7999 or in the chat. Of course we will be happy to help you there too!
We wish you a good day!
Best regards from Sweden
Your Jollyroom team 🌺
Susanne
Very competitive prices!
30 July 2022
Reply from Jollyroom.de
Hej,
Thank you for your positive feedback.
We are very happy to hear that you are satisfied with our products. 😊
Have a nice day.
Best regards from Sweden
Your Jollyroom team🌷
We ordered on 18th of May
We ordered on 18th of May. No answer, no delivery.... +491759136667 Call me asap to explain where is my goods!
28 May 2022
Reply from Jollyroom.de
Hej Yaroslav,
thank you for your feedback!
As we spoke about on the phone just now, our regular delivery times are 4 to 8 working days (Monday-Friday). DHL does not offer any tracking of the parcel before it has arrived in Germany. Once it arrived in Germany, you can track your parcel and also check the estimated date of delivery.
If you need any more help regarding your parcel or have any other questions, please contact us so we can help you further.
You can reach our customer service via phone from Monday to Friday between 9am and 3pm under +49 (0) 40 2999 7999, via chat or by making an enquiry on our website.
We keep our fingers crossed that your parcel arrives very soon!
We wish you a jolly day!
Greetings from Sweden
Your Jollyroom-Team 🌺
Annika
Very bad it want as described and the…
Very bad it want as described and the deliver took too long
24 May 2022
Reply from Jollyroom.de
Hej Cecilia,
Thank you for your feedback!
We are sorry that you have problems with your ordered product.
The normal delivery time from Sweden is 4-8 business days (Monday-Friday), starting from the next business day after you place your order with us.
We cannot see that you have already contacted us about this matter, so I have sent you an email. Please reply to our email, as we are very eager to help you with your problem. Please let us know exactly how we can best help you as it is important to us that you are happy with your order. We look forward to your response!
You can also reach our customer service from Mon.-Fri.: 9:00-15:00 under: +49 (0) 40 2999 7999 or via chat. We will be happy to help you there as well of course!
We wish you a jolly day!
With kind regards from Sweden
Your Jollyroom Team 🌺
Annika
Customer service is top notch
Customer service is top notch . Best site ever regarding baby stroller.
27 April 2022
Reply from Jollyroom.de
Hej,
vielen Dank für Dein tolles Feedback!
Wir freuen uns sehr zu hören, dass Du mit Deiner Bestellung zufrieden bist!
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌞
Wafa
Good Services
I like your Services and swifter response to problems.Your products are also remarkable.Thanks for thinking about Parents.
19 March 2022
Reply from Jollyroom.de
Hej Christiana,
Thank you for your great feedback!
We are glad to hear that you are satisfied with our products and with our service!
Have a great day!
With kind regards from Sweden
Your Jollyroom Team 🌹
Annika
Super Service
28 February 2022
Reply from Jollyroom.de
Hej Dorothea,
vielen Dank für Dein tolles Feedback!
Wir freuen uns sehr zu hören, dass Du mit unserem Service zufrieden bist!
Hab einen schönen Tag!
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌼
Everything went smoothly
Everything went smoothly, delivery was very fast, product exactly as described
9 February 2022
Reply from Jollyroom.de
Hej Berenika,
vielen Dank für Dein Feedback!
Wir freuen uns sehr zu hören, dass Du mit unserer schnellen Lieferung und Deiner Bestellung zufrieden bist! 😊
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌷
All perfect and fast!
2 February 2022
Reply from Jollyroom.de
Hej Petr,
vielen Dank für Dein Feedback!
Wir freuen uns sehr zu hören, dass Du zufrieden bist! 😊
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
That was first time order on…
That was first time order on Jollyroom.com and im in shock. Its realy good, for kids, its just wow. They think about everything what need kids outside. Def its my favorite place where to buy a winter, rainy days outfits for kids. Thanks for great stiles and realy optimal prices.
28 January 2022
Reply from Jollyroom.de
Hej Madara,
Thank you very much for your great feedback!
We are very happy to hear that you are satisfied with our product selection and prices! 😊
We wish you a nice day.
Best regards from Sweden
Your Jollyroom team 🌹
Gut gut gut 🙏😊
27 January 2022
Reply from Jollyroom.de
Hej Rute,
vielen Dank für Dein tolles Feedback!
Es freut uns sehr, dass Du zufrieden bist!
Hab einen schönen Tag!
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team ❄️️
Bin megazufrieden
24 January 2022
Reply from Jollyroom.de
Hej Yesim,
vielen Dank für Dein tolles Feedback!
Es freut uns sehr, dass Du zufrieden bist!
Hab einen schönen Tag!
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team ❄️️
Better information about deliveries
The service is always good, but what I really don't like, is that I don't get any updates about where is my producto, or any estimated date of when I´m going to get it. This is the only thing I'd change. I ordered my product more than a week ago (still on delivery time) but I have no idea where is it, or when I´m going to get it.
24 January 2022
Reply from Jollyroom.de
Hej Eva,
Thank you for your feedback!
Our delivery time from Sweden to Germany is normally 4 - 7 working days (Monday - Friday), from the day after your order.
We will be happy to take a closer look at your request.
You can reach our customer service from Mon.-Fri.: 10:00-15:00 under: +49 (0) 40 2999 7999 or via: service@jollyroom.de.
We will be happy to help you.
Kind regards from Sweden
Your Jollyroom Team 🌻
Super,exstra
9 January 2022
Reply from Jollyroom.de
Hej Monika,
vielen Dank für Dein Feedback!
Wir freuen uns sehr zu hören, dass Du zufrieden bist! 😊
Wir wünschen Dir einen schönen Tag.
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌸
Reply from Jollyroom.de
Hey Marco,
Thank you very much for your feedback!
We are very happy to hear that you are satisfied with our fast delivery, the packaging and your ordered item! 😊
Have a nice day!
Best regards from Sweden
Your Jollyroom team 🌼
Reply from Jollyroom.de
Hej,
vielen Dank für Dein tolles Feedback!
Es freut uns sehr, dass Du zufrieden bist!
Hab einen schönen Tag!
Mit freundlichen Grüßen aus Schweden
Dein Jollyroom-Team 🌞
With Jollyroom I had a very good…
With Jollyroom I had a very good experience. They ship merchandise fast and the customer service gave me a good service. I would definitely buy again by Jollyroom. 100% recommended!
21 December 2021
Reply from Jollyroom.de
Hej Kennylee,
thank you for your great feedback!
We are happy to hear that you are satisfied with the fast delivery and our service, and that you will be a customer in the future again.
Have a great day!
Greetings from Sweden,
Your Jollyroom-Team 🎇
Absolutely recommended
I'm very satisfied with the quality of the products that I placed the order for and also the shipping though the cost of it is close to 7 euros to Germany
20 December 2021
Reply from Jollyroom.de
Hej Amith,
thank you for your great feedback!
We are happy to hear that you are satisfied with the quality of out products.
Have a great day!
Greetings from Sweden,
Your Jollyroom-Team 🎇
Reply from Jollyroom.de
Hej Vitali,
thank you for your great feedback!
We are happy to hear that you are satisfied with the fast delivery and the products.
Have a great day!
Greetings from Sweden,
Your Jollyroom-Team 🎅
Reply from Jollyroom.de
Hej,
thank you for your great feedback!
We are happy to hear that you are satisified with your Jollyroom experience.
Have a great day!
Greetings from Sweden,
Your Jollyroom-Team 🎇
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