My son suffered a personal injury in September of 2025, I didn’t know where to turn and contacted Jones Whyte. They kept me informed throughout the process and made me feel like they were truly on my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A friendly yet dynamic law firm operating and appearing throughout Scotland and based in Glasgow. Our solicitors have over 25 years of experience across a broad range of disciplines, courts and tribunals. Experienced lawyers for family law, property, personal injury and other legal services in Scotland.
Bath Street 59, G2 2DH, Glasgow, United Kingdom
Replied to 25% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was our first time creating a will and Jones Whyte made it really easy for us. Ranisha was professional, knowledgeable and helped guide us along the way. Very pleased with the service provided.

Reply from Jones Whyte
An intestate will was dealt with very efficiently by Erin Macdonald.
It obviously involved a lot of work and correspondence for Erin, but she completed this timeously and with utmost professionalism.
She was always contactable and her compassion and understanding at a really difficult time for me was truly appreciated.
Erin is a huge asset to Jones Whyte.

Reply from Jones Whyte
Ranisha was very kind and helpful. She explained everything very well and ensured there was nothing unclear. Highly recommended.

Reply from Jones Whyte
It was a lovely experience to speak with Weronika (from Jones Whyte), who explained to me clearly of all the doubts I had.

Reply from Jones Whyte
I had to contact Jones Whyte recently regarding POA and Stephen Morris was so helpful and answered all my queries and sorted things out for me as quickly as possible. It’s difficult not dealing face to face but Stephen kept in contact through out. Thanks

Reply from Jones Whyte
Holly from Jones Whyte was fantastic in helping me acquire my first property. She was always responsive, supportive, and demonstrated an excellent understanding of the legal process throughout. I felt well guided at every stage.

Reply from Jones Whyte
The service provided by the company was really good. Ranisha was excellent at explaining everything in the process from start to finish. I would certainly use the company again. I would recommend the company to anyone looking for assistance with a Will or Power of Attorney.

Reply from Jones Whyte
Guided me through offers and the buying process for my first purchase. Very happy with the service I received from the team and Shenai in particular.

Reply from Jones Whyte
Shraiyah was such a great help and awkward with quick replies, thank you so much!

Reply from Jones Whyte
Was looked after by staff. Made welcome and everything was explained
Good experience

Reply from Jones Whyte
Sarah very clearly went through the process of our Trust review and answered all our queries in a very professional manner.

Reply from Jones Whyte
We felt taken care of from the start. Any questions were answered in a very reasonable timeframe, and although there was a Christmas break involved for all, we were provided frequent updates and assurance throughout. We can't recommend Jones Whyte highly enough.

Reply from Jones Whyte
Allana Henderson was exceptional. Since the start of Covid (which put the anchors on nearly everything Legal, and caused Ferocious delays afterwards) I had been seeking Guardianship of my mother due to her Alzheimer's advancing.
I had been let down by other companies frankly, not bothering their shirt (one even went out of business, and didn't even inform me! Updates were So infrequent and replies to my emails likewise, that I didn't even realise they'd ceased operating for months!) so I must confess I didn't have particularly high hopes with Any lawyer... but Jones Whyte were dealing with another matter for me, so I asked if it was something they could do, and they seemed actually Eager to help.
When Allana took on the case, for the first time in Years, I had someone willing to Fight for my mum. To advocate for her. To push through or find ways round issues and obstacles.
It truly felt like this Mattered to Allana, which, compared to previous experiences with Others?
Gave me hope I'd long since abandoned, and I will be Forever grateful.
(She more or less single handedly restored my faith in the Legal professions!)
.
Jones Whyte really went the extra mile. Despite how long the process has become, When Allana was off, one of her colleagues would update me, and they were all nothing less than Superb.
.
If this review seems somewhat fawning? That's because it's Genuinely deserved, and that's rare.
And I can give no higher praise than that.

Reply from Jones Whyte
Informative , friendly, professional excellent service

Reply from Jones Whyte
Holly was really helpful during the initial call. The process was fully explained and questions answered. Holly came across as professional and warm during my second call and I felt confident in making the choice to proceed with Jones Whyte.

Reply from Jones Whyte
I had a very positive experience with Jones Whyte throughout the process.
Communication was clear, timely, and professional at every stage. They explained everything in a straightforward way, responded quickly to questions, and made what could have been a stressful process feel well-managed and transparent.
I felt supported and kept informed at all times. Overall, a reliable and professional service that I would confidently recommend.

Reply from Jones Whyte
Weronika was accurate and efficient when dealing with initial offer process.

Reply from Jones Whyte
We are so pleased with the service we have received. The lawyer Stephanie, was so helpful and so kind, she guided us through the whole process and explain every single step on the applications nicely and clearly.

Reply from Jones Whyte
Louise from Jones Whyte dealt with my late mums estate.
Kept us up to date throughout the process and dealt with any issues efficiently and promptly.
Took the pressure off us during what was a difficult time following the loss of my mum.
Would highly recommend.

Reply from Jones Whyte
I was recommended Jones Whyte by the Funeral Directors who dealt with my Step Dad's funeral. Erin was amazing from start to finish, as we worked our way through finalising his estate. I had never been an Executor of a Will before but Erin was on hand at all times to answer any queries I had and point me in the right direction, making it a stress free experience. I'd highly recommend them

Reply from Jones Whyte
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.