Josa Ac Reviews 

117
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent company. From a seem less installation a few years ago to A problem in the middle off the recent heatwave that was fixed and sorted within 48 hours. Jess has always been so helpful and acc... See more

Rated 5 out of 5 stars

We had the best ever experience from the moment we contacted Jess to arrange a visit and quote to the installation of three toshiba units. Lee is an aircon expert and has been doing it all his work... See more

Rated 5 out of 5 stars

What an excellent Family Business from my initial enquiry with Jess who answered all my questions and keeping me updated through out To Lee coming out to give us 5 quotes on various systems a... See more

Rated 5 out of 5 stars

Great communication from the start. Site assessment for viability. Very detailed quote, multiple options offered with different systems, manufacturers, warranty lengths and prices. All explained real... See more

Company details

  1. Air Conditioning Contractor

Written by the company

We have worked with a vast array of customers nationwide completing professional installs of air conditioning in bedrooms, offices, conservatories and home gym spaces. Our family is the most important thing to us and this shines through in the service we like to deliver to our customers as we know how important having the right customer service is, especially when it involves us coming into your home or business. We pride ourselves on ensuring a relaxing, luxury experience is had by all our customers and will always listen to any questions or queries you may have before we enter your home or business. Josa-AC strives to ensure a stress and hassle free experience and to create trust and confidence with all our customers, all whilst providing alternative, energy efficient heating and cooling solutions to all domestic and commercial settings. We are fully insured and all our engineers hold the F-Gas qualification, meaning we can safely and legally handle the refrigerant used within air conditioning and refrigeration systems. Health and Safety is always important to us and we are registered with Safe Contractor and CHAS.


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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No recent history of asking for reviews

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4.9

All reviews

(117)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very impressed with Josa-AC from start…

Very impressed with Josa-AC from start to finish. Friendly, informative, professional, communicative and executed the work in a timely manner. Very happy with the whole experience, no mess and would recommend them if you are thinking of getting AC. 3 units fitted - conservatory, bedroom and lounge and they are so effective.

23 August 2022
Unprompted review
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Reply from Josa Ac

Thank you so much for the review and for your custom Lynne! Both are really appreciated. We are glad you enjoyed the experience and we hopefully look forward to seeing you again soon.

Rated 5 out of 5 stars

I am very pleased with the service I…

I am very pleased with the service I received. Well mannered, efficient and kept me informed all the time as to timings etc.

Will definitely recommend them.

19 August 2022
Unprompted review
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Reply from Josa Ac

Thank you so much for the review, it is really appreciated! Thanks again for choosing to use us and we are really happy you enjoyed the service :-)

Rated 5 out of 5 stars

Excellent service by Chris and his…

Excellent service by Chris and his team.
Installed three Mitsubishi premium units kitchen lounge and bedroom.
Very impressed with the professional approach from Lea initially,Chris and his team who carried out the lnstalation.

19 August 2022
Unprompted review
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Reply from Josa Ac

Thanks so much for the nice review! We really appreciate it and we thank you again for choosing to use our services :-)

Rated 5 out of 5 stars

Great service, efficient and tidy installation

Great service from initial contact, installation and follow up. Chris did a very neat job installing the Mitsubishi Premium AC units and now we can enjoy a good nights sleep and cool home office environment. Highly recommended and will use Josa-AC again in future.

19 August 2022
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Reply from Josa Ac

Thanks for the review Mark - we really appreciate you taking the time to leave one. We are really glad you are happy with the service and we hopefully look forward to working with you again in the future!

Rated 5 out of 5 stars

Recommended - A prompt, efficient and friendly service

Chris, the Josa-AC engineer, did a great job of installing 2 a/c units in our bedrooms yesterday and we immediately enjoyed crispy cool sleeping conditions on what was a warm and muggy night. Chris was punctual, friendly, and worked quickly, quietly and cleanly. The a/c units themselves are quiet and look good outside and in. And they will work as air source heaters for our rooms in the winter.

12 August 2022
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Reply from Josa Ac

Thank you so much for the lovely review John, it is really appreciated. We are really glad you are happy with the service and the units!

