JSH Plumbing & Heating Reviews 

97
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting the professionalism and efficiency of their work. Many people commend the staff for being helpful, friendly, and supportive, making interactions pleasant and productive. Consumers also appreciate their thoroughness, noting that the team effectively solves problems and consistently leaves work areas clean and tidy. Many customers express high satisfaction with the completed projects, often describing their new bathrooms or heating systems as exactly what they wanted. This leads to strong recommendations, with many reviewers stating they would confidently use the company again for future work.

What people talk about most

Service

Consumers find service to be positive, consistently praising the professionalism, efficiency, and politeness... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Facilities

Clients share ambiguous opinions on facilities, with some reporting positive experiences like bathroom... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Led by the superb family team of Simon and Helen every member of the JSH crew responsible for work at our home has made what might have been a very difficult renovation project a much easier, speedier... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend JSH plumbing and heating to everyone. Simon and the team have gone above and beyond to give us a working central heating system. No other company have been able to do this... See more

Company replied

Rated 5 out of 5 stars

I am absolutely delighted with my new shower room which was put in my property by Paul ( and Joe ) plus Simon. I still can’t believe it. The work was carried out so professionally and I can’t thank t... See more

Company replied

Rated 5 out of 5 stars

Another fantastic job by JSH. Such a wonderful team, everything is done with such care and professionalism. Always on time, always so easy to deal with nothing is ever a problem. I won’t go an... See more

Company replied


Company details

  1. Plumber

Written by the company

Plumbing & Heating Engineers based in Barry, working across the Vale of Glamorgan.


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(97)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent from start to finish

I cannot recommend this company highly enough. I rang with a problem with my boiler and Helen got Rhys and his partner to me within hours. The guys did an excellent job and couldn’t have been more obliging. I am so impressed with the work, the speed it was done, the price and the friendliness, politeness and professionalism of everyone I came into contact with.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

So nice to use a reliably company.

JSH Plumbing and Heating came highly recommended and I can only reiterate their professionalism having now had a shower tray, panelling and shower screens fitted.
From the initial contact with Simon to the work carried out by Rhys and Joe everything went smoothly which is a rarity today. All work was performed with minimal mess to a very high standard and I can’t praise them enough for the care they took during the installation.
I would have no concerns in recommending JSH to anyone.

1 September 2025
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you David - you were a pleasure to deal with

Rated 5 out of 5 stars

A perfect little Room

I needed a new cloakroom plumbed in and Rhys fitted it beautifully in a day and left everything clean and tidy and did a brilliant job

15 August 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thanks so much for your lovely review

Rated 5 out of 5 stars

I would highly recommend JSH Plumbing…

I would highly recommend JSH Plumbing to everyone, I phoned late afternoon after returning from work and water was pouring out my boiler. Helen who answered the phone was so lovely and said she would see if someone was able to come, she kept me informed and Simon was there within the hour, he was so kind and helpful and came back the next day with the part needed to fix the boiler. The service from start to finish was outstanding and I'll be definitely using them for any plumbing and heating needs in the future. Thank you so so much 😊

23 July 2025
Unprompted review
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Reply from JSH Plumbing & Heating

We're so glad that we managed to get it all sorted for you - thank you Natalie :)

Rated 5 out of 5 stars

Great!

This company came recommended to me already. Simon was really easy to deal with and came out immediately. Tom and Joe were very efficient and friendly during the visit. A great company to deal with and I can’t recommend them enough. I’ll be using them for all of my plumbing work from now on!

9 July 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Rebecca, very much appreciated

Rated 5 out of 5 stars

Simply the best you will find...

Simon and Helen are always a pleasure to deal with and have now done many jobs for us. The guys are all very professional, polite and friendly. No job to big or small and excellent value for money. Simply the best you will find.

10 July 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Keith, always a pleasure :-)

Rated 5 out of 5 stars

GREAT Service

Third time we have used this company and as always a fast response and a first class job done. Cannot fault them.

Richard

26 June 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Always a pleasure to come back - thank you Richard :)

Rated 5 out of 5 stars

Reliability most important for a village hall

Very efficient and on time, done what was asked very cheerful lads we've kept the number for future work and good feedback from Helen in the office thank you all

6 June 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Bernard - glad it’s all up and running :-)

Rated 5 out of 5 stars

great company

I made an appointment with Helen who was most helpful and we agreed a time to fit in with my working week. Rhys the engineer was polite and most importantly very competent and punctual. I would not hesitate to recommend JSH.

