While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered 12/8. Tracking was sent the week of Christmas, then 12/29, I questioned no delivery, and USPS shows no record— still nothing on 1/8. No way is this coming from SC, USA— They posted they ship... See more

Rated 4 out of 5 stars

I was excited to get the items I purchased. The sizing chart listed was the same for all items ordered but was not exactly accurate for the items I received. The items fit smaller than expected. I... See more

Rated 1 out of 5 stars

This company sent me a sweater that looked nothing like the sweater that they advertised. There is a hole in the collar, the quality/material and style of the sweather was nothing like the advertisem... See more

Rated 4 out of 5 stars

I loved the dress I ordered and I will definitely order again. However my original order included a top as well but it was not communicated by Joti that it was no longer available. I noticed that I re... See more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not even one star

Not even one star. Said items were made in South Carolina, but my two sweaters were made in China. False advertising. I don't want any garbage from China.

17 March 2024
Unprompted review
Rated 1 out of 5 stars

False advertising and inferior products

This company sent me a sweater that looked nothing like the sweater that they advertised. There is a hole in the collar, the quality/material and style of the sweather was nothing like the advertisement. I wrote to their service department several times and they offered to refund me 8$ and I could keep the sweater. I purchased the swearter for 92$. Their refund information on the original site promises easy returns and a shipping lable once you communicate with the service department. I believe the company name has now been changed to Erlofe on Facebook. Buyer Beware, this is a scam company. I would happily show photos of the advertisment vs. real life if adding photos to this review was permissible. I believe the company name has been changed.

28 January 2024
Unprompted review
Rated 1 out of 5 stars

What a joke.

I ordered from this company at the end of November. My items did not arrive until after Christmas. 4 items were ordered. Out of the 4items, only 2 were acceptable. One of the item was not as described(what a joke), and the other item was way too small on the top and way too big on the bottom(dress). Their website says, “easy 30 day returns.” There is no customer service number, only email to communicate. I have been going back-and-forth with a customer service rep I guess? Roughly 24 hours between emails being exchanged. They keep making offers like, would you take $6 dollars and keep the clothes? The other offer was $15, and I keep the clothes. Who does business like that? I told them I just want to send the clothes back. Then they proceeded to tell you me, I have to pay shipping back. There’s nothing in the return policy about this or the cost for returns. Most places are either free returns, or a flat rate. I feel like they keep jerking me along, so it’ll go past the 30 day mark. I am currently waiting to see how much is going to cost me to send two items back. I would stay away from this website. If your order doesn’t end up making you happy, you will have issues trying to return items. They also say at the top of their website, “ easy 30 day returns. Easy my ass! Do yourself a favor, and order from my website you’re familiar with.

2 January 2024
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I ordered $250 worth of tops. After waiting a VERY long time - they arrived today. Shoddy quality at best and 3 of the tops are not at all what I ordered. The kicker is - when they send you confirmation they don’t include pics of your order. Just vague descriptions. And it’s been so long I can’t remember what all I ordered - but 3 of the 7 items are not tops I would ever buy. I’ve contacted their “VIP” help line and no one has responded. Never again. Complete waste of time and money.

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Ordered 12/8

Ordered 12/8. Tracking was sent the week of Christmas, then 12/29, I questioned no delivery, and USPS shows no record— still nothing on 1/8.
No way is this coming from SC, USA—
They posted they ship immediately. False. I am ready to dispute my charge and file a complaint. Horrible business. Buyers beware!

7 December 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order on December 12

Placed an order on December 12, 2023. Have not received item. Tracking on shipping says label was created. Nothing has been shipped via USPS. Looks like I am out $50.

12 December 2023
Unprompted review
Rated 4 out of 5 stars

Cute designs, sizing not accurate

I was excited to get the items I purchased. The sizing chart listed was the same for all items ordered but was not exactly accurate for the items I received. The items fit smaller than expected.

I ordered from the company because the ad said “made in South Carolina”. The items were made in China and shipped from Jamaica, NY so that was disappointing.

22 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible, not like the photo

Terrible quality and not like the website photo. My wife was disappointed, it was supposed to be a gift for her. When I emailed and asked for a refund, they offered me $7 back. I paid $43 with shipping.

20 December 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look