Rated 5 out of 5 stars

Excellent service and installation and…

Excellent service and installation and I would recommend this Company without hesitation

L M Tretton (2 acu's installed)

10 August 2022
Unprompted review
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Reply from Josa Ac

Thank you for leaving such a nice review, we really appreciate it. Thank you for choosing to use our services!

Rated 5 out of 5 stars

Air con fitting

Would definitely recommend this company their customer service was fantastic.
The guys who fitted the air con units were very efficient and very friendly and kept me informed of progress from start to finish .
They cleared up after themselves and left no mess . Would definitely recommend this company and already have .

10 August 2022
Unprompted review
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Reply from Josa Ac

Thank you so much for such a lovely review and thank you for your custom. We hopefully look forward to working with you again in the future!

Rated 5 out of 5 stars

Highly recommended

We are extremely satisfied with our new air conditioning that was installed last week. The company is so professional in every way; right through from our initial contact with them, they were prompt and they providing us with a quotation, followed by installation, all within a couple of days. The team that installed our units were very efficient and courteous - they are a credit to the company. I would not hesitate to recommend JOSA AC to anyone who is looking for a reliable and professional company to install their air conditioning.

27 July 2022
Unprompted review
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Reply from Josa Ac

Thank you so much for the lovely review Isobel! It was a pleasure doing work with you and we look forward to hopefully working with you again soon 😊

Rated 5 out of 5 stars

A very professional company

A very professional company, fast response, punctual, skilled engineers, great job. Thanks for installing our air con. It makes our everyday life so comfortable. I would recommend Josa AC to everyone!!!

18 July 2022
Unprompted review
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Reply from Josa Ac

Thank you Olga! We really appreciate your lovely review and thank you for using our services.

Rated 5 out of 5 stars

A world of difference in our house

A world of difference in our house, and what a wonderful group of people fitting it. Lee's enthusiasm for the product is infectious and all the guys were so professional and they left the house as clean as they found it. Thanks guys!!!

30 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent AC installer Company

Very professional speedy install date, very nice & tidy installation would use them again & well priced.

29 June 2022
Unprompted review
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Reply from Josa Ac

Thank you Brian! We really appreciate you taking the time to write a review for us.
Thanks again for using us and we look forward to hopefully working with you again in the future!

Rated 5 out of 5 stars

Amazing! Recommended to Several Friends

The team at Josa AC were amazing.
A friend had an installation done and recommended to us. We contacted the team, and they gave us the same price. The installation and everything was very smooth and easy. The team on the day kept us informed, and kept everything tidy. The machine was excellent. Really friendly to work with too. We then recommended them to another friend, and they also got an AC from them. So with 3 of us in the friendship circle with an AC (domestic unit) from them in less than a year, I don't think you can go wrong with Josa AC. Can't recommend highly enough.

17 June 2022
Unprompted review
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Reply from Josa Ac

Thank you so much for such a lovely review Shaun! We really appreciated the recommendations too, it was great to work with you all.
Thanks again 😊

Rated 5 out of 5 stars

Great

Great. Quick response to initial enquiry, competitive quotation with the install carried out on the day agreed, the guys were knowledgeable, installed cleanly and were conscientious. Have recommended to others.

13 June 2022
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Reply from Josa Ac

Thank you for taking the time to leave us such a lovely review! It really is appreciated and thank you again for using our services, we are really grateful for your custom.
Thanks,
Jess

Rated 5 out of 5 stars

I can highly recommend Lee and his team…

I can highly recommend Lee and his team of fitters for an excellent install in my home. The install comprised of a multi split system covering the livingroom and master bedroom/dressing room and a single system covering the kitchen/diner. They were very thorough showing me how the system worked and asking my opinion of the install to make sure I was happy with everything. I will select Josa-AC for any further works and for the maintenance of this system.

12 June 2022
Unprompted review
Josa Ac logo

Reply from Josa Ac

Thanks for leaving us such a nice review, we really appreciate you taking the time to do this. So glad you were happy with our work and service and we’re looking forward to working with you again in the future!
Thanks,
Jess

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