12 May 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Caroline, look forward to working with you again

Rated 5 out of 5 stars

Simon and his Team were great.

Simon and his Team were great.
It was easy to communicate, as Simon is replying to messages.
Also, his engineer was polite and professional so I would highly recommend using JSH Plumbing & Heating.

22 April 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you very much Patricia

Rated 5 out of 5 stars

Bathroom makeover

JSH have just completed a makeover on my daughters bathroom, and wow what an amazing job Rhys and Joe have done. They are a credit to JSH, so professional, clean and tidy, I would definitely recommend JSH plumbing to family and friends. Well done and thank you.

3 April 2025
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you Lena, the finished bathroom looks gorgeous :)

Rated 5 out of 5 stars

Simon and Team were excellent

Simon and Team were excellent. Installed a new Hive system quickly and seamlessly and kindly rid us of the separate living room Tado thermostat loop that we don’t want. They were able to loop the heating into one system within minutes during the job. Response times were incredibly fast and the system was up and running not much more than 36 hours from first phone call to ordering the Hive and install completion. With a bit of luck on Simon’s timings JSH helped us avert near disaster with a leaking tap in our new house too. Luckily they caught it and isolated the problem and repaired it again within minutes. Can’t rate the service and professionalism highly enough. 5 stars plus here! Thank you Team!

3 April 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Gavin, look forward to working with you again in the future

Rated 5 out of 5 stars

Fantastic firm

Fantastic firm. Friendly always courteous and certainly know their trade. Simon and Helen have made a good choice I think in employing Rhys who was so pleasant and able to fix plumbing problem quickly and efficiently .Thankyou

26 March 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you Eileen - we appreciate your ongoing business - always a pleasure dealing with you

Rated 5 out of 5 stars

Excellent service

I called at teatime and Rhys appeared the next morning, very efficient, personable and helpful. Really couldn’t fault him and wouldn’t hesitate to use the company again.

20 March 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you for leaving us such a lovely review :)

Rated 5 out of 5 stars

Another 5 star review

I’m sometimes cynical when I see all 5 star reviews, but I called JSH and they came around at a date that suited me, I had an old gas fireplace removed and capped and a radiator removed too, they were on time, very nice chaps, quality of work was excellent and happy with price too, can’t fault them, definitely will be using them for future jobs I have coming up, already recommend them to a few friends who have had not so good experiences with other companies. I now understand all the five star reviews lol

3 March 2025
Unprompted review
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Reply from JSH Plumbing & Heating

Thank you very much, this is very much appreciated :)

Rated 5 out of 5 stars

Boiler replacement

Had my boiler replaced with JSH after it died earlier in the week. They came out as an emergency call they explained my options with replacing or fixing clearly. Once I decided they where straight onto it with ordering a new one and getting it installed as quickly as they could. Great service definitely going to use them again.
Thanks JSH.

20 February 2025
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you Gareth, hope you're nice and warm :)

Rated 5 out of 5 stars

Excellent service the job was done no…

Excellent service the job was done no problems no mess and the plumber was so polite and helpful definitely will have them back if i need a heating job again in the future 10/10 from me 👍

19 February 2025
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you very much, you know where we are if you need us :)

Rated 5 out of 5 stars

JSH plumbing recommended

Professional and good communication throughout, had a number of works done in the bathroom and everything was ordered and done for me without a fuss. Rhys and Joe were on time, polite and professional and got on with the job. Really pleased with the work and the cost was very reasonable. Would recommend and definitely use JSH again. Thank you Simon and Helen.

18 February 2025
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

Thank you Rhianne, we really appreciate your lovely words - it was a pleasure doing business with you :)

Rated 5 out of 5 stars

Excellent Service

I cannot recommend JSH enough! My contact with Helen was so refreshing, she was friendly and so accommodating. My parents are elderly and their fire stopped working, Simon attended their home to asses the issue and advised us honestly and professionally on what needed to be done. Some remedial works were carried out and a new fire was fitted within the week. Thank you so much we really appreciate all your help.

22 January 2025
Unprompted review
JSH Plumbing & Heating logo

Reply from JSH Plumbing & Heating

We’re so glad we could help you out. Thank you for your lovely review - it really means a lot to us 😊

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